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Hello there i had recently bought a gaming laptop from dell for a good bit of money before i went to study abroad, ever since i have moved my computer has not only lost its capability to play at max setting to having times where my computer is dropping to 10fps and sound distortion, im living in mexico and the weather is not very hot rn so i dont know why it is getting so hot. i have it raised with a book and im not looking to buy a $20 fan cooler, but is there somthing that might be faulty with my system since i cant run pubg at 60 fps on very low??

 

Dell - Inspiron 15.6" Laptop - Intel Core i7 - 16GB Memory - NVIDIA GeForce GTX 1060 - 1TB HDD + 256GB SSD

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You can always try undervolting.


But if it worked fine before, try blowing the dust out? I'm assuming you're thermal throttling. Download Intel XTU ( https://downloadcenter.intel.com/download/24075/Intel-Extreme-Tuning-Utility-Intel-XTU- ). Get it launched, play, and see where your thermals are, and check for thermal throttling for either the GPU and/or CPU.

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1 hour ago, WhiskeyTangoFoxtrot said:

 but is there somthing that might be faulty with my system since i cant run pubg at 60 fps on very low??

Is your laptop plugged into power when you're playing? In most cases Nvidia powered laptops will either severely power throttle or switch to the Intel GPU when not plugged in.

 

If that's not the issue then there's definitely something wrong. I'd suggest you RMA it, but with you being abroad a lot of warranty services are going to be frustrating to deal with if they help you at all.

 

If you can't deal with it through warranty I'd do some troubleshooting like other users are suggesting. It might be something as simple as poorly applied thermal compound on the cooler that you could potentially rectify yourself, or it could potentially be more severe.

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  • 2 months later...
On 3/26/2018 at 8:11 PM, Sniperfox47 said:

Is your laptop plugged into power when you're playing? In most cases Nvidia powered laptops will either severely power throttle or switch to the Intel GPU when not plugged in.

 

If that's not the issue then there's definitely something wrong. I'd suggest you RMA it, but with you being abroad a lot of warranty services are going to be frustrating to deal with if they help you at all.

 

If you can't deal with it through warranty I'd do some troubleshooting like other users are suggesting. It might be something as simple as poorly applied thermal compound on the cooler that you could potentially rectify yourself, or it could potentially be more severe.

it is plugged in always when i play

 

sorry for late response haha

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7 hours ago, WhiskeyTangoFoxtrot said:

what does that mean?

take it apart and replace the thermal paste on the cpu and gpu.  ideally with liquid metal(carefully)

you'll drop like 10 degrees.

How do Reavers clean their spears?

|Specs in profile|

The Wheel of Time turns, and Ages come and pass, leaving memories that become legend. Legend fades to myth, and even myth is long forgotten when the Age that gave it birth comes again.

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On 3/26/2018 at 8:52 PM, WhiskeyTangoFoxtrot said:

Hello there i had recently bought a gaming laptop from dell for a good bit of money before i went to study abroad, ever since i have moved my computer has not only lost its capability to play at max setting to having times where my computer is dropping to 10fps and sound distortion, im living in mexico and the weather is not very hot rn so i dont know why it is getting so hot. i have it raised with a book and im not looking to buy a $20 fan cooler, but is there somthing that might be faulty with my system since i cant run pubg at 60 fps on very low??

 

Dell - Inspiron 15.6" Laptop - Intel Core i7 - 16GB Memory - NVIDIA GeForce GTX 1060 - 1TB HDD + 256GB SSD

PUBG is known for being hideously unoptimized. Can you test with any other game?

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5 hours ago, WhiskeyTangoFoxtrot said:

Ok i didnt know i could do that thanks for the input!!!

yep!  Linus actually did a video on it not too long ago.

How do Reavers clean their spears?

|Specs in profile|

The Wheel of Time turns, and Ages come and pass, leaving memories that become legend. Legend fades to myth, and even myth is long forgotten when the Age that gave it birth comes again.

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