Posted March 7, 2018 Hey guys. So I lurked around the forum and online, but couldn't find a solution. For the last two years, my computer has been randomly freezing, whenever I would watch YouTube videos or download something VIA torrent. It would happen very infrequently, so it wasn't a big issue. As of recently, my computer freezes whenever I open any browser. I read online, that I could be my SSD, but it happens even if I unplug the SSD and boot of of a HDD. Gaming seems fine, no matter what the game is. Or how intensive it is. Copying files seems normal. I don't get a BSOD, no spike in cpu/ram usage, nothing. Just freezes, mouse/keyboard don't respond. Doesn't unfreeze (left it overnight). Here's what I've tried: 1. Reinstalling windows. (Clean install) 2. booting of a different hard drive 3. Reseating RAM 4. Updating all the drivers 5. Reseating everything (reassembling the PC. 6. Removing the SSD or hard drive completely, to make sure it's not one of them. 7. AV/Malwarebytes scan 8. Turning it on and off again Here are the specs: MB: Asus P8z77-v Cpu: core i3 (2130? I wanna say) Cooler: overkill cooler master PSU: cooler master 570w RAM Kingston HyperX 8gb 4GBx2 Video card: Nvidia GTX 650 SSD: 120GB Kingston 300 series (system) HDD: WD green 1 TB HDD: Hitachi 500 GB (system for testing) Everything works like a charm in safe mode (with network driver support) Haven't had a single problem. Any help would be much appreciated. Here's a picture of ResMon in a frozen state. Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted March 7, 2018 18 minutes ago, sergnoff said: Hey guys. So I lurked around the forum and online, but couldn't find a solution. For the last two years, my computer has been randomly freezing, whenever I would watch YouTube videos or download something VIA torrent. It would happen very infrequently, so it wasn't a big issue. As of recently, my computer freezes whenever I open any browser. I read online, that I could be my SSD, but it happens even if I unplug the SSD and boot of of a HDD. Gaming seems fine, no matter what the game is. Or how intensive it is. Copying files seems normal. I don't get a BSOD, no spike in cpu/ram usage, nothing. Just freezes, mouse/keyboard don't respond. Doesn't unfreeze (left it overnight). Here's what I've tried: 1. Reinstalling windows. (Clean install) 2. booting of a different hard drive 3. Reseating RAM 4. Updating all the drivers 5. Reseating everything (reassembling the PC. 6. Removing the SSD or hard drive completely, to make sure it's not one of them. 7. AV/Malwarebytes scan 8. Turning it on and off again Here are the specs: MB: Asus P8z77-v Cpu: core i3 (2130? I wanna say) Cooler: overkill cooler master PSU: cooler master 570w RAM Kingston HyperX 8gb 4GBx2 Video card: Nvidia GTX 650 SSD: 120GB Kingston 300 series (system) HDD: WD green 1 TB HDD: Hitachi 500 GB (system for testing) Any help would be much appreciated. http://www.tomshardware.com/answers/id-1658023/suddenly-firefox-chrome-crashes-computer.html Does this sound like your issue? Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted March 7, 2018 Author 6 minutes ago, CrippledROBOT said: http://www.tomshardware.com/answers/id-1658023/suddenly-firefox-chrome-crashes-computer.html Does this sound like your issue? I'll give this a try, but I doubt this is the issue, as it happens in IE as well. Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted March 7, 2018 Author 9 minutes ago, CrippledROBOT said: http://www.tomshardware.com/answers/id-1658023/suddenly-firefox-chrome-crashes-computer.html Does this sound like your issue? Oh, and flash player isn't even installed Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted March 7, 2018 Just now, sergnoff said: I'll give this a try, but I doubt this is the issue, as it happens in IE as well. You said that even in games and other applications you're 100% stable, but ONLY in browsers you crash? NEXT, when you say crash, do you mean the system blue screens (BSOD)? Does it just turn black and the PC reboots? Does it just say (example) "Chrome.exe has stopped working", etc? Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted March 7, 2018 Author 13 minutes ago, CrippledROBOT said: You said that even in games and other applications you're 100% stable, but ONLY in browsers you crash? NEXT, when you say crash, do you mean the system blue screens (BSOD)? Does it just turn black and the PC reboots? Does it just say (example) "Chrome.exe has stopped working", etc? I freeze when: Browsing Downloading torrent Downloading a game in steam. Games and other applications (blender, lightroom, Photoshop) I seem to be stable Freeze, as in, mouse and keyboard don't respond, if I'm watching a YouTube video, the picture and sounds freezes and the sound glitches out in to a buzz. Nothing helps, except reset button. Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted March 7, 2018 Just now, sergnoff said: I freeze when: Browsing Downloading torrent Downloading a game in steam. Games and other applications (blender, lightroom, Photoshop) I seem to be stable Freeze, as in, mouse and keyboard don't respond, if I'm watching a YouTube video, the picture and sounds freezes and the sound glitches out in to a buzz. Nothing helps, except reset button. But the system does NOT shut down unless you do it? How old are all your components? When did this begin? Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted March 7, 2018 Author Just now, CrippledROBOT said: But the system does NOT shut down unless you do it? How old are all your components? When did this begin? The system does not shut down. The monitors freeze, sound freezes, all inputs freeze. Components are pretty old. I assembled the computer about 4-5 years ago. I'd say it's got around 11 thousand hours of up time. I noticed the first freezes around two years ago. Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted March 7, 2018 2 minutes ago, sergnoff said: The system does not shut down. The monitors freeze, sound freezes, all inputs freeze. Components are pretty old. I assembled the computer about 4-5 years ago. I'd say it's got around 11 thousand hours of up time. I noticed the first freezes around two years ago. hmmm, you've got me stumped here. It sounds like a failing piece of hardware.As for what specifically, I am not sure... Did you run a Windows Memory Diagnostic? Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted March 7, 2018 Author 4 minutes ago, CrippledROBOT said: hmmm, you've got me stumped here. It sounds like a failing piece of hardware.As for what specifically, I am not sure... Did you run a Windows Memory Diagnostic? Ran memtest. Everything checks out OK. I'm stumped as well. Been trying to figure this crap out for two months now Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted March 7, 2018 Author 1 minute ago, sergnoff said: Ran memtest. Everything checks out OK. I'm stumped as well. Been trying to figure this crap out for two months now Oh, yes, and I did run WMD too. Showed no issues after like 15 passes. Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted March 7, 2018 19 minutes ago, sergnoff said: Oh, yes, and I did run WMD too. Showed no issues after like 15 passes. Do you have another PSU that you can test? Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted March 7, 2018 Bad network controller and/or drivers? Not exactly common for this to cause crashes, but it would make sense in light of the fact that the crashes happen when you're using a lot of network bandwidth. Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted March 8, 2018 Author 9 hours ago, CrippledROBOT said: Do you have another PSU that you can test? Unfortunately, I don't. I'm on a very tight budget. Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted March 8, 2018 Author 8 hours ago, Apepa said: Bad network controller and/or drivers? Not exactly common for this to cause crashes, but it would make sense in light of the fact that the crashes happen when you're using a lot of network bandwidth. Not drivers for sure. I tried every single lan driver from the Asus website Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted March 8, 2018 Author Oh, and everything works fine in safe mode. Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted March 8, 2018 1 hour ago, sergnoff said: Not drivers for sure. I tried every single lan driver from the Asus website Yeah, I wouldn't trust drivers to be bug-free just because they came from the Asus website. You can get the most recent drivers directly from Intel: https://downloadcenter.intel.com/product/52963/Intel-82579V-Gigabit-Ethernet-PHY Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted March 8, 2018 Author 9 hours ago, Apepa said: Yeah, I wouldn't trust drivers to be bug-free just because they came from the Asus website. You can get the most recent drivers directly from Intel: https://downloadcenter.intel.com/product/52963/Intel-82579V-Gigabit-Ethernet-PHY Thanks for the heads up! Unfortunately, drivers from intel didnt solve the issue. Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted March 8, 2018 If the same activities that are causing the issue in normal mode are not causing it to happen in safe mode with networking, I would start looking at programs you have installed first. First thing to try, If you have an antivirus/firewall installed, remove it. To be sure it's gone completely, use the removal tool provided by the vendor of the software. Misbehaving antivirus/firewall software can cause all sorts of odd issues including freezes like you have described. Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted March 9, 2018 Author 8 hours ago, Tadrith said: If the same activities that are causing the issue in normal mode are not causing it to happen in safe mode with networking, I would start looking at programs you have installed first. First thing to try, If you have an antivirus/firewall installed, remove it. To be sure it's gone completely, use the removal tool provided by the vendor of the software. Misbehaving antivirus/firewall software can cause all sorts of odd issues including freezes like you have described. Hi, Tadrith. Unfortunately that's not the case, as I have reinstalled windows, and there are no programs installed. Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted March 9, 2018 On 3/7/2018 at 4:22 PM, sergnoff said: Hey guys. So I lurked around the forum and online, but couldn't find a solution. For the last two years, my computer has been randomly freezing, whenever I would watch YouTube videos or download something VIA torrent. It would happen very infrequently, so it wasn't a big issue. As of recently, my computer freezes whenever I open any browser. I read online, that I could be my SSD, but it happens even if I unplug the SSD and boot of of a HDD. Gaming seems fine, no matter what the game is. Or how intensive it is. Copying files seems normal. I don't get a BSOD, no spike in cpu/ram usage, nothing. Just freezes, mouse/keyboard don't respond. Doesn't unfreeze (left it overnight). Here's what I've tried: 1. Reinstalling windows. (Clean install) 2. booting of a different hard drive 3. Reseating RAM 4. Updating all the drivers 5. Reseating everything (reassembling the PC. 6. Removing the SSD or hard drive completely, to make sure it's not one of them. 7. AV/Malwarebytes scan 8. Turning it on and off again Here are the specs: MB: Asus P8z77-v Cpu: core i3 (2130? I wanna say) Cooler: overkill cooler master PSU: cooler master 570w RAM Kingston HyperX 8gb 4GBx2 Video card: Nvidia GTX 650 SSD: 120GB Kingston 300 series (system) HDD: WD green 1 TB HDD: Hitachi 500 GB (system for testing) Everything works like a charm in safe mode (with network driver support) Haven't had a single problem. Any help would be much appreciated. Here's a picture of ResMon in a frozen state. Stop using torrents immediately. Haven't you heard of all of the horrible crypto mining bugs you can get by using sites like the pirate bay to download torrents? It's a minefield out there with this torrent stuff. You should be getting your games and stuff the legit way anyways. Either way, reinstall windows. It's the only way to be sure you caught everything it could have been if it is some kind of malware. Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted October 9, 2023 So I was going crazy for the last couple week because I all of a sudden started getting the EXACT same issue. Torrent clients would freeze my PC (Mouse/KB) in the same way, youtube, twitter videos, even MS edge and Teams would do it. I made all the checks you did, changed settings in BIOS, was out of my mind because the PC is new (less than a year old) and runs any game I want on highest details but couldn't run fucking youtube normally. Then I read this: https://www.makeuseof.com/windows-10-watching-videos-freeze/ Step number 4 seems to have solved it for me: Increase virtual memory. Sorry for reviving an old thread, but this thing was driving me so mad I had to post a solution for anyone who encounters this in the future. Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
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