slow connection speeds

[ckthao]

i'm trying to access internet in my basement bedroom. i had recent issues with the wifi dropping while using the netgear n300 c3000 model. even when using this model my connection speeds were very low, between 1-5 mb/s. i just replaced the netgear modem/router with an arris 300 model sbg6580. this solved my issue with the wifi drop, but i'm still getting between 1-5 mb/s. my question is, would it be better off for me to upgrade to a faster modem/router or would a wifi booster work? also, my modem is located in my work office on the main floor. the area where i'm trying to get connection to is no more than 45ft from my current modem location. the modem i'm interested in will be the arris enterprises surfboard svg2482ac for approx $240.

[Slottr]

Might be a stupid question, but it has to be asked; Are you sure you're subscribed to faster than 5mb?

[ckthao]

yes i do have internet faster than 5mb. the computer next to the modem can get up to 50-70 mbs on the wifi and when it's connected by the ethernet it'll go above 100 mbs.

[kirashi]

4 hours ago, ckthao said:

yes i do have internet faster than 5mb. the computer next to the modem can get up to 50-70 mbs on the wifi and when it's connected by the ethernet it'll go above 100 mbs.

So the issue is just with your computer then - do you get good speeds if the computer is right beside the modem or plugged directly in with ethernet?

[ckthao]

problem solved. i upgraded to the netgear nighthawk ac1900. connection speed on the 2.4 is up to 15-20mbs. on the 5g it is 50+ mbs. thank you guys.