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Laptop keyboard problems

NecroFlex
By NecroFlex
in Laptops and Pre-Built Systems
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Got a question, idk what to do, basically my friend has a laptop and a few keys stopped working ( Z, X, C, V and space/Lalt/Lctrl and .,- and num keys 2 and 5), he got a new KB for it but they still don't work, the motherboard connector for the keyboard looks fine so idk what else to check. Any ideas?

 

 

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Which model? Looks like something beneath the left area of the keyboard is causing issues to the keyboard connector

Desktop specs:

Spoiler

AMD Ryzen 5 5600 Thermalright Peerless Assassin 120 SE ARGB Gigabyte B550M DS3H mATX

Asrock Challenger Pro OC Radeon RX 6700 XT Corsair Vengeance LPX 16GB (8Gx2) 3600MHz CL18 Kingston NV2 1TB PCIe 4.0 NVMe SSD

Montech Century 850W Gold Tecware Nexus Air (Black) ATX Mid Tower

Laptop: Lenovo Ideapad 5 Pro 16ACH6

Phone: Xiaomi Redmi Note 10 Pro 8+128

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On 20/01/2018 at 1:43 PM, ZM Fong said:

Which model? Looks like something beneath the left area of the keyboard is causing issues to the keyboard connector

Hp 15-n266sm, the thing is that he tried a new keyboard and it does that too, it doesn't seem like anything on the connector is wrong, nor under they keyboard.

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