Home network problems

[JellOwned]

Hi folks,

I got some problems with my home network and I looking to fix them. I got a router, a Zyxel EMG 2926 from my ISP (Vidéotron) and I got 2 gaming computers (wired), a PS4 Pro (wireless), 2 Galaxy S7 and an old laptop that's almost always off. My connection is 120/20, which is enough for my brother and I. The router and modem are on my desk and my brother is on the room next to me, so the wires aren't long, just  couple feet. We got several problems with the router, like we came home and got no internet, 100% RAM & CPU usage so we have to reset it, when I stream and my brother got an update of a game than my stream is laggy as hell, when I got an update his ping on Discord rises, the pages are loading slower, etc. 

I am actually thinking that the router is somewhat defective and I am here seeking you advice on a new one. I looked up and all I see his more Wireless transfer, more bands, etc but I want to do something for the wired connection. I feel like each time someone got a download, it takes all the bandwith and the other computer got nothing and then can't do anything.

Thanks.

[paddy-stone]

20 minutes ago, JellOwned said:

Hi folks,

I got some problems with my home network and I looking to fix them. I got a router, a Zyxel EMG 2926 from my ISP (Vidéotron) and I got 2 gaming computers (wired), a PS4 Pro (wireless), 2 Galaxy S7 and an old laptop that's almost always off. My connection is 120/20, which is enough for my brother and I. The router and modem are on my desk and my brother is on the room next to me, so the wires aren't long, just  couple feet. We got several problems with the router, like we came home and got no internet, 100% RAM & CPU usage so we have to reset it, when I stream and my brother got an update of a game than my stream is laggy as hell, when I got an update his ping on Discord rises, the pages are loading slower, etc. 

I am actually thinking that the router is somewhat defective and I am here seeking you advice on a new one. I looked up and all I see his more Wireless transfer, more bands, etc but I want to do something for the wired connection. I feel like each time someone got a download, it takes all the bandwith and the other computer got nothing and then can't do anything.

Thanks.

First of all run some speed tests from each of the wired PCs, one at a time. This should at least show what speed you actually get, not what you're paying for. Then go from there.

[JellOwned]

54 minutes ago, paddy-stone said:

First of all run some speed tests from each of the wired PCs, one at a time. This should at least show what speed you actually get, not what you're paying for. Then go from there.

My speetests are all good, I even got a little higher. It's really at home when there's an update that affects my whole network.

[paddy-stone]

16 minutes ago, JellOwned said:

My speetests are all good, I even got a little higher. It's really at home when there's an update that affects my whole network.

I've not encountered that before, not where it's at the point where one client is getting nothing because the other is downloading an update or something. At  my house it usually splits the load between devices, not perfectly of course, but nowhere near where it's throttling the other clients. You could look at the QOS settings maybe, but that's IMO too laborious, and might end up going nowhere anyway.. but I stress that I am not a network professional and if done professionally, or with help of a professional it may be OK.

 

Can I ask something, where do your PCs connect? do you have separate lines coming from the router directly, are you using switches? are you using powerline adaptors?  If you can explain your network configuration it MIGHT be helpful to work out where the problem lies.

I suspect that you may have a splitter maybe, that's the only thing I can think of where it might adversely affect another user at the same time. If so you'd be much better off putting a switch where the splitter exists IMO, that has the proper guts to split the traffic to where it needs to go, from the hopefully Gigabit ethernet line that connects to the router.

[JellOwned]

It'a standard home network: 2 wired computers relatively close to the router, router to modem. Everything else is wireless and used time to time. I got no switch, hub or splitter. Can it be the router ? It does it's job but is always near 100% RAM & CPU usage. Sometimes the internet just disconnects too, and I have to reset the router to get it again. No problem with the ISP which I called several times, no internet drop or problem on their part.

In that case, will a new router resolve my problems and if it's the case, which one do you suggest for 2 gaming computers used at the same time, one streaming from time to time.

[IrwinAllen13]

If your router has the ability for adding QOS then, i would look into enabling this service. This service is designed to set priority to certain classes of service. There are many ways of implementing QOS but this must be done on every hop or else you won't experience good results.

 

Something else to note is that I have heard in the passed that Windows 10 Updates using P2P can really slow down a network. I would try checking this setting. Here is a brief walk-through on how to disable this setting. https://www.pcworld.com/article/2955491/windows/how-to-stop-windows-10-from-using-your-pcs-bandwidth-to-update-strangers-systems.html

[JellOwned]

Yeah, I disabled the P2P and all the shared things. I'll look on QOS to see if it's better !

[paddy-stone]

5 hours ago, JellOwned said:

It'a standard home network: 2 wired computers relatively close to the router, router to modem. Everything else is wireless and used time to time. I got no switch, hub or splitter. Can it be the router ? It does it's job but is always near 100% RAM & CPU usage. Sometimes the internet just disconnects too, and I have to reset the router to get it again. No problem with the ISP which I called several times, no internet drop or problem on their part.

In that case, will a new router resolve my problems and if it's the case, which one do you suggest for 2 gaming computers used at the same time, one streaming from time to time.

Hmm that is weird...  Yeah I would look at a new router then, if you don't need modem+router at least you can just get a cheaper one to try. I would say maybe look at the netgear r7000 or one of the other routers that can use the non-official firmware, like tomato rom etc, or if you have a spare device and don't mind more power being used look into pfsense, that can be run on pretty much anything pc wise, but it does need at least 2 NICs unless you used it with virtual nics, but I have a recollection of it being much harder to implement successfully, as in be satisfied with it. I think you can run it on a raspberry pi, but the pi only has one nic, so it'd have to be virtual... that'd probably be the most useful except IIRC the pi's NIC is only 10/100, so you'd be limited to 100mbps at best.

If I had to choose and just wanted one to work right away, i'd get the r7000, at least then you'd have the option of flashing a different firmware if you got bad problems or fed up with it.

[Salacious B Crum]

Just a little tweak go into your network settings and confirm you MTU settings are correct if your running 1 GB network set to 1500 and see if that improves your problem in windows you need to get to the jumbo packets setting I'm currently on my mac or I would walk you through it just do a quick search it or may not help

[IrwinAllen13]

14 hours ago, mrbilky said:

Just a little tweak go into your network settings and confirm you MTU settings are correct if your running 1 GB network set to 1500 and see if that improves your problem in windows you need to get to the jumbo packets setting I'm currently on my mac or I would walk you through it just do a quick search it or may not help

Most routers already use a MTU of 1500, and I don't believe windows enables Jumbo Packets By Default. If the OP starting adjusting these settings then yes, you should change them back to the defaults.

[Gilles_II]

Hi, I am having a similar issue with that same router and I was wondering if you ever found what caused the problem you reported?

[alainchiasson]

I was looking for something else and found this old thread - I had one of these from Videotron as well. I think it has issues with the DHCP tables and firewall NAT's - not enough memory or CPU - parts of the software would seem to reset / reboot and all devices would renegotiate. This caused what looked like a network drop. It got worse as I connected more stuff to it - its amazing how fast the numbers go up.

 

I had an Apple airport + express ( Wireless N ) before that worked flawlessly and wanted the AC speed - and was incredibly disappointed. I eventually just broke down and I replaced it with an ASUS-2900 ( A86 ? ) and have had no issues since ( 2017 ).

 

[LogicalDrm]

3 minutes ago, alainchiasson said:

I was looking for something else and found this old thread

Thread locked. Please don't revive dead threads.