USB in motherboard sometimes not working

[Kranolf]

Hello forum!

 

So I have this weird issue going on for a long time. Since I got so many peripherals that my motherboard's USB ports are full if I want to plug in everything, sometimes 1 or 2 of them just stop working. First it started with the mouse, it completely switched off, no light, couldn't move, until I plugged out and in. Thought it's the mouse's fault, but when I plugged in on the top of the computer's USB port, everything was normal. Then I switched the USB's everything was fine, and now it started with the keyboard. Lights are on, but I can't type anything until I plug out and out, switch a few USBs. Once again, if I plug this on the top of my PC usb ports, everything works wonderfully.

 

Is it that my motherboard's USB ports are so overloaded that sometimes it stops working. Or what could be this issue? 

 

Please help.

 

PC specs:
-Motherboard: Gigabyte GA-H81M-S2H
-Processor: i5-4460 3.2ghz
-GPU: Gigabyte GTX 1080 windforce 
-RAM: 16gb DDR3 Patriot, Adata
-HDD: 1TB Seagate Baracuda
-SSD: 250gb Samsung 850 EVO
-Power supply: Super Flower 550W

[23ek1jelkejd10dsslk14]

Check selective usb turn off in power options (sorry, non native English speaker here)

[TrigrH]

list every USB device you use

[Kranolf]

Just now, MIKEsome said:

Check selective usb turn off in power options (sorry, non native English speaker here)

Where exactly can I find this?

[Kranolf]

Just now, TrigrH said:

list every USB device you use

Yeti Blue microphone

Razer Blackwidow (2 usbs - 1 for its port on the side, one for the keyboard itself)

Razer Firefly 

Razer Mamba TE

Razer Kraken

 

[23ek1jelkejd10dsslk14]

Just now, Kranolf said:

Where exactly can I find this?

Click Ctrl + R in windows

Type: control

Click Enter

 

In Control Panel click Power Options

and "Advanced settings" (or somtehing like this)

and then search for USB settings and under this "selective" 

it should be turned off

[Kranolf]

2 minutes ago, MIKEsome said:

Click Ctrl + R in windows

Type: control

Click Enter

 

In Control Panel click Power Options

and "Advanced settings" (or somtehing like this)

and then search for USB settings and under this "selective" 

it should be turned off

Thank you very much! It was USB selective suspend setting. 

 

Not sure what it does, but I turned it off. Will be back if it happens again.

[Apepa]

Maybe check if you have all the drivers for your motherboard chipset

[Kranolf]

Just now, Apepa said:

Maybe check if you have all the drivers for your motherboard chipset

Pretty sure I do. I did not have a problem for almost a year.

[TrigrH]

3 minutes ago, Kranolf said:

Yeti Blue microphone

Razer Blackwidow (2 usbs - 1 for its port on the side, one for the keyboard itself)

Razer Firefly 

Razer Mamba TE

Razer Kraken

and what do you try and plug in?

like cant you use the front ports for anything else?

[Kranolf]

Just now, TrigrH said:

and what do you try and plug in?

like cant you use the front ports for anything else?

I'd like to use everything on the back of my PC (so basically the motherboard). I have ports on the top of my PC as well, came with the case, but I don't want to use them since it looks extremely ugly to pull the cables and just stick on the top of my PC.

[23ek1jelkejd10dsslk14]

2 minutes ago, Kranolf said:

Will be back if it happens again.

no problem, let me know if it helped

[Kranolf]

6 minutes ago, MIKEsome said:

no problem, let me know if it helped

It didn't work plugged it back in. And only lights were working, nothing else. Couldn't type.

 

Then I restarted, and I could type in my password on windows, then it stopped working again.

[Apepa]

5 minutes ago, Kranolf said:

Pretty sure I do. I did not have a problem for almost a year.

Yeah,motherboard driver problems don't always show up right away. At the very least, a clean reinstall of the drivers would eliminate that possibility

[TrigrH]

1 minute ago, Kranolf said:

I'd like to use everything on the back of my PC (so basically the motherboard). I have ports on the top of my PC as well, came with the case, but I don't want to use them since it looks extremely ugly to pull the cables and just stick on the top of my PC.

I suspect its a power draw thing, the fix above might do it, also a USB hub or a PS2 to usb adapter would work.

 

[Kranolf]

On 1/4/2018 at 4:32 AM, Apepa said:

Yeah,motherboard driver problems don't always show up right away. At the very least, a clean reinstall of the drivers would eliminate that possibility

It's a really old mobo. I had a clean install actually, when I first had problems with my GPU, like a month ago.

 

On 1/4/2018 at 4:33 AM, TrigrH said:

I suspect its a power draw thing, the fix above might do it, also a USB hub or a PS2 to usb adapter would work.

So far it's okay with a USB hub.

[Apepa]

21 minutes ago, Kranolf said:

It's a really old mobo. I had a clean install actually, when I first had problems with my GPU, like a month ago.

Yeah, did you use the default Windows ones or the most recent ones from the chipset manufacturer? I had an old motherboard that started having all sorts off issues until I got the latest chipset drivers myself from AMD's website

[Kranolf]

57 minutes ago, Apepa said:

Yeah, did you use the default Windows ones or the most recent ones from the chipset manufacturer? I had an old motherboard that started having all sorts off issues until I got the latest chipset drivers myself from AMD's website

https://www.gigabyte.com/Motherboard/GA-H81M-S2H-rev-10#support-dl

 

Got it from here. But not sure which ones to download, there are too many and I am so lost.

[Apepa]

16 hours ago, Kranolf said:

https://www.gigabyte.com/Motherboard/GA-H81M-S2H-rev-10#support-dl

 

Got it from here. But not sure which ones to download, there are too many and I am so lost.

There's USB drivers on that page. You could also check if Intel have newer ones than that, as Motherboard manufacturers don't always keep driver pages up to date

[Kranolf]

3 hours ago, Apepa said:

There's USB drivers on that page. You could also check if Intel have newer ones than that, as Motherboard manufacturers don't always keep driver pages up to date

https://www.driverguide.com/driver/company/Intel/USB/index.html

This is what I found on intel.

Also there are several USB drivers, not sure which one to get. And what does Intel have to do with Gigabyte motherboards?

[Apepa]

31 minutes ago, Kranolf said:

 

Also there are several USB drivers, not sure which one to get.

 

They are all different versions of the same USB 3.0 driver. The newest one is the 4.90 at the top

 

 Or try this: https://www.intel.com/content/www/us/en/support/detect.html

 

33 minutes ago, Kranolf said:

And what does Intel have to do with Gigabyte motherboards?

 

Gigabyte build the circuit board, based around a chipset (i.e. a set of chips) designed by Intel to control everything. If your CPU was an AMD you would have a chipset designed by AMD.

 

So your motherboard is a GA-H81M

 

The H81 stands for the intel H81 chipset: https://www.gigabyte.com/Motherboard/GA-H81M-S2H-rev-10#sp

[Kranolf]

On 1/5/2018 at 2:40 AM, Apepa said:

They are all different versions of the same USB 3.0 driver. The newest one is the 4.90 at the top

 

 Or try this: https://www.intel.com/content/www/us/en/support/detect.html

 

Gigabyte build the circuit board, based around a chipset (i.e. a set of chips) designed by Intel to control everything. If your CPU was an AMD you would have a chipset designed by AMD.

 

So your motherboard is a GA-H81M

 

The H81 stands for the intel H81 chipset: https://www.gigabyte.com/Motherboard/GA-H81M-S2H-rev-10#sp

Oh I see!

 

How do I know if I have any USB drivers installed so I uninstall it first? But I think I don't have any drivers like this installed.

 

Checked this, it says Sorry, no software updates are available.