Multiple Games Not Working

[Gibbo]

Hello guys - I'm looking for some help with games I have not working.

It seems to be really hit and miss. Some games will work some others will not - which leads me to believe that it is something on my PC and not poor porting(although it might be?).

Currently the games that I have installed that aren't working for me are:

Jade Empire
Tokyo Xandau Ex+
WWE 2k18

A wide range of release dates and kind of games. In the past i've also had problems with Mortal Kombat X, Mass Effect and others.

On the other hand there are several games that do still work, Battlefield 1, Witcher 3, Ghost Recon Wildlands all perform as you would expect. So it's really baffling me.

All of the games that don't work just crash on startup - with a [insert name here] has stopped working error.

Here is a list of things that I have tried so far.

Re-installing all of the games.
Removing and clean installing graphics card drivers.
Restting windows and starting from scratch.
Installing the different direct X versions.
Installing the different VS c++ redistributables.
Using different shortcuts.
Updating my BIOS. (which needed doing anyway in fairness)

Any ideas?

I've attatched a copy of my dxDiag output - https://pastebin.com/SPVfq2Fj

I can attatch a screen shot of the error if this helps too.

Thanks in advance guys!

[Donny_Chen]

Are you currently running in 4k?  Can you lower you res to 1080p and relaunch the games?

 

Can you run those games in windowed mode?  My guess is direct X is giving you a big middle finger.

[Gibbo]

2 hours ago, Donny_Chen said:

Are you currently running in 4k?  Can you lower you res to 1080p and relaunch the games?

 

Can you run those games in windowed mode?  My guess is direct X is giving you a big middle finger.

I appreciate the quick reply, thank you!

 

1080p unfortunately didn't work correctly, and neither did running in windowed mode. WWE 2k18 and Tokyo Xandau gave the same response - Jade Empire just didn't launch at all.

 

Edit: Added a crash log from jade empire. Not sure how much itll help.

d3d.log

[Gibbo]

I think i've fixed it! A clean boot of windows seems to have removed the errors. Which means there must have been an error or conflict in the start-up processes(i did originally thingk TeamViewer could have been causing the problem, a bit of trial and error may need to be done to see if this is the case)

 

But looks like I've managed to sort this. Well Pleased.

 

EDIT:

 

Stopped working again. About to dropkick my PC out the window.

 

Games stopped working after playing them once. Do not understand why this would happen. Any ideas.

Edited January 3, 2018 by Gibbo
Success was short lived.

[Donny_Chen]

Wait, you do have team viewer on?  Exit teamviewer completely,  Its known to cause issues with games. 

 

According to your logs,  an access violation error generally points to RAM.  Would be worth to run memtest86

[Gibbo]

Not normally, and it doesn't turn on during start-up. Knew it could sometimes confilict though so didn't know if that was causing it.

 

After much trial and error and digging I *think* i've put it down to a weird issue with Windows not assigning permissions to my account correctly.

 

I've created a new account and given it admin rights(despite my other account having them) and now all the games are working consistently.

 

Thank you for your help though!