brand new seagate 4tb hdd i/o error

[KCS]

Hi Guys so I have installed a brand new 4tb internal seagate hard drive. When i try to initialize the drive i receive a message the request could not be performed because of an I/O device error. Please advise what to do ? Is the device dead on arrival?

[emosun]

if it's an older machine read through this 

https://support.microsoft.com/en-us/help/2581408/windows-support-for-hard-disks-that-are-larger-than-2-tb

[KCS]

I just built it last year m170 a pro motherboard with 6600k. Ssd running operating system. I will have a look.

[KCS]

I am on Windows 10 64 bit. I was not using mbr to intiliaze the drive.

[KCS]

the event viewer is showing this error "VDS fails to write boot code on a disk during clean operation. Error code: 8007045D@02070008"

[seagate_surfer]

Sorry to hear your new drive is giving you trouble. If you can get the software to see it, run our diagnostic program SeaTools to scan the drive for errors. 

You can also look into doing an RMA if it's under warranty by going to our Warranty Validation Tool.

[KCS]

for the moment i have gone the way of rma but i will keep the seatools in mind for future use.

[Naveen Prashanth]

On 12/29/2017 at 11:37 PM, seagate_surfer said:

Sorry to hear your new drive is giving you trouble. If you can get the software to see it, run our diagnostic program SeaTools to scan the drive for errors. 

You can also look into doing an RMA if it's under warranty by going to our Warranty Validation Tool.

I too have same issue with my Maxtor M3 2TB drive, please help!