Unraid Plex video issues

[tabac]

im wondering if someone can help me, ive noticed that certain videos wont play though plex mainly just 1080p videos all the videos that i come across that dont work i have been able to play them though vlc on my computer but been unable to play though plex, when i try though plex the videos just keep loading and never plays here are my specs for my server, i have even swaped my cpu from my computer usually the server has a pentium g4400, but even with the i7 the videos still wont play.

 

also ive setup a test server on my windows 10 computer with the i7700k and the g4400 and the files play fine so i think it something wioth the plex docker on unraid, im running PlexMediaServer from limetech on unraid.

as ive said its mainly with 1080p or higher files.

Model: Custom
M/B: Gigabyte Technology Co., Ltd. - H270-Gaming 3
CPU: Intel® Core™ i7-7700K CPU @ 4.20GHz
HVM: Enabled
IOMMU: Enabled
Cache: 256 kB, 1024 kB, 8192 kB
Memory: 24 GB (max. installable capacity 64 GB)
Network: bond0: fault-tolerance (active-backup), mtu 1500 
eth0: 1000 Mb/s, full duplex, mtu 1500
Kernel: Linux 4.9.30-unRAID x86_64

[kerradeph]

Are you seeing any errors in the logs?

[tabac]

What log file should I look into?