Windows 10 install freezes at logo

[Duncwan]

I’m trying to install windows 10 onto a new pc off a usb, made bootable with the widows India creation tool. But when ever I try to boot from it the blue windows logo shows then the loading ring starts but then freezes immediately. Any ideas that help much appreciated!

 

parts:

mb - mai x370 sli plus

cpu - Ryzen 5 1600

ram - 2 x 8gb Corsair vengeance 

gpu - zotac gtx 1060 6gb

psu - Corsair cs750m

ssd - wd blue 250gb

hard disk - wd blue 2tb

[agent_x007]

XMP on memory ?

[ProjectBox153]

Have you tried making a new USB drive? Tried different ports?

[Duncwan]

1 minute ago, Jamiec1130 said:

Have you tried making a new USB drive? Tried different ports?

I've tried all the different ports and formatted then downloaded the windows tool again but no luck

 

[Duncwan]

3 minutes ago, agent_x007 said:

XMP on memory ?

What is that?

[agent_x007]

It's a profile memory uses to  set things up in BIOS/EFI as it's manufacturer wanted.
Sometimes however it can get few things wrong, if MB doesn't 100% support memory yet.
If memory is running below it's specs, it should be fine (it uses JEDEC profile).

[Duncwan]

2 minutes ago, agent_x007 said:

It's a profile memory uses to  set things up in BIOS/EFI as it's manufacturer wanted.
Sometimes however it can get few things wrong, if MB doesn't 100% support memory yet.
If memory is running below it's specs, it should be fine (it uses JEDEC profile).

should i enable it if it is disabled?

[agent_x007]

You can enable it, but I doubt it will solve your problem.
Also, memory can have more than one XMP profile, so load the one with lower frequency first to see if it works.

[Duncwan]

Just now, agent_x007 said:

You can enable it, butI doubt it will solve your problem.
Also, memory can have more than one XMP profile so load the one with lower frequency first to see if it works.

i tried this and you were right. same problem when booting

 

[Nevexo]

If you install Windows to the disk with another machine and then put the disk back into your new build, does it boot? You could even try the disk out of another known working machine.

[Duncwan]

3 hours ago, Nevexo said:

If you install Windows to the disk with another machine and then put the disk back into your new build, does it boot? You could even try the disk out of another known working machine.

i used my mums computer to load windows onto my ssd. It booted successfully on hers but when i booted from the ssd it froze here:

[Nevexo]

Just now, Duncwan said:

i used my mums computer to load windows onto my ssd. It booted successfully on hers but when i booted from the ssd it froze here:

How odd, can you get into the BIOS setup by mashing DELETE?

[ProjectBox153]

Just now, Duncwan said:

i used my mums computer to load windows onto my ssd. It booted successfully on hers but when i booted from the ssd it froze here:

That's because you used another computer. The hardware just may not be compatible. Can you try an optical drive?

[Nevexo]

Just now, Jamiec1130 said:

That's because you used another computer. The hardware just may not be compatible. Can you try an optical drive?

That wouldn't stop it from booting, it just woulnd't have the drivers.

[ProjectBox153]

Just now, Nevexo said:

That wouldn't stop it from booting, it just woulnd't have the drivers.

In some cases, yes it would stop it from booting.

[Nevexo]

1 minute ago, Jamiec1130 said:

In some cases, yes it would stop it from booting.

Bit weird, but also the system should be showing an error, if it can't find media etc. He needs to switch off the boot image and have it show the verbose startup.

[Duncwan]

16 minutes ago, Nevexo said:

How odd, can you get into the BIOS setup by mashing DELETE?

yes i can get into the bios

 

[Nevexo]

Just now, Duncwan said:

yes i can get into the bios

 

Righto, disable boot image and/or (in some firmwares) FastBoot.

[Duncwan]

1 minute ago, Nevexo said:

Righto, disable boot image and/or (in some firmwares) FastBoot.

i cant see either of these, and they dont come up on the search in the bios

 

[Nevexo]

1 minute ago, Duncwan said:

i cant see either of these, and they dont come up on the search in the bios.

 

3

Usually in the boot category. One moment i'll go find your setup menu.

[Nevexo]

2 minutes ago, Nevexo said:

Usually in the boot category. One moment i'll go find your setup menu.

It should be Boot -> Show Full Screen Image 

NOTE: You might have to enable Advanced settings (F7)

Edited December 26, 2017 by Nevexo

[Duncwan]

1 minute ago, Nevexo said:

It should be Boot -> Show Full Screen Image 

This?

[Nevexo]

Just now, Duncwan said:

This?

That's the one mate, set that to disabled and give er' a reboot.

[Duncwan]

3 minutes ago, Nevexo said:

That's the one mate, set that to disabled and give er' a reboot.

It's frozen on this screen now?

[Nevexo]

Just now, Duncwan said:

It's frozen on this screen now?

Is the animation still playing?