Cannot get new CPU to work

[AbusedBySmurfs]

On Thursday I received my new CPU (Intel I5 - 7500) and I followed all of the steps in order to install it properly but the computer will not stay on. The pc starts and runs for maybe 10-15 secs and then shuts off but then starts back up and continues that cycle. I tried one stick of ram in the #2 slot of my motherboard. I tried resetting the CMOS with a screwdriver and also removing the battery. I tried running it without the GPU connecting and nothing seems to make a difference. I  thought it may just be the CPU but i received another one today and it is giving me the same issue. I know there is no issue with the motherboard because when i put in my olde CPU it starts up perfectly fine. If there is anything else I could try I will gladly do it. 

 

My Computer:

Motherboard-Gigabyte - GA-H110M-A Micro ATX LGA1151 Motherboard

CPU-Intel - Core i3-6100 3.7GHz Dual-Core Processor(current) NEW- Intel - Core i5-7500 3.4GHz Quad-Core Processor

GPU- MSI GeForce GTX 1060 DirectX 12 GTX 1060 6G OCV1

RAM- Kingston - HyperX Fury Black 16GB (2 x 8GB) DDR4-2133 Memory

PSU- EVGA - 600B 600W 80+ Bronze Certified ATX Power Supply

[WebPlayz]

6 minutes ago, AbusedBySmurfs said:

On Thursday I received my new CPU (Intel I5 - 7500) and I followed all of the steps in order to install it properly but the computer will not stay on. The pc starts and runs for maybe 10-15 secs and then shuts off but then starts back up and continues that cycle. I tried one stick of ram in the #2 slot of my motherboard. I tried resetting the CMOS with a screwdriver and also removing the battery. I tried running it without the GPU connecting and nothing seems to make a difference. I  thought it may just be the CPU but i received another one today and it is giving me the same issue. I know there is no issue with the motherboard because when i put in my olde CPU it starts up perfectly fine. If there is anything else I could try I will gladly do it. 

 

My Computer:

Motherboard-Gigabyte - GA-H110M-A Micro ATX LGA1151 Motherboard

CPU-Intel - Core i3-6100 3.7GHz Dual-Core Processor(current) NEW- Intel - Core i5-7500 3.4GHz Quad-Core Processor

GPU- MSI GeForce GTX 1060 DirectX 12 GTX 1060 6G OCV1

RAM- Kingston - HyperX Fury Black 16GB (2 x 8GB) DDR4-2133 Memory

PSU- EVGA - 600B 600W 80+ Bronze Certified ATX Power Supply

The RAM is not compatible with that motherboard. The RAM you have is 288-pin DIMM form factor, but the Gigabyte GA-H110M-S2PV DDR3 (rev. 1.0) Micro ATX LGA1151 Motherboard only accepts 240-pin DIMM form factor RAM. If you check on gigabytes website that ram isnt listed. Just return it and grab a supported one. :-) 

[jarulsamy]

No, following the PC part picker link he listed, 288 pin ram (DDR4) is the supported form factor. Maybe try getting another CPU, since the only part you are changing is the CPU and the RAM is on the supported list.

[Zusafek]

3 hours ago, AbusedBySmurfs said:

On Thursday I received my new CPU (Intel I5 - 7500) and I followed all of the steps in order to install it properly but the computer will not stay on. The pc starts and runs for maybe 10-15 secs and then shuts off but then starts back up and continues that cycle. I tried one stick of ram in the #2 slot of my motherboard. I tried resetting the CMOS with a screwdriver and also removing the battery. I tried running it without the GPU connecting and nothing seems to make a difference. I  thought it may just be the CPU but i received another one today and it is giving me the same issue. I know there is no issue with the motherboard because when i put in my olde CPU it starts up perfectly fine. If there is anything else I could try I will gladly do it. 

 

My Computer:

Motherboard-Gigabyte - GA-H110M-A Micro ATX LGA1151 Motherboard

CPU-Intel - Core i3-6100 3.7GHz Dual-Core Processor(current) NEW- Intel - Core i5-7500 3.4GHz Quad-Core Processor

GPU- MSI GeForce GTX 1060 DirectX 12 GTX 1060 6G OCV1

RAM- Kingston - HyperX Fury Black 16GB (2 x 8GB) DDR4-2133 Memory

PSU- EVGA - 600B 600W 80+ Bronze Certified ATX Power Supply

Have you updated the Bios on the motherboard?  Your I3 6100 needs to be installed first to do the update.  Then put the I5 7500 in and it should boot fine.  That is a skylake motherboard with a Kaby Lake CPU.  Pretty certain you only need to update the Bios.

[Emberstone]

25 minutes ago, Zusafek said:

Have you updated the Bios on the motherboard?  Your I3 6100 needs to be installed first to do the update.  Then put the I5 7500 in and it should boot fine.  That is a skylake motherboard with a Kaby Lake CPU.  Pretty certain you only need to update the Bios.

This is the more likely scenario for sure. Just update the BIOS and you should be good.

[AbusedBySmurfs]

Thank you so much for your advice Zusafek. I do not understand why I did not see that as an opinion when I was looking for a fix but it worked perfectly.

[juretrn]

4 minutes ago, AbusedBySmurfs said:

Thank you so much for your advice Zusafek. I do not understand why I did not see that as an opinion when I was looking for a fix but it worked perfectly.

Always check CPU compatibility of your motherboard when upgrading.