Jump to content

Aura Sync no longer recognizes my motherboard.

Ethan_NLHW
By Ethan_NLHW
in Troubleshooting
 Share
Posted

Went to go change my LEDs today to find out that Sync no longer lists my motherboard. This software is junk, I know, I'm just trying to figure out what's happening. I've attempted to reinstall several times this morning to no avail, and now when I try to change the lights on my GPUs, the software locks up and crashes. Even restarting my PC doesn't fix the software from crashing before it even launches. Haven't had issues up until now. Specs in the sig.

Main System-

Case: Lian Li PC-O11 Dynamic PCMR Limited Edition

Motherboard: Asus X570 Crosshair VIII Hero WiFi

CPU: AMD Ryzen 9 3950X

GPU: Asus GeForce RTX 2080Ti Strix OC

RAM: 4x16GB (64GB) G.Skill Trident Z Neo DDR4 @ 3600MHz/C16

Storage: 1x Samsung 970 Evo 1TB NVMe M.2 SSD (OS), 4x Samsung 860 Evo 2TB SATA SSD

PSU: EVGA Supernova G3 1000

Cooling: Custom Loop, EKWB Quantum Velocity Copper/Plexi w/ D-RGB Upgrade Kit and Black Frame, EKWB Quantum Vector Strix Nickel/Acetal D-RGB w/ EKWB Strix Backplate in Black, Watercool MO-RA3 420 LT (180-200mm Fan Mount, Classic Black Grill High Version, Wall Mounting Bracket, Heatkiller Tube Mounting Bracket, PCIe Slot Terminal Adapter), Heatkiller Tube 200 w/ EKWB D5 PWM Pump, Bitspower Fittings, 6x EKWB Vardar X3M D-RGB 120mm Fans, 4x Noctua NF-A20 Chromax 200mm Fans, EKWB ZMT Tubing, EKWB HD-PETG Tubing

 

ITX System-

Case: NCase M1 V6.1

Motherboard: Asus X570 ROG Crosshair VIII Impact 

CPU: AMD Ryzen 9 3900X

GPU: NVIDIA GeForce RTX 2080Ti Founders Edition

RAM: 2x16GB (32GB) G.Skill Trident Z Neo @ 3600MHz/C16

Storage: 1x Samsung 970 Evo Plus 500GB NVMe m.2 SSD (OS), 1x Samsung 860 Evo 2TB m.2 SSD (Storage)

PSU: EVGA Supernova 650 GM (SFX)

Cooling: Custom Loop, Watercool Heatkiller IV Pro Black Copper (AM4), Watercool Heatkiller IV RTX 2080Ti Acetal Nickel w/ Black Backplate, 2x XSPC TX240 Radiators, Iceman Cooling Ice P5 Pump/Reservoir Combo, Bitspower Fittings, EKWB ZMT Tubing

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author

Oh and when I uninstall and attempt to delete all of the files in my Program Files x86 folder, the very last file refuses to delete saying "This action cannot be completed because the file is open in another program." Have been attempting to figure that out all morning too to no avail.

Main System-

Case: Lian Li PC-O11 Dynamic PCMR Limited Edition

Motherboard: Asus X570 Crosshair VIII Hero WiFi

CPU: AMD Ryzen 9 3950X

GPU: Asus GeForce RTX 2080Ti Strix OC

RAM: 4x16GB (64GB) G.Skill Trident Z Neo DDR4 @ 3600MHz/C16

Storage: 1x Samsung 970 Evo 1TB NVMe M.2 SSD (OS), 4x Samsung 860 Evo 2TB SATA SSD

PSU: EVGA Supernova G3 1000

Cooling: Custom Loop, EKWB Quantum Velocity Copper/Plexi w/ D-RGB Upgrade Kit and Black Frame, EKWB Quantum Vector Strix Nickel/Acetal D-RGB w/ EKWB Strix Backplate in Black, Watercool MO-RA3 420 LT (180-200mm Fan Mount, Classic Black Grill High Version, Wall Mounting Bracket, Heatkiller Tube Mounting Bracket, PCIe Slot Terminal Adapter), Heatkiller Tube 200 w/ EKWB D5 PWM Pump, Bitspower Fittings, 6x EKWB Vardar X3M D-RGB 120mm Fans, 4x Noctua NF-A20 Chromax 200mm Fans, EKWB ZMT Tubing, EKWB HD-PETG Tubing

 

ITX System-

Case: NCase M1 V6.1

Motherboard: Asus X570 ROG Crosshair VIII Impact 

CPU: AMD Ryzen 9 3900X

GPU: NVIDIA GeForce RTX 2080Ti Founders Edition

RAM: 2x16GB (32GB) G.Skill Trident Z Neo @ 3600MHz/C16

Storage: 1x Samsung 970 Evo Plus 500GB NVMe m.2 SSD (OS), 1x Samsung 860 Evo 2TB m.2 SSD (Storage)

PSU: EVGA Supernova 650 GM (SFX)

Cooling: Custom Loop, Watercool Heatkiller IV Pro Black Copper (AM4), Watercool Heatkiller IV RTX 2080Ti Acetal Nickel w/ Black Backplate, 2x XSPC TX240 Radiators, Iceman Cooling Ice P5 Pump/Reservoir Combo, Bitspower Fittings, EKWB ZMT Tubing

Link to comment
Share on other sites
Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing Troubleshooting

×