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Corsair RM550X curved socket

Hello,

I bought Corsair RM550X,

PSU works fine, all cables fit in sockets, but..

socket which is connected to 24 pin (8 pin part) is not aligned with the rest, You can see it in the photo I took.

 

I'm wondering if this issue is common with this model or generaly with modular PSUs? Should I conact seller?

I know it seems to be overly pedantic, but I spent good anmount of money for this PSU and I want it to be perfect.

 

rm550x.png

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A bent circuit board holding the sockets inside the PSU. I'd sent it back because it's possible, but it shouldnt affect performance.

CPU: i7-2600K 4751MHz 1.44V (software) --> 1.47V at the back of the socket Motherboard: Asrock Z77 Extreme4 (BCLK: 103.3MHz) CPU Cooler: Noctua NH-D15 RAM: Adata XPG 2x8GB DDR3 (XMP: 2133MHz 10-11-11-30 CR2, custom: 2203MHz 10-11-10-26 CR1 tRFC:230 tREFI:14000) GPU: Asus GTX 1070 Dual (Super Jetstream vbios, +70(2025-2088MHz)/+400(8.8Gbps)) SSD: Samsung 840 Pro 256GB (main boot drive), Transcend SSD370 128GB PSU: Seasonic X-660 80+ Gold Case: Antec P110 Silent, 5 intakes 1 exhaust Monitor: AOC G2460PF 1080p 144Hz (150Hz max w/ DP, 121Hz max w/ HDMI) TN panel Keyboard: Logitech G610 Orion (Cherry MX Blue) with SteelSeries Apex M260 keycaps Mouse: BenQ Zowie FK1

 

Model: HP Omen 17 17-an110ca CPU: i7-8750H (0.125V core & cache, 50mV SA undervolt) GPU: GTX 1060 6GB Mobile (+80/+450, 1650MHz~1750MHz 0.78V~0.85V) RAM: 8+8GB DDR4-2400 18-17-17-39 2T Storage: HP EX920 1TB PCIe x4 M.2 SSD + Crucial MX500 1TB 2.5" SATA SSD, 128GB Toshiba PCIe x2 M.2 SSD (KBG30ZMV128G) gone cooking externally, 1TB Seagate 7200RPM 2.5" HDD (ST1000LM049-2GH172) left outside Monitor: 1080p 126Hz IPS G-sync

 

Desktop benching:

Cinebench R15 Single thread:168 Multi-thread: 833 

SuperPi (v1.5 from Techpowerup, PI value output) 16K: 0.100s 1M: 8.255s 32M: 7m 45.93s

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Seller told me that they won't switch it and they recommend to send it for warranty repair... :(

I bought this PSU yesterday and it was delivered today via DHL.

 

I suppose I will see at home if it works.

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4 hours ago, MIKEsome said:

Seller told me that they won't switch it and they recommend to send it for warranty repair... :(

I bought this PSU yesterday and it was delivered today via DHL.

 

I suppose I will see at home if it works.

I would definitely expect it to work, sending it in for RMA now just to be safe rather than potentially encountering problems down the line makes sense to me. With a PSU, it's always better to be overly cautious. 

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It's fine.  

 

The PCB isn't going to be bent.  It's probably just the connector is not seated completely.  If it works now, it shouldn't ever become an issue.  Just see if you can push the connector in.

 

Remember:  The connectors aren't glued, soldered, etc. onto anything.  They pins are soldered to the PCB and the connector is then "slid" over the pins.

 

 

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10 hours ago, MIKEsome said:

Seller told me that they won't switch it and they recommend to send it for warranty repair... :(

I bought this PSU yesterday and it was delivered today via DHL.

Wow.  That's a pretty shitty vendor.  :(

 

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On 1.12.2017 at 1:03 AM, jonnyGURU said:

It's fine.  

The PCB isn't going to be bent.  It's probably just the connector is not seated completely.  If it works now, it shouldn't ever become an issue.  Just see if you can push the connector in.

Remember:  The connectors aren't glued, soldered, etc. onto anything.  They pins are soldered to the PCB and the connector is then "slid" over the pins.

Hi, I connected it and PSU works great :)

I can't push connector in, even for a little bit - I tried.

It's rock solid in its "curved" position :P 

 

Quote

Wow.  That's a pretty shitty vendor.  :(

Yeah, I will never buy anything again from them. Delivery were super-fast, but after-buy service sucks :( 

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