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Hi all,

I have tried to submit a ticket with Gigabyte support but it's been 3 days and still nothing from them, so i thought i would try here.

I have a first gen Titan X, it has been working great until now.
For some reason I keep getting it disabled by windows, with error code 43.
It tells me something is wrong with the drivers.

I have tried removing the card and using an other PCI slot, nothing.
If i uninstall all the Nvidia apps and drivers, uninstall the card from Windows, and reboot, the cards comes back but shortly after it goes into 43 again.
It managed to stay up for about a day then for no reason went into error again.

I have tried 9 month old drivers but still won't do it.
The card is working and everything sees it but it won't accept drivers.
Also tried having windows to the install from Device manager.
If i use command prompt and check with Nvflash, it won't list it, but GPUz can still see it.

If i use Gforce Experience to update the drivers, it does it in a loop, DL them, install and reboot. then when i get back to it, it tells me i need to update the drivers again.

I got with Nvidia but they told me there is nothing more they can do, and i must get in touch with Gigabyte.
Also, I can not take it back to the store i bought it from. Used to live in Taiwan but i have since moved to Dubai.

I don't have a spare mobo or GPU to try and test, and it should still be under the 3 year warranty. Just would hate to have to buy a new card now when new ones should be coming in a couple of months.

Hope any one knows what to do, or someone from the team would get back to me.

 

the system is:

windows 10 64b
6850k
asus rog strix x99
Gigabyte Titan X
Corsair 1500
all under water is over kill radiators, the system rarely see temps above 50*
also updated the motherboard Bios last night, and seems to have fixed it, but failed again couple of hours ago.3

 

 


thanks

Alex

 

PS:

i have narrowed down to it been an Nvidia driver issue. when i launch gforce experience, it keeps updating itself, and then asking to install the same drivers over and over again

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code 43 is usually seen when a motherboard doesn't have enough resources to run an expansion card. usually a hardware related problem and not software at all

in your case your motherboard may simply have a hardware fault preventing it from using the gpu. and or the gpu has  hardware fault

the only thing you might be able to try is to use the card in one of your 8x slots or one of the 1x slots , if it still does it then without another motherboard or gpu to test it'll be hard to determine which has the hardware fault.

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