Internet Issue with my computer

JeremyWKK · November 21, 2017

Hi, was wondering if you guys could help me with this issue I have, I am using Asus maximus VII ranger mobo. The internet speed provided by my ISP is 1 gbps and I have gotten that speed for most of the time. However sometimes the internet icon at the bottom right will show me a red X indicating that internet was disconnected, and upon reconnecting, my internet will drop to a maximum of 100mbps. So far I could only solve it by unplugging and replugging my ethernet cable to the ethernet port on my mobo. Is there any other way of solving this issue?

xDylanio · November 21, 2017

i feel like this may be an issue you need to talk to your isp. Unless you have an application that limits your connection such as killer ethernet or something like that.

NelizMastr · November 21, 2017

Are you sure your ISP is supplying you 1Gbps? Run a test at speedtest.net and post your results.

I'm asking this because what you're describing isn't ISP related in my eyes but rather a hiccup between your PC and your switch/router/modem auto-negotiating speed.

JeremyWKK · November 21, 2017

Hi guys, after writing this post, I have updated to falls creator windows 10 update. Since then, my internet speed has reached back to 1gbps. On speedtest it shows 915mbps down 800 up now. Will keep you guys updated if the issue occurs again.

I am almost certain that it was not isp issue as my other devices using this internet were not affected by this issue. Before on speedtest I was getting roughly 600 down 800 up, and when this issue happened I was getting 95 down and 90 up.

I am also not sure why after this falls update, my internet went above 900 on speedtest as it has never happened before.

JeremyWKK · December 6, 2017

On 21/11/2017 at 10:02 PM, NelizMastr said:

I'm asking this because what you're describing isn't ISP related in my eyes but rather a hiccup between your PC and your switch/router/modem auto-negotiating speed.

You are right, it does seem to be the negotiation problem, but when i manually switch it to 1Gbps speed and duplex, sometimes the internet just cuts off automatically and won't come back until i switch it to auto negotiation. And the speed shown would just be 100mbps.