G.skill memory kit

[oahbpn]

Hi,

 

I contacted g.skill in regards to the lifetime warranty. But they said that the memory must be in the original memory kit. 

 

What does memory kit mean? I only have the memory sticks.

 

Thanks.

[CapitalistVN]

A memory kit means memory sticks inside its original packaging, with labels and everything. Do you have your original package? And does your memory are the same thing?

[oahbpn]

10 minutes ago, CapitalistVN said:

A memory kit means memory sticks inside its original packaging, with labels and everything. Do you have your original package? And does your memory are the same thing?

No, I do not have the original packaging. 

[SoreRaito]

Did you buy a pre build pc or did you build it yourself ?

[CapitalistVN]

7 minutes ago, Sirjfc said:

No, I do not have the original packaging. 

Then I'm sorry, you need that to have warranty. Memory kits are guarantee to work properly with each other, and are usually manufacture in the same packaging.

[oahbpn]

49 minutes ago, SoreRaito said:

Did you buy a pre build pc or did you build it yourself ?

I built the computer myself. 

49 minutes ago, CapitalistVN said:

Then I'm sorry, you need that to have warranty. Memory kits are guarantee to work properly with each other, and are usually manufacture in the same packaging.

That's alright, thanks for the information.

[oahbpn]

Will Mushkin Silverline 4GB DDR3 1333MHz CL9 DIMM (991770) work for an i7 2600?

[davyre89]

1 hour ago, Sirjfc said:

Hi,

 

I contacted g.skill in regards to the lifetime warranty. But they said that the memory must be in the original memory kit. 

 

What does memory kit mean? I only have the memory sticks.

 

Thanks.

If your memory sticks come in 2x4GB or 4x4GB, then you would need to warranty all sticks as a pair or quad respectively even though only 1 stick is faulty and the sticks must the exact same set from purchase.

[oahbpn]

19 hours ago, davyre89 said:

If your memory sticks come in 2x4GB or 4x4GB, then you would need to warranty all sticks as a pair or quad respectively even though only 1 stick is faulty and the sticks must the exact same set from purchase.

I have 2x4GB, but I do not have the original packaging. Do you think g.skill will accept it?

[davyre89]

24 minutes ago, Sirjfc said:

I have 2x4GB, but I do not have the original packaging. Do you think g.skill will accept it?

I did RMA with 2x4GB Corsair Vengeance LP without packaging before and they returned me with packaging. As long as they are in a set, you shouldn't be having problem. Oh it does help to shorten the verification process if you could provide proof of purchase as well.

[TahoeDust]

30 minutes ago, Sirjfc said:

I have 2x4GB, but I do not have the original packaging. Do you think g.skill will accept it?

They absolutely should accept it.  Call again.

[oahbpn]

On 07/11/2017 at 7:35 PM, davyre89 said:

I did RMA with 2x4GB Corsair Vengeance LP without packaging before and they returned me with packaging. As long as they are in a set, you shouldn't be having problem. Oh it does help to shorten the verification process if you could provide proof of purchase as well.

I bought it many years ago and did not keep the receipt.

On 07/11/2017 at 7:44 PM, TahoeDust said:

They absolutely should accept it.  Call again.

Thanks, I'll give g.skill a call.

 

Update: Great news! Gskill stood by their warranty and promptly shipped me new RAMs.