please help

[Mastersam]

 

whenever I start up a benchmark or a game the pc crashes but the power button stays on. it's fine when not on games/benchmarks but I don't think it's a CPU or GPU or monitor problem because I took off all my overclocks on those. so the only thing left is a software error when I go into the event viewer I can see critical error 41 kernel-power

the details of the error says that the system has rebooted without cleanly shutting down first basically the error was caused by the crash

[SkylakeAlex6700k]

How many watts can your power supply provide? if it's not enough maybe that's what's causing your problem?

[SkylakeAlex6700k]

28 minutes ago, Mastersam said:

 

whenever I start up a benchmark or a game the pc crashes but the power button stays on. it's fine when not on games/benchmarks but I don't think it's a CPU or GPU or monitor problem because I took off all my overclocks on those. so the only thing left is a software error when I go into the event viewer I can see critical error 41 kernel-power

the details of the error says that the system has rebooted without cleanly shutting down first basically the error was caused by the crash

http://www.tomshardware.com/faq/id-3128570/fix-windows-error-event-kernel-power.html

 

Like I though, this seems to be a PSU related issue.

[Mastersam]

750 whats more than enough

[SkylakeAlex6700k]

Just now, Mastersam said:

750 whats more than enough

Are you sure that all of the cables are properly plugged in? I'd follow the steps in the article I linked. If that doesn't work let me know.

[SkylakeAlex6700k]

1 minute ago, Mastersam said:

750 whats more than enough

• Check all power cables, cables from power supply into motherboard and GPU are all in place and tight. Check all cables within the computer. Retest.
• Check or swap any UPS, surge protectors, extension leads or multi-plugs. Retest.
• Remove all extra drives, USB devices (aside from keyboard and mouse) and anything aside from critical components you have drawing power from the computer. Retest.
• Remove any overclocking if you have it enabled. Retest.
• Set the power settings within Windows to maximum performance. Retest.
• Change the fuse in the wall plug or try a different cable between power supply and wall socket. Retest.

[Sleeper PC 2016]

sounds like a motherboard issue. There are a couple tools you can try that test the cpu and mobo

https://www-ssl.intel.com/content/www/us/en/support/articles/000005567/processors.html

http://www.7byte.com/index.php?page=hotcpu

[Mastersam]

would it really just go now like it its been going fine for months if it was a power issue id expect to see problems earlier.

[SkylakeAlex6700k]

Just now, Mastersam said:

would it really just go now like it its been going fine for months if it was a power issue id expect to see problems earlier.

If it's a cheaper High Wattage PSU, it's possible that the caps may have degraded.

[Mastersam]

oh ok thanks 

[SkylakeAlex6700k]

Just now, Mastersam said:

oh ok thanks 

Could you tell me what model or brand the PSU is? There are quite a few low quality high wattage PSUs out there. I have a Corsair RM750i and it has served me well with an OC'd 1080 and an OC'd i7 6800k.

[Mastersam]

oops my mistake I just looked at the box and its a the cx650m from corsair

[SkylakeAlex6700k]

7 minutes ago, Mastersam said:

oops my mistake I just looked at the box and its a the cx650m from corsair

It could be either the wattage or since that is a lower end model even from corsair it is possible that it has failed or degraded. What other components do you have in your system?

[Mastersam]

a gtx 1070, a ryzen 1600, 8gb of 2666 ram Asus prime x370 mbo

[SkylakeAlex6700k]

Just now, Mastersam said:

a gtx 1070, a ryzen 1600, 8gb of 2666 ram Asus prime x370 mbo

Yeah, Its highly likely it's the power supply's fault, I'd replace it with one of higher wattage and a higher tier level.

Such as the RM750I I previously mentioned.

[Mastersam]

do you know any monitoring tools for wattage

[SkylakeAlex6700k]

1 minute ago, Mastersam said:

do you know any monitoring tools for wattage

As far as I know, you need a piece of hardware for that. You can use PCPARTPICKER to roughly estimate your system wattage.

[Mastersam]

ok thanks

[SkylakeAlex6700k]

2 minutes ago, Mastersam said:

ok thanks

You're welcome!