Crystal Disk Info : CAUTION!

[AB8837]

I really do not much about hard drives and Crystal Disk Info popped up with this error. I did some research on google and still I am clueless about what should I do. I have attached a screenshot of the scan.
It would be great if anyone can help me out of this. Thanks  

[3 Lions]

It looks like some of the sectors are failing, I'd keep an eye out for anymore errors. 

[Jurrunio]

My guess is that the hard drive has got a dead sector (which happens all the time and why they all come with spare sectors) but there's no spare sector left to relocate data to. This means the more sectors die, the actual capacity of the drive will be reduced.

[porina]

Uncorrectable error is just what it says, at some point previously there was some data it couldn't read. I might not be exactly correct on pending sector, but the drive has detected an area with a problem, and it can remap it on the next write to the affected area.

 

The drives are supposed to work around growing errors, but to me this is a sign of a disk that is starting to go. Download the WD diagnostic tool, and run a read only scan on it and see what it says. If you have any data of importance on it, I'd look to backup elsewhere as a precaution.

[MrDrWho13]

Make sure to back up your important data.

[ttam]

The drive is on it's way out.

 

You can download the WD hard drive software that will scan and attempt to repair the sectors.

[AB8837]

7 hours ago, porina said:

Uncorrectable error is just what it says, at some point previously there was some data it couldn't read. I might not be exactly correct on pending sector, but the drive has detected an area with a problem, and it can remap it on the next write to the affected area.

 

The drives are supposed to work around growing errors, but to me this is a sign of a disk that is starting to go. Download the WD diagnostic tool, and run a read only scan on it and see what it says. If you have any data of importance on it, I'd look to backup elsewhere as a precaution.

Fortunately I always back up every file on an external hard drive. Though I am currently running WD diagnostic tool, would CHKDSK scan be beneficial in this case?

[porina]

4 hours ago, AB8837 said:

Fortunately I always back up every file on an external hard drive. Though I am currently running WD diagnostic tool, would CHKDSK scan be beneficial in this case?

I've not used CHKDSK in a while so I'm not sure what the available options are these days. A surface scan will be no better than the WD tool. It might also pick up filesystem errors but that's a separate problem, unless there is data loss from the drive it might help restore around that.

[AB8837]

On 23/10/2017 at 4:08 AM, porina said:

I've not used CHKDSK in a while so I'm not sure what the available options are these days. A surface scan will be no better than the WD tool. It might also pick up filesystem errors but that's a separate problem, unless there is data loss from the drive it might help restore around that.

Sorry for the late reply, I did a scan with WD tool and it took almost 7 hrs to complete. At last when I clicked on Repair, some kind of error popped out and the repair failed. Now what should I do? Do a rescan again, I guess?

[porina]

If it is still under warranty you might start looking at that.

[AB8837]

6 minutes ago, porina said:

If it is still under warranty you might start looking at that.

I read somewhere that even if WD provides a 3 year Warranty, what they mean by that is 2400 hrs/year which equals to 7200 hrs. And the drive is already over that mark. Is this case true?

[porina]

2 minutes ago, AB8837 said:

I read somewhere that even if WD provides a 3 year Warranty, what they mean by that is 2400 hrs/year which equals to 7200 hrs. And the drive is already over that mark. Is this case true?

You'd have to ask WD, not me. Try their web site. I haven't heard of that before as a limitation.

[AB8837]

On 24/10/2017 at 10:32 PM, porina said:

You'd have to ask WD, not me. Try their web site. I haven't heard of that before as a limitation.

So my drive failed the WD extended test, though it passed the quick test. So i guess I can still cover some miles out of it?

[ProjectBox153]

17 hours ago, AB8837 said:

So my drive failed the WD extended test, though it passed the quick test. So i guess I can still cover some miles out of it?

You might can get some more life out of it, but I wouldn’t risk it with data you need. It’d be fine as a scratch disk with some non-important data, but not much more. 

[Aphala]

Be careful, I had a WD 1TB OEM one from way back when and it had the same issue then totally fucked my OS bootup for some reason, had to disable it via Devmgmt for it to stop fiddling with my SSD boot, i'd look at backing important stuff up asap if i were you.