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Graphics card dead?

pschwaab
By pschwaab
in Graphics Cards
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So after international travel my computer is no longer getting past the Asus boot screen. And when it gets to that screen the Asus logo looks corrupted with lines on the side. I can get into the bios fine but it looks funky. I tried taking the graphics card out of the computer and booting using the integrated graphics and that worked fine. Which leads me to believe my graphics card is at fault

 

Does this mean the graphics card is dead and there is nothing else I can do to get it to work again besides buying a new graphics card? I would really appreciate any help because I definitely can't afford one for a long while...

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Did you say it dosent boot with the GPU in? That seems weird to me, if you can get to the BIOS why cant you get to windows? Maybe a Corrupted driver install? Can you try with a clean HDD or atleast a different one?

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 Gaming PC: i5 3570, 16GB 1600MHz, GTX 780 3GB, Transcend 128GB, WD 500GB, Seagate 500GB, Thermaltake 600W Smart, S340 w/ RGB, Windows 10 Pro

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5 minutes ago, newcbomb said:

Did you say it dosent boot with the GPU in? That seems weird to me, if you can get to the BIOS why cant you get to windows? Maybe a Corrupted driver install? Can you try with a clean HDD or atleast a different one?

I don't think the HDD is the issue. It worked before I left. And my boot works fine when I take out the graphics card. Is it possible the issue is the new voltage? It's an American pc and I'm now in England using an adapter to plug it into 240 volts. It says on my power supply 100-240 but I don't see any kind of switch on the back of the computer near the power supply to switch it. 

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What about trying the GPU in a different PC?

http://linustechtips.com/main/topic/334934-unofficial-ltt-beginners-guide/ (by Minibois) and a few things that will make our community interaction more pleasent:
1. FOLLOW your own topics                                                                                2.Try to QUOTE people so we can read through things easier
3.Use PCPARTPICKER.COM - easy and most importantly approved here        4.Mark your topics SOLVED if they are                                Don't change a running system

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1 minute ago, pschwaab said:

I don't think the HDD is the issue. It worked before I left. And my boot works fine when I take out the graphics card. Is it possible the issue is the new voltage? It's an American pc and I'm now in England using an adapter to plug it into 240 volts. It says on my power supply 100-240 but I don't see any kind of switch on the back of the computer near the power supply to switch it. 

It just works with both.
Travel introduces vibration which is probably the number one killer of HDDs.

http://linustechtips.com/main/topic/334934-unofficial-ltt-beginners-guide/ (by Minibois) and a few things that will make our community interaction more pleasent:
1. FOLLOW your own topics                                                                                2.Try to QUOTE people so we can read through things easier
3.Use PCPARTPICKER.COM - easy and most importantly approved here        4.Mark your topics SOLVED if they are                                Don't change a running system

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Just now, pschwaab said:

I don't think the HDD is the issue. It worked before I left. And my boot works fine when I take out the graphics card. Is it possible the issue is the new voltage? It's an American pc and I'm now in England using an adapter to plug it into 240 volts. It says on my power supply 100-240 but I don't see any kind of switch on the back of the computer near the power supply to switch it. 

That could be an issue, since it was on 120V and now its 240V. I plugged my TV into 240V once and it fried it, but im not too sure about your PC PSU. Maybe @JDE knows. 

Specs:

 Gaming PC: i5 3570, 16GB 1600MHz, GTX 780 3GB, Transcend 128GB, WD 500GB, Seagate 500GB, Thermaltake 600W Smart, S340 w/ RGB, Windows 10 Pro

 Server: Xeon E5 2650, 12GB 1600MHz ECC, 8400GS, WD 2TB + 1TB + 1TB, EVGA 500B 500W, Windows 10 Pro

 Laptop: Macbook Pro Retina 2013, i7 4558U, 8GB 1600MHz, Intel Iris Pro 1.5GB, Apple 256GB NVME, Mojave

 

 Internet: $70/month For 500/100, Actually get 525/102

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The boot drive is an SSD and like I said it boots fine when the graphics card isn't in there. When it is it distorts some stuff. See the picture I attached. 

 

My question is though is this because of a faulty power issue due to a new power voltage in a new country? Or because the graphics card died due to the impact of travel?

IMG_4013.JPG

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8 minutes ago, newcbomb said:

That could be an issue, since it was on 120V and now its 240V. I plugged my TV into 240V once and it fried it, but im not too sure about your PC PSU. Maybe @JDE knows. 

Your TV would have been 120V only.

 

His PSU is 120V/240V, which means it can use either voltage. Plus his PSU sounds like it requires no interaction to change the voltage (which shows it's either not old, or not complete garbage). It's not the PSU.

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Its not the voltage. Your PSU handles the different voltage for you. I would suggest that youbtake the card out and run on the iGPU and run DDU to remove your current video drivers and then reinstall them. 

Since you moved I wouldnt be surprised that your GPU was damaged, but try the drivers anyway because theyre an easy thing to try.

CPU: I5 4590 Motherboard: ASROCK H97 Pro4 Ram: XPG 16gb v2.0 4x4 kit  GPU: Gigabyte GTX 970 PSU: EVGA 550w Supernova G2 Storage: 128 gb Sandisk SSD + 525gb Mx300 SSD Cooling: Be Quiet! Shadow Rock LP Case: Zalman T2 Sound: Logitech Z506 5.1 Mouse: Razer Deathadder Chroma Keyboard: DBPower LED

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1 hour ago, Moress said:

Its not the voltage. Your PSU handles the different voltage for you. I would suggest that youbtake the card out and run on the iGPU and run DDU to remove your current video drivers and then reinstall them. 

Since you moved I wouldnt be surprised that your GPU was damaged, but try the drivers anyway because theyre an easy thing to try.

So I tried switching the bios to iGPU while the graphics card was in there and it cleared the artificsting on the bios, but the computer just kept restarting and failing and restarting again. This did t happen when I fully disconnected the CPU however. It's like the computer can't handle having a gpu connected to it at all. Are you sure this isn't a issue with the computer not getting enough power to power the gpu?

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20 minutes ago, pschwaab said:

So I tried switching the bios to iGPU while the graphics card was in there and it cleared the artificsting on the bios, but the computer just kept restarting and failing and restarting again. This did t happen when I fully disconnected the CPU however. It's like the computer can't handle having a gpu connected to it at all. Are you sure this isn't a issue with the computer not getting enough power to power the gpu?

Since all you want to hear is that its the psu, sure! By a new european psu and everything will fix itself

CPU: I5 4590 Motherboard: ASROCK H97 Pro4 Ram: XPG 16gb v2.0 4x4 kit  GPU: Gigabyte GTX 970 PSU: EVGA 550w Supernova G2 Storage: 128 gb Sandisk SSD + 525gb Mx300 SSD Cooling: Be Quiet! Shadow Rock LP Case: Zalman T2 Sound: Logitech Z506 5.1 Mouse: Razer Deathadder Chroma Keyboard: DBPower LED

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