Kraken cooler underperforming?

[dragoncpa]

Hey ltt community,

 

i recntly got a kraken x62 cooler for my ryzen pcu and i used ic diamond as a thermal grease but at loads of 30% or higher my cpu hits 80-90 degrees and i checked the thermal grease, pump and fans and they all work perfectly any ideas?

 

(it is not overclocked in any way}

[aisle9]

Did you take the plastic off of the baseplate?

 

I know you said you checked the paste, but if you're not 100% sure, check again. That's usually the problem.

[MoonlightSylv]

Did you remove the plastic cover on the bottom of the water block?

[dragoncpa]

yes i have

[dragoncpa]

5 minutes ago, ShadowTechXTS said:

Did you remove the plastic cover on the bottom of the water block?

 

6 minutes ago, aisle9 said:

Did you take the plastic off of the baseplate?

 

I know you said you checked the paste, but if you're not 100% sure, check again. That's usually the problem.

yes i have removed the cover (it didnt come with one )

[MoonlightSylv]

Just now, dragoncpa said:

 

yes i have removed the cover (it didnt come with one )

Are you sure it didn't? You might want to check.

 

Also make sure that it's mounted securely enough.

 

Did you plug in the pump and fans?

[dragoncpa]

2 minutes ago, ShadowTechXTS said:

Are you sure it didn't? You might want to check.

 

Also make sure that it's mounted securely enough.

 

Did you plug in the pump and fans?

it cames with pre applied paste i wiped off with isopropyl 70% and everything is plugged in

[MoonlightSylv]

Just now, dragoncpa said:

it cames with pre applied paste i wiped off with isopropyl 70% nad everything is plugged in

Make sure it's securely mounted.

[dragoncpa]

1 minute ago, ShadowTechXTS said:

Make sure it's securely mounted.

ill check but i followed all the instructions

 

[For Science!]

39 minutes ago, dragoncpa said:

ill check but i followed all the instructions

 

NZXT Cam should give you a reading of the water temperatures, is it also hot?

[dragoncpa]

8 minutes ago, For Science! said:

NZXT Cam should give you a reading of the water temperatures, is it also hot?

liquid temp is 37 degrees

[For Science!]

Just now, dragoncpa said:

liquid temp is 37 degrees

This would indeed indicate a bad mount, please confirm you are using the AM4 bracket and that you have cranked down the cooler onto the CPU in a criss-cross pattern to ensure even mounting pressure.

 

Other than that make sure you have enough thermal paste, application method does not matter as long as it is not too little.

 

Photos of the following could be helpful if you still need more help:

-Screenshot of HWmonitor when your system is under load

-Photo of your system

-Photo of the CPU with the cooler removed to see how the thermal paste is spread

-Photo of the cooler side of the same to make sure there is sufficient contact