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PC not outputting video through gpu

TheNickqq
By TheNickqq
in Troubleshooting
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So I just built a pc for a friend of mine, it's for productivity only and not for gaming. The pc is fine and boots, nothing wrong. The problem i'm having is that when I connect the monitor to the GPU, it doesn't output, and if I connect it to the motherboard, it works fine. The only thing is that the friend of mine wanted to use dual monitors, so I need the pc to output the video signal through the GPU.

 

- Windows 10 Home 64 bit

- Asus Prime B250M-K

- Intel i3 7320

- 2x4 GB Vengeance LPX 2133MHz

- Asus RX550-4G

- WD Blue 2TB HDD

- Corsair CX450M

 

I already tried to change the primary graphics device in the BIOS from CPU to PCI-e, but when I save and exit, the pc automatically changes it back to CPU and nothing changes.

All help is appreciated!

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Does the GPU have power plugged into it, if needed?

Main System: Phobos

AMD Ryzen 7 2700 (8C/16T), ASRock B450 Steel Legend, 16GB G.SKILL Aegis DDR4 3000MHz, AMD Radeon RX 570 4GB (XFX), 960GB Crucial M500, 2TB Seagate BarraCuda, Windows 10 Pro for Workstations/macOS Catalina

 

Secondary System: York

Intel Core i7-2600 (4C/8T), ASUS P8Z68-V/GEN3, 16GB GEIL Enhance Corsa DDR3 1600MHz, Zotac GeForce GTX 550 Ti 1GB, 240GB ADATA Ultimate SU650, Windows 10 Pro for Workstations

 

Older File Server: Yet to be named

Intel Pentium 4 HT (1C/2T), Intel D865GBF, 3GB DDR 400MHz, ATI Radeon HD 4650 1GB (HIS), 80GB WD Caviar, 320GB Hitachi Deskstar, Windows XP Pro SP3, Windows Server 2003 R2

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Try resetting cmos. If that doesn't work, go into bios and disable the iGPU.

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Desktop:

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CPU: i7 6700k, CPU Cooler: be quiet! Dark Rock Pro 3, Motherboard: MSI Z170a KRAIT GAMING, RAM: G.Skill Ripjaws 4 Series 4x4gb DDR4-2666 MHz, Storage: SanDisk SSD Plus 240gb + OCZ Vertex 180 480 GB + Western Digital Caviar Blue 1 TB 7200 RPM, Video Card: EVGA GTX 970 SSC, Case: Fractal Design Define S, Power Supply: Seasonic Focus+ Gold 650w Yay, Keyboard: Logitech G710+, Mouse: Logitech G502 Proteus Spectrum, Headphones: B&O H9i, Monitor: LG 29um67 (2560x1080 75hz freesync)

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Laptop (I use it for school):

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And if you're curious (or a stalker) I have a Just Black Pixel 2 XL 64gb

 

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  • Author
15 minutes ago, Jamiec1130 said:

Does the GPU have power plugged into it, if needed?

It does not need an extra power connection, the amd software recognizes the gpu, and it shows up in the devicemanager. The fan is also spinning, if that helps.

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2 minutes ago, TheNickqq said:

Have reset the cmos already, did not do anything. How do I go about disabling the iGPU?

It should be somewhere in the bios.

Make sure to quote me or tag me when responding to me, or I might not know you replied! Examples:

 

Do this:

Quote

And make sure you do it by hitting the quote button at the bottom left of my post, and not the one inside the editor!

Or this:

@DocSwag

 

Buy whatever product is best for you, not what product is "best" for the market.

 

Interested in computer architecture? Still in middle or high school? P.M. me!

 

I love computer hardware and feel free to ask me anything about that (or phones). I especially like SSDs. But please do not ask me anything about Networking, programming, command line stuff, or any relatively hard software stuff. I know next to nothing about that.

 

Compooters:

Spoiler

Desktop:

Spoiler

CPU: i7 6700k, CPU Cooler: be quiet! Dark Rock Pro 3, Motherboard: MSI Z170a KRAIT GAMING, RAM: G.Skill Ripjaws 4 Series 4x4gb DDR4-2666 MHz, Storage: SanDisk SSD Plus 240gb + OCZ Vertex 180 480 GB + Western Digital Caviar Blue 1 TB 7200 RPM, Video Card: EVGA GTX 970 SSC, Case: Fractal Design Define S, Power Supply: Seasonic Focus+ Gold 650w Yay, Keyboard: Logitech G710+, Mouse: Logitech G502 Proteus Spectrum, Headphones: B&O H9i, Monitor: LG 29um67 (2560x1080 75hz freesync)

Home Server:

Spoiler

CPU: Pentium G4400, CPU Cooler: Stock, Motherboard: MSI h110l Pro Mini AC, RAM: Hyper X Fury DDR4 1x8gb 2133 MHz, Storage: PNY CS1311 120gb SSD + two Segate 4tb HDDs in RAID 1, Video Card: Does Intel Integrated Graphics count?, Case: Fractal Design Node 304, Power Supply: Seasonic 360w 80+ Gold, Keyboard+Mouse+Monitor: Does it matter?

Laptop (I use it for school):

Spoiler

Surface book 2 13" with an i7 8650u, 8gb RAM, 256 GB storage, and a GTX 1050

And if you're curious (or a stalker) I have a Just Black Pixel 2 XL 64gb

 

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It's usually one of the first options in BIOS. IIRC in main menu tab.

Please quote my post, or put @paddy-stone if you want me to respond to you.

Spoiler
  • PCs:- 
  • Main PC build  https://uk.pcpartpicker.com/list/2K6Q7X
  • ASUS x53e  - i7 2670QM / Sony BD writer x8 / Win 10, Elemetary OS, Ubuntu/ Samsung 830 SSD
  • Lenovo G50 - 8Gb RAM - Samsung 860 Evo 250GB SSD - DVD writer
  •  
  • Displays:-
  • Philips 55 OLED 754 model
  • Panasonic 55" 4k TV
  • LG 29" Ultrawide
  • Philips 24" 1080p monitor as backup
  •  
  • Storage/NAS/Servers:-
  • ESXI/test build  https://uk.pcpartpicker.com/list/4wyR9G
  • Main Server https://uk.pcpartpicker.com/list/3Qftyk
  • Backup server - HP Proliant Gen 8 4 bay NAS running FreeNAS ZFS striped 3x3TiB WD reds
  • HP ProLiant G6 Server SE316M1 Twin Hex Core Intel Xeon E5645 2.40GHz 48GB RAM
  •  
  • Gaming/Tablets etc:-
  • Xbox One S 500GB + 2TB HDD
  • PS4
  • Nvidia Shield TV
  • Xiaomi/Pocafone F2 pro 8GB/256GB
  • Xiaomi Redmi Note 4

 

  • Unused Hardware currently :-
  • 4670K MSI mobo 16GB ram
  • i7 6700K  b250 mobo
  • Zotac GTX 1060 6GB Amp! edition
  • Zotac GTX 1050 mini

 

 

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Posted

Capture.PNG.5bef5397d994f156dc47c64f33b38671.PNG

 

Source :

 https://dlsvr04.asus.com/pub/ASUS/mb/LGA1151/PRIME_B250M-K/E12112_PRIME_B250M-K_UM_WEB_111416.pdf

 

Other than that, can't see where.

Please quote my post, or put @paddy-stone if you want me to respond to you.

Spoiler
  • PCs:- 
  • Main PC build  https://uk.pcpartpicker.com/list/2K6Q7X
  • ASUS x53e  - i7 2670QM / Sony BD writer x8 / Win 10, Elemetary OS, Ubuntu/ Samsung 830 SSD
  • Lenovo G50 - 8Gb RAM - Samsung 860 Evo 250GB SSD - DVD writer
  •  
  • Displays:-
  • Philips 55 OLED 754 model
  • Panasonic 55" 4k TV
  • LG 29" Ultrawide
  • Philips 24" 1080p monitor as backup
  •  
  • Storage/NAS/Servers:-
  • ESXI/test build  https://uk.pcpartpicker.com/list/4wyR9G
  • Main Server https://uk.pcpartpicker.com/list/3Qftyk
  • Backup server - HP Proliant Gen 8 4 bay NAS running FreeNAS ZFS striped 3x3TiB WD reds
  • HP ProLiant G6 Server SE316M1 Twin Hex Core Intel Xeon E5645 2.40GHz 48GB RAM
  •  
  • Gaming/Tablets etc:-
  • Xbox One S 500GB + 2TB HDD
  • PS4
  • Nvidia Shield TV
  • Xiaomi/Pocafone F2 pro 8GB/256GB
  • Xiaomi Redmi Note 4

 

  • Unused Hardware currently :-
  • 4670K MSI mobo 16GB ram
  • i7 6700K  b250 mobo
  • Zotac GTX 1060 6GB Amp! edition
  • Zotac GTX 1050 mini

 

 

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