Razer Blade Stealth Webcam Problem

[Topkek]

Just now, Max_Settings said:

That's true because that is one of the rare i5s with Hyperthreadding. Only advantage of the i7 in this case is high clock speed and more cache. But they are both dual cores

my i5 in the CPU test scored 325

[Topkek]

Just now, Topkek said:

my i5 in the CPU test scored 325

yay hyperthreading

[Max_Settings]

Just now, Topkek said:

my i5 in the CPU test scored 325

Sounds about right because mine is at 100C and thermal throttles

[Topkek]

Just now, Max_Settings said:

Sounds about right because mine is at 100C and thermal throttles

makes sense

[Max_Settings]

Just now, Topkek said:

makes sense

Well sounds like you lucked out on cooling. I personally would still return it and get like an XPS 13, but if you want to keep it try to get it fixed, pray to every god you know that they don't swap it out with another unit becasue the chances of you getting another one with good cooling is 1 in 1,000,000

[Topkek]

Just now, Max_Settings said:

Well sounds like you lucked out on cooling. I personally would still return it and get like an XPS 13, but if you want to keep it try to get it fixed, pray to every god you know that they don't swap it out with another unit becasue the chances of you getting another one with good cooling is 1 in 1,000,000

well on the bright side i ordered this from amazon and knowing their customer support i think they got my back on that

[Max_Settings]

Just now, Topkek said:

well on the bright side i ordered this from amazon and knowing their customer support i think they got my back on that

YES return it. Amazon doesn't give a fuck about the reason. Get an XPS 13, it's so much better.

[Topkek]

Just now, Max_Settings said:

YES return it. Amazon doesn't give a fuck about the reason. Get an XPS 13, it's so much better.

do you know how long i can have this for until i return it cause i kinda wanna see how this plays out just before i return it

[Max_Settings]

Just now, Topkek said:

do you know how long i can have this for until i return it cause i kinda wanna see how this plays out just before i return it

I think it's 30 days, but I don't know if it is different for computers.

[Topkek]

Just now, Max_Settings said:

I think it's 30 days, but I don't know if it is different for computers.

ill check

[Topkek]

yep 30 days

[Topkek]

thinking it over now i probably wont even care much about the webcam considering i probably wont even use it

[pbhenry3]

On 7/22/2017 at 11:52 PM, Topkek said:

I recently got a razer blade stealth 2016 and when trying to use the webcam have encountered 3 different outcomes A: it works which is barely B:no video or C: a messed up still of the video feed with green and ourole lnes, anyone else have this problem or is it just my unit and if its not just mine how do i fix this? or should i just RMA cause i got the laptop shipped on monday so i just got it. Everything else about it is fine its just the webcam that isnt working

Sounds like a bad connection on the webcam cable most likely. The webcam on these models is mounted on a small pcb in the display assembly which then runs another cable to the motherboard. The most common culprit is the actual cable itself where it connects to the webcam board. I've seen this on a few occasions and its because the cables razer uses can be poor quality. For one they use tons of small wires at the connector which are then held firmly in place by a glob of adhesive. It's not that its neccesarily bad but that the "quality control" is bad. Sometimes the connection is pretty poor or even breaks altogether even when removing some of these cables. It is technically possible to do a cable only replacement on this model, however, the models with the touchscreen digitzer do require a heatgun to remove and it is a highly difficult replacement on this particular model.

[pbhenry3]

As a further update, I have stealth display assemblies here if you are interested in a replacement.