R5 1600x overheating (shutting down 95c)

[Xcrazyman3]

My brand new 1600x shut down because its too hot my cooler is the nzxt kraken x62 also brandnew my mobo is the Aorus gaming k7 and my ram is the G.Skill tridentz rgb 3000mhz cl15 16 GB when i run a stress test or play any game it shut down for overheating my cooler liquid temps are at 37,5C but the cpu achieves 95C and then it shut down temps from ryzenmasters software i dont know what to do i looked for quite a while about this problem and i found nothing related can you help me please i just want to play with my new monster

[Belgarathian]

Take the AIO off, clean paste from CPU/block, reapply paste, and re seat the AIO.

 

Check to make sure the pump in your AIO isn't KIA. 

[TheCatShuriken]

Well first of all, dont let it reach 95 degrees. Second of all, did you use thermal paste? Is the cooler plugged in? 

[He_162]

Sounds like the liquid cooler's pump is dead, or it is not installed properly onto the CPU.

[Xcrazyman3]

well there was preinstalled thermal paste i dont think the pump is because the liquid is not hot

[Xcrazyman3]

2 minutes ago, Belgarathian said:

Take the AIO off, clean paste from CPU/block, reapply paste, and re seat the AIO.

 

Check to make sure the pump in your AIO isn't KIA. 

im gonna try this

[TheCatShuriken]

Just now, Xcrazyman3 said:

well there was preinstalled thermal paste i dont think the pump is because the liquid is not hot

Is the pump running? Is it plugged in properly?

 

(also dang you have a water cooled system I'm kinda jello right now)

[Xcrazyman3]

i putted the wrong standoffs ;( silly me

[He_162]

3 minutes ago, TheCatShuriken said:

Is the pump running? Is it plugged in properly?

 

(also dang you have a water cooled system I'm kinda jello right now)

I think it's one of the following problems:

1. installed incorrectly

2. pump is broken

[Xcrazyman3]

i mean 1 off them is broke so yeah i need another kit of standoff

[Xcrazyman3]

now its fine thx for you help guys

[He_162]

Just now, Xcrazyman3 said:

i mean 1 off them is broke so yeah i need another kit of standoff

I had a standoff break as well, just send in a picture of the broken standoff, and ask for a replacement pair of standoffs.

[TheCatShuriken]

Just now, Xcrazyman3 said:

now its fine thx for you help guys

Happy to help! Post again if you have any more problems/questions!

 

Just now, He_162 said:

I think it's one of the following problems:

1. installed incorrectly

2. pump is broken

Yup.

[Xcrazyman3]

gonna do that thx

[MVPernula]

17 minutes ago, Xcrazyman3 said:

gonna do that thx

Also, since you didn't quote anyone here I'll tell you how it works;

If it's your thread you'll always get notifications for each comment here, but we don't.

So if you want us to get a notification for when you answer you'll have to quote us, and you quote us (like I did with you now) via the small arrow under the comments!

You know.. THe one pointing at the "+"!

 

And I'm glad things turned out ok

[Simon771]

59 minutes ago, Xcrazyman3 said:

now its fine thx for you help guys

May I ask what temps are you getting now?

[jjohnthedon1]

Make sure pump in on cpu fan header 1