Jump to content

Windows Explorer Crashing Randomly

Akolyte
By Akolyte
in Troubleshooting
 Share
Posted

Windows explorer is starting to crash randomly.  I'm not sure what it is,

 

My specs:

 

Intel core i7 3820

 

P9x79le

 

Asus DCU GTX 650 running the latest drivers

 

Silverstone Strider plus 600w

 

Samsung 840 EVO 120GB

 

Seagate Barracuda 2TB

 

Toshiba 2.5inch 500GB

 

Windows 7 home prem 64bit

 

Software Installed:

 

Google Drive

 

Microsoft security essentials

 

Malwarebytes anti malware

 

Google chrome

 

Mozilla Firefox

 

Foxit Reader

 

Defraggler

 

Ccleaner

 

Steam

 

Virtual Box

 

VLC media player

 

speccy

 

Msi afterburner

 

Nvidia Shadow play

 

Heaven Benchmark

 

Drivers & Hardware related software

 

 

Things out of the question:

 

Malware, Spyware and Viruses

 

 

 

 

Link to comment
https://linustechtips.com/topic/80073-windows-explorer-crashing-randomly/
Share on other sites
Link to post
Share on other sites
Posted

First run Memtest86 a few times over 

 

Run Prime95 for 12 hours

 

If that's not the problem, try installing windows onto a different drive (I noticed you have more than one) It could very well be the HDD.

 

If that fixes it, reinstall windows onto your primary drive (having wiped it.) and if it starts crashing again, that drive is your problem.

The first step to insanity is believing in your sanity.

Link to post
Share on other sites
Posted

You have a 3820 paired with a 650? And these people are saying my rig is unbalanced...

"Say it, do it, preach it, shout it, but never, absolutely never, believe your own bullshit"   


Credited with the whole female avatar trend


Your thoughts here http://linustechtips.com/main/topic/67178-your-top-three/

Link to post
Share on other sites
Posted

Wait, that is your actual rig? I thought that was just a joke...

 

Why do you have a 4960X? Do you videography?

I'm gonna let one of the TS guys answer that one.

"Say it, do it, preach it, shout it, but never, absolutely never, believe your own bullshit"   


Credited with the whole female avatar trend


Your thoughts here http://linustechtips.com/main/topic/67178-your-top-three/

Link to post
Share on other sites
Posted
  • Author

First run Memtest86 a few times over 

 

Run Prime95 for 12 hours

 

If that's not the problem, try installing windows onto a different drive (I noticed you have more than one) It could very well be the HDD.

 

If that fixes it, reinstall windows onto your primary drive (having wiped it.) and if it starts crashing again, that drive is your problem.

Is running Windows memory diagnostic tool enough?  I've ran Crystal disk info and all the drives seem okay.  I've ran Aida64 stress test a few times

Link to post
Share on other sites
Posted

Is running Windows memory diagnostic tool enough?  I've ran Crystal disk info and all the drives seem okay.  I've ran Aida64 stress test a few times

No I highly suggest that if you actually want to find out what is wrong with your rig, you need to spend some tedious hours letting it run things like memtest and prime95, personally I have never used aida64 but I have heard good things, for CPU I would suggest running your choice of stress test for AT LEAST 12 hours and for memory you should run memtest about 3-4 times if you are on a tight schedule and for a full night if you can.

 

Trust me, fault finding isn't fun, it's tedious but it is better than thinking you got the solution only to have the problem crop up again the next day or so.

The first step to insanity is believing in your sanity.

Link to post
Share on other sites
Posted

Is running Windows memory diagnostic tool enough?  I've ran Crystal disk info and all the drives seem okay.  I've ran Aida64 stress test a few times

Don't run it lots of times, run it once for 12+ hours. Preferably 24+.

That way you can rule out your CPU... and to some extent your memory (although not really, you need to test memory outside of the OS)

My DIY Speaker Build Log

My Graphic Equaliser Build Log

Link to post
Share on other sites
Posted
  • Author

Don't run it lots of times, run it once for 12+ hours. Preferably 24+.

That way you can rule out your CPU... and to some extent your memory (although not really, you need to test memory outside of the OS)

I've ran Windows memory diagnostic tool, no problems, I'll run a stress test but I can't for 24hours.

Link to post
Share on other sites
Posted

I've ran Windows memory diagnostic tool, no problems, I'll run a stress test but I can't for 24hours.

Yea, windows memory diagnostic isn't ideal.

Can you run memtest86?

Can you stress test for 12 hours at least?

My DIY Speaker Build Log

My Graphic Equaliser Build Log

Link to post
Share on other sites
Posted
  • Author

Yea, windows memory diagnostic isn't ideal.

Can you run memtest86?

Can you stress test for 12 hours at least?

I think a stress test has already been done by someone else at my local PC shop when they were fixing up the power supply (it was under warranty there) So I won't do that until I need to, I have a feeling it was Microsoft Security Essentials, so I removed that.  And I'll see how it goes. If I get another random crash I will report it here.  Also too, I would think faulty CPU or RAM would cause a BSOD and not just a "Explorer and stopped working" and then "Restarting Explorer"  Do you think its software related or do you really think its hardware related? because its only ever happened once I updated MSE to the latest version.  Although a couple days ago I had a BSOD straight after I locked my computer.  So kinda worried about that.  Do you think a BIOS update will help too?

Link to post
Share on other sites
Posted

I think a stress test has already been done by someone else at my local PC shop when they were fixing up the power supply (it was under warranty there) So I won't do that until I need to, I have a feeling it was Microsoft Security Essentials, so I removed that.  And I'll see how it goes. If I get another random crash I will report it here.  Also too, I would think faulty CPU or RAM would cause a BSOD and not just a "Explorer and stopped working" and then "Restarting Explorer"  Do you think its software related or do you really think its hardware related? because its only ever happened once I updated MSE to the latest version.  Although a couple days ago I had a BSOD straight after I locked my computer.  So kinda worried about that.  Do you think a BIOS update will help too?

Hmm, I don't think that BIOS update will make a difference (someone with more experience may know better).

By the sounds of it, it is a software issue. I see what you're saying.

Let us know if you keep getting the issues with MSE uninstalled.

How often are you getting the "Explorer has stopped working?"

My DIY Speaker Build Log

My Graphic Equaliser Build Log

Link to post
Share on other sites
Posted
  • Author

Hmm, I don't think that BIOS update will make a difference (someone with more experience may know better).

By the sounds of it, it is a software issue. I see what you're saying.

Let us know if you keep getting the issues with MSE uninstalled.

How often are you getting the "Explorer has stopped working?"

Every day or so.  But I'm glad you finally understand, I have dyslexia and find it hard to explain things I apologize.

 

EDIT:

Thanks for your help! I REALLY appreciate it! I'll get back to this post to say what happens!

Link to post
Share on other sites
Posted

Every day or so.  But I'm glad you finally understand, I have dyslexia and find it hard to explain things I apologize.

 

EDIT:

Thanks for your help! I REALLY appreciate it! I'll get back to this post to say what happens!

Strange that you get them so randomly.

Your explanation was fine, don't worry about it. It's my understanding of the problem which was the issue :)

 

And yes, please let us know what how it goes! :)

My DIY Speaker Build Log

My Graphic Equaliser Build Log

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing Troubleshooting

×