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Help with an e-mail

MrImnotMLG
By MrImnotMLG
in Troubleshooting
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I'm helping this lady I know with her e-mails on an XP machine in chrome. She had a PDF and a DOC sent to her but when she tries to save it, it says scanning real fast then nothing. Every time and when I try save as all it does is save a link to the e-mail. I don't know what's going on.

Current System: CPU - I5-6500 | Motherboard - ASRock H170M-ITX/ac | RAM - Mushkin Blackline 16GB DDR4 @ 2400mHz | GPU - EVGA 1060 3GB | Case - Fractal Design Nano S | Storage - 250GB 850 EVO, 3TB Barracuda | PSU - EVGA 450W 80+ Bronze | Display - AOC 22" 1080p IPS | Cooling - Phanteks PH-TC12DX_BK | Keyboard - Cooler Master QuickFire Rapid(MX Blues) | Mouse - Logitech G602 | Sound - Schiit Stack | Operating System - Windows 10

 

The OG System: I3-2370M @ 2.4 GHz, 750GB 5400 RPM HDD, 8GB RAM @1333Mhz, Lenovo Z580 Laptop (Ubuntu 16.04 LTS).

 

Peripherals: G602, AKG 240, Sennheiser HD 6XX, Audio-Technica 2500, Oneplus 5T, Odroid C2(NAS).

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https://linustechtips.com/topic/79884-help-with-an-e-mail/
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What mail provider does she use? Outlook? Gmail? ...?

Projects | > Project DisplayGRID < | > Portable Virtualization Server < | > CORE GTX < | Projects

Community | > Schnitzel Teamspeak Server < | Community

Guides | > Getting started with a NAS < | > Setting up your Ubiquiti Access Points < | > pfSense Guide < | Guides

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https://linustechtips.com/topic/79884-help-with-an-e-mail/#findComment-1095382
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Att.net

Current System: CPU - I5-6500 | Motherboard - ASRock H170M-ITX/ac | RAM - Mushkin Blackline 16GB DDR4 @ 2400mHz | GPU - EVGA 1060 3GB | Case - Fractal Design Nano S | Storage - 250GB 850 EVO, 3TB Barracuda | PSU - EVGA 450W 80+ Bronze | Display - AOC 22" 1080p IPS | Cooling - Phanteks PH-TC12DX_BK | Keyboard - Cooler Master QuickFire Rapid(MX Blues) | Mouse - Logitech G602 | Sound - Schiit Stack | Operating System - Windows 10

 

The OG System: I3-2370M @ 2.4 GHz, 750GB 5400 RPM HDD, 8GB RAM @1333Mhz, Lenovo Z580 Laptop (Ubuntu 16.04 LTS).

 

Peripherals: G602, AKG 240, Sennheiser HD 6XX, Audio-Technica 2500, Oneplus 5T, Odroid C2(NAS).

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https://linustechtips.com/topic/79884-help-with-an-e-mail/#findComment-1095388
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