Desperately need help fixing my laptop CPU problem.

[Steveo1180]

Okay so, i'm not sure if anyone here is able to help me but i have this laptop called lenovo y700-15acz 15" AMD special edition, it has an AMD FX-8800P Radeon R7 CPU in it, it also has an R9 m385x 4GB discreet GPU inside. The problem i am having is that for any game i play i constantly get lag and frame drops when i shouldn't. when i compare my performance in games to other people with a worse GPU than i have they still get way way better performance in games than i do. i check my CPU in task manager and it shows that as soon as i launch a game it goes up to 100% instantly and stays there until i turn off the game, and i checked my GPU usage and it constantly goes from 100% to 0% about 5 times every 10 seconds. i'm not very good with computers, so iv'e come to the trusty linus forums for help from fellow linus tech tips fans, any tips would be greatly appreciated, because i have been struggling to fix this for 2 months, thank you.

[AvocadosGuac]

Temps.

[Steveo1180]

The laptop runs cool.

 

[Steveo1180]

1 minute ago, Jrock said:

Temps.

The laptop runs cool, i have a cooling pad and everything.

[The Sloth]

1 minute ago, Steveo1180 said:

The laptop runs cool, i have a cooling pad and everything.

reinstall windows 

[Le Sulfur]

Just now, Steveo1180 said:

The laptop runs cool.

 

Have you monitored the temps? There's a certain point where if the cpu gets too hot it will start to throttle.

[Steveo1180]

Just now, nerdslayer1 said:

reinstall windows 

I have, several times.

[The Sloth]

Just now, Steveo1180 said:

I have, several times.

what game? 

[Steveo1180]

1 minute ago, Le Sulfur said:

Have you monitored the temps? There's a certain point where if the cpu gets too hot it will start to throttle.

I have monitored it before, nothing to hot though.

[The Sloth]

Just now, Steveo1180 said:

I have monitored it before, nothing to hot though.

what temps would you classify " nothing too hot"? 

[Steveo1180]

Just now, nerdslayer1 said:

what game? 

Resident evil 5, 6 and 7, Black ops 3, Player unknown battlegrounds, league of legends, Paladins, payday 2, every game i play has the same problems, some are just a little worse than others, they all drop frames quite often.

[Steveo1180]

3 minutes ago, nerdslayer1 said:

what temps would you classify " nothing too hot"? 

i don't remember, i'll go check.

[The Sloth]

understand your laptop has really bad CPU, and a low-end GPU https://www.notebookcheck.net/AMD-Radeon-R9-M385X.154229.0.html, not sure what you were expecting 

5 minutes ago, Steveo1180 said:

Resident evil 5,

might play in the lowest settings 

5 minutes ago, Steveo1180 said:

Black ops 3,

might now play

 

5 minutes ago, Steveo1180 said:

unknown battlegrounds

definitely not 

5 minutes ago, Steveo1180 said:

league of legends,

yes 

 

5 minutes ago, Steveo1180 said:

Paladins

might not 

 

5 minutes ago, Steveo1180 said:

payday 2,

might play on low

[Steveo1180]

5 minutes ago, nerdslayer1 said:

what temps would you classify " nothing too hot"? 

roughly 70 C

[Steveo1180]

1 minute ago, nerdslayer1 said:

understand your laptop has really bad CPU, and a low-end GPU https://www.notebookcheck.net/AMD-Radeon-R9-M385X.154229.0.html, not sure what you were expecting 

might play in the lowest settings 

might now play

 

definitely not 

yes 

 

might not 

 

might play in low

i can play all those games?

[Steveo1180]

5 minutes ago, nerdslayer1 said:

understand your laptop has really bad CPU, and a low-end GPU https://www.notebookcheck.net/AMD-Radeon-R9-M385X.154229.0.html, not sure what you were expecting 

might play in the lowest settings 

might now play

 

definitely not 

yes 

 

might not 

 

might play on low

Resident evil 5 i can play on high and get 60+ fps

Black ops 3 i can play on low and get 40-60 fps

Unkown battlegrounds i play on very low with 720p and get 15-50 fps, but the game is still alpha and not optimised,

League of legends i play with everything on ultra and get 120+ fps

Paladins i play on the highest settings and get 60+ fps

and payday 2 i play on the highest settings and get 30+ fps.

My problem is that every minute or so my fps goes from what i mentioned above to anywhere in between 1 and 10 fps, it happens for about 3-5 seconds, and it happens in every game.

[Steveo1180]

21 minutes ago, nerdslayer1 said:

understand your laptop has really bad CPU, and a low-end GPU https://www.notebookcheck.net/AMD-Radeon-R9-M385X.154229.0.html, not sure what you were expecting 

might play in the lowest settings 

might now play

 

definitely not 

yes 

 

might not 

 

might play on low

And just to clarify, even if i put all of the settings in all the games to the lowest possible, i still experience the same issues with frames dropping between 1 and 10.

[The Sloth]

1 minute ago, Steveo1180 said:

And just to clarify, even if i put all of the settings in all the games to the lowest possible, i still experience the same issues with frames dropping between 1 and 10.

those are minimums, not much you can do about them, that meanes tour CPU can't keep up. 

[Steveo1180]

15 minutes ago, nerdslayer1 said:

those are minimums, not much you can do about them, that meanes tour CPU can't keep up. 

to give you an example of what my laptop is capable of you can skim through this playlist if youd like, the laptop he is using is the exact same as mine.

 

[The Sloth]

1 minute ago, Steveo1180 said:

to give you an example of what my laptop is capable of you can skim through this playlist if youd like, the laptop he is using is the exact same as mine.

 

1

are you plugged in? 

[Steveo1180]

Just now, nerdslayer1 said:

are you plugged in? 

Yes. and everything is set to high performance.

[The Sloth]

Just now, Steveo1180 said:

Yes. and everything is set to high performance.

all drivers updated? 

[Le Sulfur]

reinstall/update graphics drivers

[Steveo1180]

Just now, Le Sulfur said:

reinstall/update graphics drivers

iv'e done that multiple times., iv'e tried manually selecting my drivers and also using AMD's auto detect thing, neither made a difference.

[Steveo1180]

1 minute ago, nerdslayer1 said:

all drivers updated? 

All drivers are up to date.