Overwatch game error

[T0MMEN]

26F97354-8650-4C1B-B784-B36891750BBB

I just reinstalled my gtx drivers.

Just reinstalled overwatch. 

still get error while playing the game and soon im gonna get a ban.

i5-4690k

gtx 960

16gb ram

[EunSoo]

I have no idea what that error code means. Maybe try the Battle.net forums?

[SamuelJE]

Strange. Tried the usual?

Reboot, disable background processes?

I've never seen it sorry.

[PeachyUwUSenpai]

don't play comp till its sorted and you won't get banned

[T0MMEN]

2 minutes ago, SCGazelle said:

I have no idea what that error code means. Maybe try the Battle.net forums?

No one answers @battle net 

[VinZie]

I researched for 2 hours on this. He posted on a bunch of other forums but nothing. I guess it doesn't work. See if you got banned.

[EunSoo]

Just now, T0MMEN said:

No one answers @battle net 

lol, well its a rather obscure error code so none of us know anything about it.

[T0MMEN]

Ive posted 3 topics on the overwatch forums, none of the admins or staff answers.

[kirashi]

8 minutes ago, T0MMEN said:

26F97354-8650-4C1B-B784-B36891750BBB

I just reinstalled my gtx drivers.

Just reinstalled overwatch. 

still get error while playing the game and soon im gonna get a ban.

Could you provide us with a screenshot of said error message? Google shows no results, and I don't know what it refers to so a screenshot would be a great help. It does look a lot like a GUID of some kind though...

 

When did you open the topic on the Battle.net forums, and have to contacts Blizzard via their amazing live chat support?

Also, why are you gonna get banned?

[The Sloth]

is it a giveaway? 

[EunSoo]

if its quick play then you gonna get a 75% xp decrease thats it, you won't get banned. Mess around in the practice range or a custom game if you don't want to get that xp thing tho.

[SamuelJE]

Is it giving you the warning saying you will be banned soon?

[T0MMEN]

6 minutes ago, kirashi said:

Could you provide us with a screenshot of said error message? Google shows no results, and I don't know what it refers to so a screenshot would be a great help. It does look a lot like a GUID of some kind though...

 

When did you open the topic on the Battle.net forums, and have to contacts Blizzard via their amazing live chat support?

Also, why are you gonna get banned?

Here is the crash-log. Im gonna get banned because the game crashes while im playing (competetive) and if u leave too many times u are gonna get a ban.

Overwatch_36268_Retailx64_enUS_15076_05-09-17_01.08.13_ErrorLog.txt

[IrshaadH]

Were you overclocking your CPU?  I ran into game crashes over the weekend similar to yours when trying to get my CPU from 4.2 to 4.5 ghz.

 

I ran my CPU at 4.5ghz and validated it with a 24h Prime95 test, only to get game crashes during Overwatch sessions.  Oddly enough, once I raised my voltage from 1.27V to 1.28V, the crashes went away.

[kirashi]

10 minutes ago, T0MMEN said:

Here is the crash-log. Im gonna get banned because the game crashes while im playing (competetive) and if u leave too many times u are gonna get a ban.

Overwatch_36268_Retailx64_enUS_15076_05-09-17_01.08.13_ErrorLog.txt

Then stop playing it competitively until you fix the crashing? IDK what else to say. I understand it's not directly your fault, but since Blizzard has decided to penalize players for things out of their control, you'll have to work around that.

 

According to the few threads over on the Battle.net forums, EXCEPTION_ACCESS_VIOLATION indicates out of date or corrupt drivers for either your sound card, or GPU. I'm willing to bet it's related to your sound card though, since the last few log lines indicate things related to the voice communication system in Overwatch.

https://eu.battle.net/forums/en/overwatch/topic/17615382413

[T0MMEN]

3 minutes ago, IrshaadH said:

Were you overclocking your CPU?  I ran into game crashes over the weekend similar to yours when trying to get my CPU from 4.2 to 4.5 ghz.

 

I ran my CPU at 4.5ghz and validated it with a 24h Prime95 test, only to get game crashes during Overwatch sessions.  Oddly enough, once I raised my voltage from 1.27V to 1.28V, the crashes went away.

Trust me, CSGO and battleground uses alot more cpu than overwatch, i have it clocked at 4.3ghz with 1.2v

[T0MMEN]

2 minutes ago, kirashi said:

Then stop playing it competitively until you fix the crashing? IDK what else to say. I understand it's not directly your fault, but since Blizzard has decided to penalize players for things out of their control, you'll have to work around that.

 

According to the few threads over on the Battle.net forums, EXCEPTION_ACCESS_VIOLATION indicates out of date or corrupt drivers for either your sound card, or GPU. I'm willing to bet it's related to your sound card though, since the last few log lines indicate things related to the voice communication system in Overwatch.

https://eu.battle.net/forums/en/overwatch/topic/17615382413

Ill try to uinstall the Nvidia sound device, see if that helps.