Upgrading RAM Porblem

[Trix92]

So here is my situation... I got RAM for my computer but for some reason it won't boot into the operating system. The BIOS shows the computer has 16GB of RAM but every time it tries to boot up the operating system it goes into this process...

1. Boot Up

2. Lenovo F1 or wait for normal start up

3. Starts to boot Windows 10 last about 10 seconds

4. Automatically turns off

5. Automatically turns back on (This is BIOS Setting which is enabled after error turn off/loss of power turn off)

5. Repeats back to 1

I also tried installing Windows 10, 7, and 8 (8 being my last resort) and they both follow the steps above.

If I put the original RAM back in (8GB) a message pops up before start up (The American something? I think thats what is said) saying the memory has gotten smaller and then it boots up like it normally would.

I noticed on Crucial they recommend 1.35 volts instead of 1.5 volts for RAM (Everything else is the same) but I didn't think this should be an issue. Is this an issue? If so will a new power supply fix this issue? Links to my computer and other information...

Here is the recommended RAM http://www.crucial.com/usa/en/compatible-upgrade-for/Lenovo/thinkstation-e20-(type-4215%2C-4219%2C-4220%2C-4221%2C--and-4222)

Here is the RAM I purchased https://www.newegg.com/Product/Product.aspx?Item=N82E16820220685&ignorebbr=1

Here is my PC http://www.pcrush.com/product/Desktop-Workstations/713480/Lenovo-ThinkStation-422281U-Workstation-1-x-Core-i5-i5-650-3.20-GHz-Tower

Any help would be great! 

Thanks!

[cfrozer]

it looks like only crucial is compatible. try different ram slots make sure they are not right next to each other and have one DIMM slot between them. also dont use the old sticks unnless they are the same make and model filling all the DIMM slots 

[Artechz]

Why would you buy other ones than the compatibles without checking first if they work tho?

[Trix92]

Am I not allowed to install 4 sticks of 4 GB RAM? I want to have 16GB in total. 

I will try this and see if it helps.

Thanks for responding!

[cfrozer]

Just now, Trix92 said:

Am I not allowed to install 4 sticks of 4 GB RAM? I want to have 16GB in total. 

I will try this and see if it helps.

Thanks for responding!

you are, mobos just freak sometimes when they are not the same make and model

[Trix92]

1 minute ago, Artechz said:

Why would you buy other ones than the compatibles without checking first if they work tho?

I was looking at the ram that came with the unit and thought the initial 1.5v was okay.

After I installed it I then looked up on crucial to find the information I provided in my first post. 

But in all fairness you're right I should have followed crucial

[cfrozer]

9 minutes ago, Trix92 said:

Am I not allowed to install 4 sticks of 4 GB RAM? I want to have 16GB in total. 

I will try this and see if it helps.

Thanks for responding!

I just found this: http://www.pcrush.com/product/Desktop-Workstations/713480/Lenovo-ThinkStation-422281U-Workstation-1-x-Core-i5-i5-650-3.20-GHz-Tower 

Memory

Maximum Memory: 8 GB

Standard Memory: 2 GB

Memory Technology: DDR3 SDRAM

Memory Standard: DDR3-1333/PC3-10600

Memory Card Reader: Yes

Number of Total Memory Slots: 4

 

I don't think you can have 16GB

witch sucks cuz 16 seems to be the standard now

[Trix92]

Just now, That-Something_ said:

I just found this:

Memory

Maximum Memory: 8 GB

Standard Memory: 2 GB

Memory Technology: DDR3 SDRAM

Memory Standard: DDR3-1333/PC3-10600

Memory Card Reader: Yes

Number of Total Memory Slots: 4

 

I don't think you can have 16GB

 

Lenovo states you can have 16GB max for the mobo. https://support.lenovo.com/us/en/solutions/pd005389

I think what you found is the max ram you can have pre-installed by lenovo for purchasing.

[Trix92]

Also another question is why would my BIOS show I have 16GB of ram with no issues but when booting Windows 10 it fails?

[cfrozer]

5 minutes ago, Trix92 said:

Also another question is why would my BIOS show I have 16GB of ram with no issues but when booting Windows 10 it fails?

from that site,Memory Speed : PC3-10600 (1333MHz) (most processors) and PC3-8500 (1067MHz) (some processors)

Patriot Viper 3 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) Desktop Memory Model PV38G160C9K. The BIOS wont use the ram speed at least i don't think but it says you mobo only supports 1333MHz and your DDR kit is 1600MHz.

This may be your issue.

IF you can try and underclock the ram to 1333MHz

I don't think you can since its a OEM PC and a non-k skew 

But OEM can surprise us some times :-)

[cfrozer]

2 minutes ago, That-Something_ said:

from that site,Memory Speed : PC3-10600 (1333MHz) (most processors) and PC3-8500 (1067MHz) (some processors)

Patriot Viper 3 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) Desktop Memory Model PV38G160C9K. The BIOS wont use the ram speed at least i don't think but it says you mobo only supports 1333MHz and your DDR kit is 1600MHz.

This may be your issue.

IF you can try and underclock the ram to 1333MHz

I don't think you can since its a OEM PC and a non-k skew 

But OEM can surprise us some times :-)

 

6 minutes ago, Trix92 said:

Also another question is why would my BIOS show I have 16GB of ram with no issues but when booting Windows 10 it fails?

If the old kit works fine and you can boot into windows then it is your new DDR kit

[Trix92]

1 minute ago, That-Something_ said:

from that site,Memory Speed : PC3-10600 (1333MHz) (most processors) and PC3-8500 (1067MHz) (some processors)

Patriot Viper 3 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) Desktop Memory Model PV38G160C9K. The BIOS wont use the ram speed at least i don't think but it says you mobo only supports 1333MHz and your DDR kit is 1600MHz.

This may be your issue.

IF you can try and underclock the ram to 1333MHz

I think I maight have to update my BIOS for this one because the BIOS given does not have the option available to change it.

Is there no way that it could be the power supple?

[cfrozer]

5 minutes ago, Trix92 said:

I think I maight have to update my BIOS for this one because the BIOS given does not have the option available to change it.

Is there no way that it could be the power supple?

No. can't be psu. if you got a free flash drive i'd be happy to help with the bios update

 

[Trix92]

1 minute ago, That-Something_ said:

No. can't be psu. if you got a free flash drive i'd be happy to help with the bios update

 

Dang. 

Yea i have a whole bunch of free flash drives!

[Trix92]

2 minutes ago, That-Something_ said:

No. can't be psu. if you got a free flash drive i'd be happy to help with the bios update

 

I am also trying to do a RAID 0 and the mobo allows this. However, the BIOS does not show the setting to configure this. 

So i would MUCH appreciate the BIOS help as I have never ave done it and was about to look it up.

Thanks again!

[cfrozer]

3 minutes ago, Trix92 said:

Dang. 

Yea i have a whole bunch of free flash drives!

Ok! grab one with 4gb or more, i dont know you computer model, but this may help: http://support.lenovo.com/us/en/downloads/ds035724 choose the "scan option".

Since you are having a issue with the new DDR kit, I'd go back to the old one to make sure you DO NOT get a ram fail during the flashing of the BIOS, if any fail,power loss could end up with a bricked motherboard. Resulting in needing a new motherboard or new PC entirely.

[Trix92]

1 minute ago, That-Something_ said:

Ok! grab one with 4gb or more, i dont know you computer model, but this may help: http://support.lenovo.com/us/en/downloads/ds035724 choose the "scan option".

Since you are having a issue with the new DDR kit, I'd go back to the old one to make sure you DO NOT get a ram fail during the flashing of the BIOS, if any fail,power loss could end up with a bricked motherboard.

Okay I have an 8GB flash drive ready to go!

Here is the specifics on my computer Lenovo E20 Workstation (Thinkstation) 422281U URL to website as well

 http://pcsupport.lenovo.com/us/en/products/workstations/thinkstation-e-series-workstations/thinkstation-e20/4222/422281u?linkTrack=Homepage%3ABody_Search+Products&searchType=5&keyWordSearch=422281U 

[cfrozer]

Disreagrd that link use this one :http://pcsupport.lenovo.com/us/en/products/workstations/thinkstation-e-series-workstations/thinkstation-e20/4222/422281u/downloads?linkTrack=Caps%3ABody_SearchProduct

On the component drop down choose BIOS/UEFI, and click on the bottom one "USB Drive UEFI BIOS Flash Package"

[Trix92]

4 minutes ago, That-Something_ said:

Disreagrd that link use this one :http://pcsupport.lenovo.com/us/en/products/workstations/thinkstation-e-series-workstations/thinkstation-e20/4222/422281u/downloads?linkTrack=Caps%3ABody_SearchProduct

On the component drop down choose BIOS/UEFI, and click on the bottom one "USB Drive UEFI BIOS Flash Package"

Downloaded the ZIP file.

What next?

Thanks for all the help!

[cfrozer]

 1.  Please make note of any settings you have changed in the BIOS    

        Setup utility. They may have to be re-entered after updating      

        the BIOS.                                                         

  2.  Use the flash (flash 2.exe) update program by putting it in a DOS bootable    

        memory key, or creating a CD with the ISO image. Power up the     

        system and make sure the device with the flash program is         

      selected as a boot device.                                       

    3.  The current BIOS level on the computer is compared to that of    

        the flash update. If the levels are the same, or the level on     

        the update is older than the ROM, a message is displayed stating  

        "BIOS ROM file is older than (or same as) BIOS ROM image.         
        Continue anyway? (y/n)", type in 'y'.                           
    4.  Update may take up to 2 minutes. Do not power off or restart the 
        system during this procedure!                                     
     5.  After the flash update is complete, system will automatically     
         reboot twice before system boot to OS. Don't forget to remove     
        the flash device or you may be got your BIOS re-updated. 

[Trix92]

2 minutes ago, That-Something_ said:

 1.  Please make note of any settings you have changed in the BIOS    

        Setup utility. They may have to be re-entered after updating      

        the BIOS.                                                         

  2.  Use the flash (flash 2.exe) update program by putting it in a DOS bootable    

        memory key, or creating a CD with the ISO image. Power up the     

        system and make sure the device with the flash program is         

      selected as a boot device.                                       

    3.  The current BIOS level on the computer is compared to that of    

        the flash update. If the levels are the same, or the level on     

        the update is older than the ROM, a message is displayed stating  

        "BIOS ROM file is older than (or same as) BIOS ROM image.         
        Continue anyway? (y/n)", type in 'y'.                           
    4.  Update may take up to 2 minutes. Do not power off or restart the 
        system during this procedure!                                     
     5.  After the flash update is complete, system will automatically     
         reboot twice before system boot to OS. Don't forget to remove     
        the flash device or you may be got your BIOS re-updated. 

Is Rufus the software that I should use to make a DOS Bootable Key?

[cfrozer]

5 minutes ago, Trix92 said:

Is Rufus the software that I should use to make a DOS Bootable Key?

I don't know, try running the .bat. I cant run the software on my PC as windows is blocking it and i cant unblock.

[cfrozer]

Also extract the files to the USB drive, and copy the .zip on there aswell. could you send pictures of the BIOS so i can have a look?

[asand1]

1.35v sounds like DDR3L. Are you sure the mobo supports DDR3? I had 4x4 DDR3 in my i7-2600 Lenovo Idea Centre with no issues.

[cfrozer]

10 minutes ago, asand1 said:

1.35v sounds like DDR3L. Are you sure the mobo supports DDR3? I had 4x4 DDR3 in my i7-2600 Lenovo Idea Centre with no issues.

my ddr4 kit is at 1.2v is ddr3L more v?