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Alienware 13 R2 Backlight Issues

Snikerdoodlz
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I bought an Alienware 13 R2 used off of eBay, and when I turned it on, I noticed that the backlight was stuck as full brightness. The buttons didn't work and the brightness slider didn't do anything. I tried everything. I updated the BIOS, chipset, updated both the iGPU and dGPU drivers, switched the GPU for the display, and switched the driver, but nothing affected it. Now, just tonight, for whatever reason, the backlight does not work within Windows. It turns on in the BIOS to show the Alienware loading screen and the Windows boot screen, but refuses to turn on when in Windows. Does anyone have any idea what is happening?

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2 hours ago, nerdslayer1 said:

 

Alienware's are known to have backlight issues

 

 

he's not asking about that lolz

 

@Snikerdoodlz maybe return it? Seems like a shit second hand unit. You're still protected from receiving defective products. 

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(Retired) Zbook 15: i7-6820HQ, M2000M, 32gb, 512gb SSD + 2tb HDD, 4k Dreamcolor

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(Retired) P650RS: i7-6820HK, 1070, 16gb, 512gb + 1tb HDD, 4k Samsung PLS

(Retired) MBP 2012 Retina: i7-3820QM, GT650M, 16gb, 512gb SSD, 1800p

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