RX 480 artifacting.

[Shiracco]

I recently built my first PC, and while everyone runs great, I have noticed two gpu related problems, and I have never heard of these issues before. 

Randomly, I will see black deadspots appear on my monitor, and general glitching, after about 10 seconds my monitor will turn black and flash a gray screen with distorted colors before windows automatically restarts. Also sometimes my video card will just stop displaying to my monitor although I can hear sound and everything else seems to work, I have to manually shut off my computer and restart to fix this. I have reinstalled my GPU to ensure it was in the slot correctly and I just put in a simple GPU brace because my Red Devil 480 was sagging a bit. None of these issue seems to have a pattern at all and don't happen often. I have also made sure all of my drivers are up to date, Crimson 17.1.2 seems to work the best. I thank everyone in advance who helps me, these issues are very annoying and I have no clue what to do with my inexperience.

[Mooshi]

Are you doing anything that involves openGL? 

[cj09beira]

14 minutes ago, Shiracco said:

I recently built my first PC, and while everyone runs great, I have noticed two gpu related problems, and I have never heard of these issues before. 

Randomly, I will see black deadspots appear on my monitor, and general glitching, after about 10 seconds my monitor will turn black and flash a gray screen with distorted colors before windows automatically restarts. Also sometimes my video card will just stop displaying to my monitor although I can hear sound and everything else seems to work, I have to manually shut off my computer and restart to fix this. I have reinstalled my GPU to ensure it was in the slot correctly and I just put in a simple GPU brace because my Red Devil 480 was sagging a bit. None of these issue seems to have a pattern at all and don't happen often. I have also made sure all of my drivers are up to date, Crimson 17.1.2 seems to work the best. I thank everyone in advance who helps me, these issues are very annoying and I have no clue what to do with my inexperience.

did you overclock?

[captain cactus]

Artifacting can mean two things: an unstable overclock, or a damaged GPU core/memory chip. If it does this at stock speeds, you should RMA the card.

 

Also of note: it appears that AMD has had a bad batch of RX480s/memory chips not too long ago. More people were reporting black screen issues, artifacting or straight up computer crashes. That seems to be fixed now, but anyone who still has one of those RX480s can still run into these issues.

 

Again, if the card runs at stock speeds with this issue, RMA the card and get a new one.

[Shiracco]

I did have it overclocked slightly, I removed my OC, and while the issue did not go away, It is happening much less often, maybe once every 3 days. Is it worth it to RMA it? I also was disappointing i could only get my card to OC by 30 mhz, and 60 mhz on the vram.

[captain cactus]

You did get one of the worst RX480s though.

 

RMA it, try to get your money back and get an XFX/MSI one.

[HelplmChoking]

15 hours ago, lots of unexplainable lag said:

Artifacting can mean two things: an unstable overclock, or a damaged GPU core/memory chip. If it does this at stock speeds, you should RMA the card.

 

Also of note: it appears that AMD has had a bad batch of RX480s/memory chips not too long ago. More people were reporting black screen issues, artifacting or straight up computer crashes. That seems to be fixed now, but anyone who still has one of those RX480s can still run into these issues.

 

Again, if the card runs at stock speeds with this issue, RMA the card and get a new one.

 

I didn't know that was a thing, my 470 has 480 memory in it (the 8GB) and does occasionally blue screen (not often at all) with a "stuck thread". Could that be the problem?

[Shiracco]

Im also hesitant to call it artifacting, but im not quite sure what artifacting is, black squares appear on my monitor, my screen goes black, flashes gray a few times, then windows restarts. Im gonna try to RMA it, i was hoping I would never have to do this considering all the bad things I have heard about the process.

[Shiracco]

I bought It off Amazon, does that mean anything when trying to get a refund?

[HelplmChoking]

2 minutes ago, Shiracco said:

Im also hesitant to call it artifacting, but im not quite sure what artifacting is, black squares appear on my monitor, my screen goes black, flashes gray a few times, then windows restarts. Im gonna try to RMA it, i was hoping I would never have to do this considering all the bad things I have heard about the process.

 

Yup, that's an RMA for sure. Generally it's pretty easy, so long as you haven't pulled apart the card. I'm not sure how it works with Amazon, but normally you'd go through the manufacturer.

[DragonTamer1]

I'm aware of what you are talking about when you say the screen displays a gray background with random colors. It's like the static snow effect on old TVs but in RGB. My XFX 480 GTR is doing the same thing, but it only does it when booting into windows. Once I'm in it stops until I try to do something like enable eyefinity while a game is running. I think it is simply a driver issue and was planning on rolling back mine tomorrow as there are some other things that came with the latest driver. Nothing deal breaking or keeping the card from running games, they are just small nuances on the desktop (screen tearing while in web browsers).