GPU Problems

[Jw99759]

Sp every time i play any graphics intensive games my computer crashes. The screen just turns black and says no signal. The only way i can use the computer again is if i hold the power button until it turns back on. But when the screen blacks out, i can still hear the game playing and the computer is still on. Does anyone know what could be happening and how i could fix it. Thanks.

 

PC

Intel i5 4690k

8 GB RAM

Asus Rx470

EVGA 550 G2 PSU

 

[SirWendall]

6 minutes ago, Jw99759 said:

Sp every time i play any graphics intensive games my computer crashes. The screen just turns black and says no signal. The only way i can use the computer again is if i hold the power button until it turns back on. But when the screen blacks out, i can still hear the game playing and the computer is still on. Does anyone know what could be happening and how i could fix it. Thanks.

 

PC

Intel i5 4690k

8 GB RAM

Asus Rx470

EVGA 550 G2 PSU

 

Do you have the latest drivers for the GPU? Does that power supply support a RX470?

[Jw99759]

Yeah. I have all the latest drivers for the GPU and im pretty sure the psu supports an RX470

[D148xZ]

Check if the card is inserted correctly, the power plug is inserted correctly, if you have an overclock on the processor or the gpu turn it off and check your temps.

[The Sloth]

looks like your psu doesn't deliver enough power, buy another psu would solve it or rma it. 

[Jw99759]

8 minutes ago, D148xZ said:

Check if the card is inserted correctly, the power plug is inserted correctly, if you have an overclock on the processor or the gpu turn it off and check your temps.

There's no overclock on either the gpu or the cpu and everything is plugged in. Temps for the gpu at load are around 62 and the cpu is around 50

[D148xZ]

2 minutes ago, Jw99759 said:

There's no overclock on either the gpu or the cpu and everything is plugged in. Temps for the gpu at load are around 62 and the cpu is around 50

outervision.com/power-supply-calculator

I don't think it is a problem with the psu, it only needs like 300w.

try reinstalling the drivers.

[Jw99759]

2 minutes ago, D148xZ said:

outervision.com/power-supply-calculator

I don't think it is a problem with the psu, it only needs like 300w 

That's what I was thinking because pcpartpicker says around 327 and the g2 series are good power supplies.

 

[D148xZ]

Do you have multiple displays? I've had problems like these when switching tabs.

[Jw99759]

1 minute ago, D148xZ said:

Do you have multiple displays? I've had problems like these when switching tabs.

No just one 1080p display.

[Quaker]

1 hour ago, Jw99759 said:

Sp every time i play any graphics intensive games my computer crashes. The screen just turns black and says no signal.

I would assume that either the power supply or graphics card is overheating or is faulty. (Since it happens when you stress the GPU by playing games.)

 

The PSU is more than enough to power an RX 470. So, check that there's not a lot of dust inside it and that the fan is working. If you need to open the power supply to check for dust or clean it, be sure to unplug the power cable and then press the computer's power button to discharge the PSU before you remove it from the case and/or open it up.

 

Also, for the GPU make sure it's free from excessive dust and that the fan(s) is/are working properly.

 

Either the PSU or the GPU could have a "thermal fault" - that is, a fault that only shows up with change in temperature - in this case, when they heat up due to load.

 

 

 

 

[Jw99759]

9 minutes ago, Quaker said:

I would assume that either the power supply or graphics card is overheating or is faulty.

If the psu overheated would the whole system turn off?

[rheyL]

2 hours ago, Jw99759 said:

If the psu overheated would the whole system turn off?

YES! PSU will shut down to protect itself

[Jw99759]

3 hours ago, rheyL said:

YES! PSU will shut down to protect itself

So then the GPU would most likely be at fault then.

[rheyL]

21 hours ago, Jw99759 said:

So then the GPU would most likely be at fault then.

most likely.. if you want to conclude.. 

try running some stress test like FurMark..