Only one stick works

[Legacyxblood401]

Hi guys so last time i made a post i was thinking my motherboard was broken. But I was wrong and need some help trying to get the volts right and clock speed for my ram to see if that will fix it. My computer will not post with both sticks in but it will with only one of the 8gb trident z 3200 sticks. How should i go about testing to see if it is the ram and what is the safe way to go about doing so. Any help would be greatly appreciated.

 

Also (CPU) i7-6700k (motherboard) z170-x gaming 7

and you know what ram.

Please help i am so lost now.  

[Legacyxblood401]

1 minute ago, wrathoftheturkey said:

(try resetting CMOS first)

I did and it still would not post the only way it will is if I have one stick.

[Bananasplit_00]

have you tried all configurations of RAM? all sticks in all different positions? takes ages but has helped me diagnos slots before

[tarfeef101]

Just now, Bananasplit_00 said:

have you tried all configurations of RAM? all sticks in all different positions? takes ages but has helped me diagnos slots before

Yep, do that, and make sure to do so at stock speeds. If nothing works, it could be damaged pins on the motherboard, or just dead RAM slots. If it is the former, you'll have to try and fix them yourself, that's not covered by warranties, but if it is the latter you can RMA it.

[Legacyxblood401]

Yes I did and all of them work and i was on the phone with gigabyte support for over 2 hours today and last night. I have the new bios for 3200 speed ram but still nothing error code 55.

 

[Legacyxblood401]

1 minute ago, tarfeef101 said:

Yep, do that, and make sure to do so at stock speeds. If nothing works, it could be damaged pins on the motherboard, or just dead RAM slots. If it is the former, you'll have to try and fix them yourself, that's not covered by warranties, but if it is the latter you can RMA it.

All of the slots work when i have one of the sticks in. The tech that helped me said if my CPU had issue it would not allow me to use every slot. And I have tried to do all configs for the ram.

[tarfeef101]

11 minutes ago, Legacyxblood401 said:

All of the slots work when i have one of the sticks in. The tech that helped me said if my CPU had issue it would not allow me to use every slot. And I have tried to do all configs for the ram.

well before you assume the CPU is the issue (that's very uncommon), see if anyone you know has another CPU or another motherboard you can test it with. Some local tech shops are nice and let you test your stuff there too; because as most people will tell you, it is far more likely the board is the problem. They have a much higher defective rate that CPUs.

[Legacyxblood401]

2 minutes ago, tarfeef101 said:

well before you assume the CPU is the issue (that's very uncommon), see if anyone you know has another CPU or another motherboard you can test it with. Some local tech shops are nice and let you test your stuff there too; because as most people will tell you, it is far more likely the board is the problem. They have a much higher defective rate that CPUs.

 

Ok I was going to take the Ram to a shop and have them test it.

[tarfeef101]

26 minutes ago, Legacyxblood401 said:

 

Ok I was going to take the Ram to a shop and have them test it.

You can, but since each module worked individually, you can say almost with certainty that they aren't the issue

[Lievenazerty]

2 minutes ago, tarfeef101 said:

You can, but since each module worked individually, you can say almost with certainty that they aren't the issue

Yeah seems more like an motherboard problem for what I can tell. 

 

I had the same issue, but upon changing the DIMM slots everything worked fine ( Hyper X Fury Black 2x8GB)

[Legacyxblood401]

2 hours ago, Lievenazerty said:

Yeah seems more like an motherboard problem for what I can tell. 

 

I had the same issue, but upon changing the DIMM slots everything worked fine ( Hyper X Fury Black 2x8GB)

But I have used every option for them and every combo