Samsung Laser printer problem

[tinpanalley]

I've got a Samsung Laser printer, XpressC430W, that since the last firmware update no longer recognises third party toner. Fine, so I go and get regular Samsung toner. One arm and one leg later, the Samsung isn't recognised either. I dig around on waybackmachine and find the link to the older firmware and drivers, install them, no dice. Same problem. So I have a less than one year old printer that refuses to work even with its own toner cartridges. Does anyone have ANY idea something I can try by hacking into the printer and reflashing it to default or something before I have to basically chuck it and buy a new printer?

 

Please help if you think you can!

Thank you!

[refinedskillz]

Look around in the settings for some kind of reset, if so, do it, and do a full clean of the printer.

 

[tinpanalley]

1 minute ago, refinedskillz said:

Look around in the settings for some kind of reset, if so, do it, and do a full clean of the printer.

 

Software reset?

[refinedskillz]

Just now, tinpanalley said:

Software reset?

Yea.

[tinpanalley]

6 minutes ago, refinedskillz said:

Yea.

Don't see any kind of reset function anywhere.

[refinedskillz]

Just now, tinpanalley said:

Don't see any kind of reset function anywhere.

Did you clean it?

[tinpanalley]

1 minute ago, refinedskillz said:

Did you clean it?

What would require cleaning exactly? It's less than a year old, there's not much to clean. I've wiped all the contacts down for the toners.

[refinedskillz]

Just now, tinpanalley said:

What would require cleaning exactly? It's less than a year old, there's not much to clean.

In all printers, theres an opiton in the settings on the printer screen to clean the printers ink head.

[tinpanalley]

8 minutes ago, refinedskillz said:

In all printers, theres an opiton in the settings on the printer screen to clean the printers ink head.

Not here. Just went through every setting possible.

[refinedskillz]

1 minute ago, tinpanalley said:

Not here. Just went through every setting possible.

Nothing like this?

[tinpanalley]

Xpress C430W. There is no screen on this printer. None of the software refers to any cleaning setting.