Computer is poopin'

[JustAddMilk]

about a month ago I noticed my PC getting progressively slower and glitchier. I had nothing to lose so I factory reset my PC in hopes of a fresh start and fast speeds. However after the restart (kept local files) my PC was still experiencing the same symptoms.

Slow start up- very slow (around 1 minute) (SSD)

When I click shut down the menu closes and I can still use the PC for about 10 minutes until the PC finally decides to shut down. Feels like the shut down command is delayed. 

An error code pops up every log in - something about windows essentials and windows defender not getting along. Checked into it, went to delete windows essentials and it was not listed under the programs

 

Finally I decided to run a windows defender search- First a Quick search which found nothing - Then a Full search which found a SoftwareBundler and a Trojan (dynamo!ac or something). Windows defender successfully deleted both threats. Both threats were found in the Win32 directory. 

 

Still after reboot the computer takes about a minute to startup to login screen. 

Programs are severely delayed, Solidworks CAD program is extremely slow compared when it was first installed. Always freezing, have to give it a minute for a simple extrude or fillet.

Still when I click shut down it is delayed by about 10 minutes- Restart works right away though.

 

I am at a loss for ideas, Defragging the drives at the moment but I have no clue what is happening.  

 

FX 6300 @ 4.1GHz 

16GB RAM 1600MHz 

R9 280x tri Saffire @1000MHz Core / 1400MHz Memory

ASUS M5A99X 2.0 MoBo

Samsung 840 120GB SSD 

1TB Green Drive 

(have a 1TB passport portable drive plugged in, but used for backups for documents)

850 Silver rating Power Supply

 

Edit: computer has a very hard time reading files. I click on the downloads folder and have to wait minutes for file names to load. If i click in the window the file explorer will stop working 

Edited December 5, 2016 by JustAddMilk

[JustAddMilk]

Pressed Win Key, typed defrag clicked on it- nothing popped up 

Clicked on it again-> run as admin -> nothing pops up. 

 

Edit 1) It popped up after 5 minutes

Edit 2) clicked on optimize for the C Drive - defrag window disappeared (5 minutes still nothing) 

Edit 3) Defrag window popped up - says the drive was optimized 12/5/2016. however no progress bar or notification popped up? 

[BlueChinchillaEatingDorito]

You don't need to defragment your SSD, this is only for HDDs because of how HDDs write and erase data on the disk. In fact, you will unnecessarily use up more write cycles on your SSD. Take a look at Task Manager, is anything out of the ordinary?

[JustAddMilk]

My H Drive seems to be corrupted of some sort. The computer will no longer read it. No H drive pops up under devices. The external portable hardrive is spinning up with no weird sounds and the light is flashing as always. WD Passport Ultra

[JustAddMilk]

1 minute ago, BlueChinchillaEatingDorito said:

You don't need to defragment your SSD, this is only for HDDs because of how HDDs write and erase data on the disk. In fact, you will unnecessarily use up more write cycles on your SSD.

Yea that makes sense  im just going through every thing trying to find a solution or problem. 

[SuperShermanTanker]

Something malicious could have gotten on your machine and borked up your Windows install and doing the factory reset thingy in windows doesn't really uninstall everything as it keeps some files to allow it to uninstall all the software and keep the copy of windows on the machine. You should back up all your files and do a complete whipe of the drive then reinstall windows from the install disk or a USB flashdrive with the windows installer on it (also be sure you have your windows key for your computer written down because you would have to retype it into the machine)

 

I can only really guess at the problem and give you a generic solution that usually works with multiple types of windows software issues because I can't really see the physical machine and diagnose it

[JustAddMilk]

1 minute ago, SuperShermanTanker said:

Something malicious could have gotten on your machine and borked up your Windows install and doing the factory reset thingy in windows doesn't really uninstall everything as it keeps some files to allow it to uninstall all the software and keep the copy of windows on the machine. You should back up all your files and do a complete whipe of the drive then reinstall windows from the install disk or a USB flashdrive with the windows installer on it (also be sure you have your windows key for your computer written down because you would have to retype it into the machine)

 

I can only really guess at the problem and give you a generic solution that usually works with multiple types of windows software issues because I can't really see the physical machine and diagnose it

To completely wipe my machine how would i wipe the drives. Physically take them out and format them on another machine? 

[BlueChinchillaEatingDorito]

4 minutes ago, JustAddMilk said:

My H Drive seems to be corrupted of some sort. The computer will no longer read it. No H drive pops up under devices. The external portable hardrive is spinning up with no weird sounds and the light is flashing as always. WD Passport Ultra

After reading the documentation on the dynamo!ac Trojan, it's possible that it not only installed random programs that take up resources, but also corrupted some core Windows files and services. A clean install would probably be the easiest option to fix the problems.

[SuperShermanTanker]

your best bet is to try and see if there is anything that you don't recognize running under the processes tab in your task manager with the show all processes tab clicked open. Also according to what I learned in computer repair class so far there is a software Microsoft has that lets you see everything running on your machine but I forgot what the software is called. And if you find anything you don't recognize post the name of it and any detals it says about it and we can look it up to see what it is and try our best to help you diagnose it.

[SuperShermanTanker]

1 minute ago, BlueChinchillaEatingDorito said:

After reading the documentation on the dynamo!ac Trojan, it's possible that it not only installed random programs that take up resources, but also corrupted some core Windows files and services. A clean install would probably be the easiest option to fix the problems.

Yah a full clean install would be the easiest thing to do and that's what I usually do to remove a virus from a machine after backing up the user's files. Also you can format and delete the paritions on the harddrives in the with the install software for Windows on a Windows install disk or USB drive with the Windows installation software on it

[SuperShermanTanker]

1 minute ago, SuperShermanTanker said:

Yah a full clean install would be the easiest thing to do and that's what I usually do to remove a virus from a machine after backing up the user's files. Also you can format and delete the paritions on the harddrives in the with the install software for Windows on a Windows install disk or USB drive with the Windows installation software on it

also if you do wipe the drives and reinstall Windows make sure you have your Windows key written down somewhere so you can re type it into the machine when it asks you for your Windows key when you install Windows. Also there is a software called Magical Jellybean keyfinder which you can download the free version of to get your Windows key off of the machine before you wipe it and reinstall.