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Hi, the issue I am having today is with the hard drive on my laptop. My setup has my OS and a couple of programs installed on an SSD, and the majority of my data on my larger HDD. However my HDD no longer appears to be working in my laptop. On boot, blackscreen with text in the top left that says "checking media presence...no media present," then it boots normally into the Windows 10 lockscreen. In This PC/My Computer, the icon for the HDD is present, however it has a blue question mark on it, and the rc menu has no properties. Nothing happens when it is clicked on/it cannot be accessed. It is not present in Device Manager, nor does it seem to be present in the BIOS boot menu. HOWEVER, when the HDD is connected to another computer such as my partners desktop, it works perfectly. All of my Libraries are on my HDD, so not having it is causing my computer a bit of confusion and general slowness.

 

Things I have tried:

Rebooted - Boots fine, no HDD though

Attach to another computer - HDD works normally

Checked it's connection in the laptop - Looks good

Restarted laptop + power-cycled - No change

BIOS Appears to be up to date - Version E16FKAMS.S0M

Loads of Googling - Not much helpful info :(

NEW: Borrowed a friends Notebook HDD, installed it into the same slot - Worked perfectly....

 

Thank you so much if you can help, if not then that's okay I love you anyway.

 

System Specs:

MSI GX60-3CC Notebook

AMD A10-5750M @ 2.5Ghz

AMD Radeon R9 M290X (Old 8970m)

16GB DDR3L

120GD Kingston SSD (OS here)

1TB HDD 7200RPM (Problem Drive)

Windows 10 Home

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19 minutes ago, Electronics Wizardy said:

id guess the hdd is dead. Time to get a new ones or rma it and restore the backup.

ekuly just said it was tested on a different machine an said it was fine. Anyhow my conclusion is that it could be the ribbon cable that attaches to motherboard to hdd is faulty. Usually they are easy to replace. I know on my acer laptop I can pull up the connection with splugger or carefully pulling it up with your fingers. The pic below is something like what I am talking about.

New-For-HP-DV7-DV7-7000-50-4SU17-021-Laptop-font-b-SATA-b-font-HDD.jpg

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