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Hi, I just installed NZXT CAM software today. After installing it, it prompted me to update but the installation requires a reboot. So I rebooted first then updated the software. Now, after updating to the latest version, it seems that the software is not working. It is stuck in the log-in screen after inputting my accout information. I reinstalled the software again and not updating it and it works fine. The change logs of the latest update is what I'm after since it reduces the use of resources.

 

I tried terminating the software and made a re-run and now it's stuck on loading the software turning the login screen white with a loading progress of "65%".

 

Any tips/suggestions/solutions is highly appreciated. Thanks in advance.

 

Attached here is the photo of the problem.

 

I'm currently using windows 10 64-bit.

NZXT CAM Software Issue.jpg

 

UPDATE: No reply from NZXT Support. Still waiting.

 

UPDATE 2 :  My ticket was suddenly removed without my consent from NZXT. Anyway, I found another software to use. Thanks.

 

CPU - Intel i5-6400

GPU - MSI GTX 1050ti Gaming X 4GB

PSU - Seasonic 620w S12-Evo 

RAM - Avexir 8GB 2 x 4GB

CHASSIS - Phanteks Enthoo Pro Full Tower (White) 

MONITOR - Samsung 32" 1366 x 768 | AOC 1920 x 1080 21.5"

KEYBOARD - Corsair K70 Rapid Fire (non-rgb, RED)

MICE - Logitech G402 Hyperion Fury

MICE PAD - Corsair MM200 

HEADSET - Kingston Hyper X Cloud Core

 

 SnarkyGame 

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Have you tried contacting NZXT so they can fix the bug?

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4 minutes ago, Enderman said:

Have you tried contacting NZXT so they can fix the bug?

Hi, thanks for the reply. I haven't contacted them yet since I needed to register myself to their forums. I find the LTT community to be better in terms of this issues from my experience.

 

 

CPU - Intel i5-6400

GPU - MSI GTX 1050ti Gaming X 4GB

PSU - Seasonic 620w S12-Evo 

RAM - Avexir 8GB 2 x 4GB

CHASSIS - Phanteks Enthoo Pro Full Tower (White) 

MONITOR - Samsung 32" 1366 x 768 | AOC 1920 x 1080 21.5"

KEYBOARD - Corsair K70 Rapid Fire (non-rgb, RED)

MICE - Logitech G402 Hyperion Fury

MICE PAD - Corsair MM200 

HEADSET - Kingston Hyper X Cloud Core

 

 SnarkyGame 

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