BIOS Update Error! Help!

[Freezanator]

I just updated my laptop's BIOS from v1.09 to v1.13. However, after the update, I get the message in the screenshot below. I have tried pressing Enter and F8 but it shows me the same screen. The only one that works is Esc which leads to the BIOS, but after exiting the BIOS, it just brings me back to the same screen. My laptop model is an Acer Aspire E5-473G-50RY. I got the update from the Acer website. My SNID is 53002462134. HELP!!! 

[ThinkWithPortals]

4 minutes ago, Freezanator said:

 

This is why you don't update BIOSes unless you absolutely have to.

 

Try making some recovery media and booting from it, see if you can repair the Windows installation. There's a possibility the laptop is bricked though.

[Freezanator]

1 minute ago, ThinkWithPortals said:

This is why you don't update BIOSes unless you absolutely have to.

 

Try making some recovery media and booting from it, see if you can repair the Windows installation. There's a possibility the laptop is bricked though.

Where do I get recovery media? By the way, it turned off by itself after leaving it alone for a few minutes.  

[ThinkWithPortals]

Just now, Freezanator said:

Where do I get recovery media? By the way, it turned off by itself after leaving it alone for a few minutes.  

You're going to have to make a recovery USB or DVD. I assume you were using Windows 10?

 

http://www.techradar.com/how-to/software/operating-systems/how-to-create-a-windows-10-recovery-disk-1302377

[RUWO_builder]

Start it up again,press esc,take picture,post it here

then i can try to help

[Freezanator]

Just now, RUWO_builder said:

Start it up again,press esc,take picture,post it here

then i can try to help

There are several pages of the BIOS. Do you want all of them or just the "Information" page?

[RUWO_builder]

All of them please

[Freezanator]

3 minutes ago, RUWO_builder said:

All of them please

Here you go

[RUWO_builder]

Sry i took so long,but try and change the boot order in order to put the hdd at the top

[NeoFrux]

54 minutes ago, Runefox said:

Sounds like you'll need to either grab a Windows 10 disc / install USB drive to run startup repairs, or you'll need to do a factory reset by holding ALT and pressing F10 repeatedly at the Acer splash screen. Not quite sure why it would be doing that after a BIOS update of all things, though... Might also want to try running a copy of SeaTools for DOS on your hard drive just to be sure everything's OK.

(Cross-posted from the double-posted thread)

 

Important: You'll need to set a supervisor password and disable Secure Boot in the Security section of your BIOS first before you can run SeaTools.

[Freezanator]

10 hours ago, Runefox said:

(Cross-posted from the double-posted thread)

 

Important: You'll need to set a supervisor password and disable Secure Boot in the Security section of your BIOS first before you can run SeaTools.

I can't change the Secure Boot setting. It is locked.

[Freezanator]

What's so funny @nickImg?

[zanthros]

So you cannot change the secure boot from " Standard " ?

[Freezanator]

14 minutes ago, zanthros said:

So you cannot change the secure boot from " Standard " ?

Yes, I can't change the secure boot from Standard.

[zanthros]

Can you change the TPM state to disabled?

[Freezanator]

9 hours ago, zanthros said:

Can you change the TPM state to disabled?

No, I can't. In the Security tab, only "Set Supervisor Password" and "Set HDD Password" can be changed.

[Freezanator]

Ok, time for some updates. I've downloaded the Media Creation Tool and downloaded Windows 10 onto my 4GB flash drive. It took up 3.5 GB of space. Now, I plugged in my USB drive and went to the BIOS to put it at top priority (Screenshot below), but I still get the same damn blue screen after doing so. Please help!

[zanthros]

Have you done a Clear CMOS?

are you able to access the CMOS battery on the laptop?

[Freezanator]

1 minute ago, zanthros said:

Have you done a Clear CMOS?

are you able to access the CMOS battery on the laptop?

What is CMOS and how do I access it?

[zanthros]

in a nutshell.... the CMOS "chip" is where the bios settings are stored and all the important stuff that allows the laptop to boot up.

After a BIOS update it needs to be reset to default values (Sometimes it is recommended that it be done before an update) so that the new bios can update properly.

On a regular desktop system you would unplug the power supply, switch the "jumper" on the CMOS header push the power button and remove the CMOS battery and wait a few seconds. Re-install the battery and put the jumper back on to the "normal" position and power the system back up. That is pretty much the way a desktop unit bios is reset.

With all of that being said, Have you tried to load the set up defaults in the exit screen and tried to reboot?

[NeoFrux]

2 hours ago, Freezanator said:

No, I can't. In the Security tab, only "Set Supervisor Password" and "Set HDD Password" can be changed.

Have you set the supervisor password?

[xAcid9]

3 hours ago, Freezanator said:

No, I can't. In the Security tab, only "Set Supervisor Password" and "Set HDD Password" can be changed.

You need to set Supervisor Password to disable Secure Boot with Acer laptop. You can remove/disable the password after that.

 

About your problem i think you need to run some "Bootrec" or BCDBOOT" command to restore the missing files with Window Installer disc/usb.

[Freezanator]

11 hours ago, zanthros said:

in a nutshell.... the CMOS "chip" is where the bios settings are stored and all the important stuff that allows the laptop to boot up.

After a BIOS update it needs to be reset to default values (Sometimes it is recommended that it be done before an update) so that the new bios can update properly.

On a regular desktop system you would unplug the power supply, switch the "jumper" on the CMOS header push the power button and remove the CMOS battery and wait a few seconds. Re-install the battery and put the jumper back on to the "normal" position and power the system back up. That is pretty much the way a desktop unit bios is reset.

With all of that being said, Have you tried to load the set up defaults in the exit screen and tried to reboot?

I will be trying it now.

[Freezanator]

I have made a Supervisor password and here is what my screen looks like. Only the ones in blue text can be modified.

[NeoFrux]

2 minutes ago, Freezanator said:

I have made a Supervisor password and here is what my screen looks like. Only the ones in blue text can be modified.

You'll want to choose Erase all Secure Boot Setting. That should switch it from Standard to disabled with any luck. If you want to restore Secure Boot later, you can use the Restore Secure Boot to Factory Default item.