BIOS Update Error! Help!

[Freezanator]

1 minute ago, Runefox said:

You'll want to choose Erase all Secure Boot Setting. That should switch it from Standard to disabled with any luck. If you want to restore Secure Boot later, you can use the Restore Secure Boot to Factory Default item.

Ok, after choosing Erase all Secure Boot Setting and saving and exiting the BIOS, I was still greeted by that irritating blue screen  

[NeoFrux]

45 minutes ago, Freezanator said:

Ok, after choosing Erase all Secure Boot Setting and saving and exiting the BIOS, I was still greeted by that irritating blue screen  

From here, you'll first want to try running SeaTools for DOS's diagnostics on your hard drive to be sure it's still OK, and then you'll want to go ahead and either reinstall Windows via Acer's recovery partition (hold ALT and repeatedly hit F10 at the Acer screen, then follow the instructions), or try using Windows 10 installation media to try and repair Windows without reinstalling. What you'll want to do for the latter is:

1. Boot from the installation media you create using the Windows Media Creation Tool
2. When you get a setup screen, choose Repair your computer
3. Choose Automatic Repair
4. Wait, and hopefully it'll resolve the issue

If it doesn't:

1. Boot from the installation media again
2. When you get a setup screen, hold shift and press F10
3. In the DOS window, change to your Windows drive
   1. This might be C:, D:, E:, etc.
      1. If you aren't familiar with DOS, to change drive letters, simply type the letter followed by a colon and hit enter.
   2. Type dir and hit enter to get a listing of files and folders in the selected drive. Try each until you see one that looks familiar.
      1. If you're not sure, the one you're looking for should have Program Files, Program Files (x86), and Users folders
         1. If you want to be doubly sure, type cd users and hit enter, then type dir and hit enter to make sure your username shows up in the list. If so, you've got the right drive.
4. Type cd /d \EFI\Microsoft\Boot\ and hit enter
5. Type bootrec /fixboot and hit enter
6. Type bootrec /rebuildbcd and hit enter
7. Close the command prompt window, and the setup window to restart
8. Remove the installation media and hopefully it'll boot

[Freezanator]

Just now, Runefox said:

From here, you'll first want to try running SeaTools' diagnostics on your hard drive to be sure it's still OK, and then you'll want to go ahead and either reinstall Windows via Acer's recovery partition (hold ALT and repeatedly hit F10 at the Acer screen), or try using Windows 10 installation media. What you'll want to do for the latter is:

1. Boot from the installation media you create using the Windows Media Creation Tool
2. When you get a setup screen, choose Repair your computer
3. Choose Automatic Repair
4. Wait, and hopefully it'll resolve the issue

If it doesn't:

1. Boot from the installation media again
2. When you get a setup screen, hold shift and press F10
3. In the DOS window, change to your Windows drive
   1. This might be C:, D:, E:, etc.
      1. If you aren't familiar with DOS, to change drive letters, simply type the letter followed by a colon and hit enter.
   2. Type dir to get a listing of files and folders in the selected drive. Try each until you see one that looks familiar.
      1. If you're not sure, the one you're looking for should have Program Files, Program Files (x86), and Users folders
4. Type cd /d EFI\Microsoft\Boot\ and hit enter
5. Type bootrec /fixboot and hit enter
6. Type bootrec /rebuildbcd and hit enter
7. Close the command prompt window, and the setup window to restart
8. Remove the installation media and hopefully it'll boot

Ok, I already have a flash drive with the Windows 10 Media Creation Tool on it approx. 3.5GB. How do I get my laptop to boot from it? I've already moved "USB FDD" to the top of the list in Boot Priority Order.

[NeoFrux]

1 minute ago, Freezanator said:

Ok, I already have a flash drive with the Windows 10 Media Creation Tool on it approx. 3.5GB. How do I get my laptop to boot from it? I've already moved "USB FDD" to the top of the list in Boot Priority Order.

You'll want USB HDD instead of USB FDD.

[Freezanator]

1 minute ago, Runefox said:

You'll want USB HDD instead of USB FDD.

Still no luck, same blue screen.  

[NeoFrux]

11 minutes ago, Freezanator said:

Still no luck, same blue screen.  

With the installation media in, what does your boot menu in the BIOS look like?

[Freezanator]

Ok! Good news! I managed to get to the "Windows Setup" page and I choose my click "Next". After that, I click "Repair your computer" in the bottom left corner and come to the "Choose and option" page. I clicked "Troubleshoot". Now I am presented by 6 different choices. Which one do I choose and what do I do next? Picture below: "STARTUP SETTINGS" IN THE IMAGE BELOW IS SHOWN AS "GO BACK TO THE PREVIOUS BUILD" ON MY ACTUAL SCREEN. I GOT THIS IMAGE FROM GOOGLE.

[NeoFrux]

As I said in my previous post, Automatic Repair would be the first choice. If that works, then great, if not, then move onto the command prompt stuff.

[Freezanator]

3 minutes ago, Runefox said:

As I said in my previous post, Automatic Repair would be the first choice. If that works, then great, if not, then move onto the command prompt stuff.

I forgot to mention, it says "Startup Repair" instead of "Automatic Repair", but I think it means the same thing.

[Freezanator]

4 minutes ago, Runefox said:

As I said in my previous post, Automatic Repair would be the first choice. If that works, then great, if not, then move onto the command prompt stuff.

I'm brought back to the "Windows Setup" (The purple-ish page) after selecting "Startup Repair". What next?

[Freezanator]

This one, to be exact.

[NeoFrux]

20 minutes ago, Freezanator said:

I'm brought back to the "Windows Setup" (The purple-ish page) after selecting "Startup Repair". What next?

Did it immediately dump you back to that, or did it do some stuff, then reboot the PC?

[Freezanator]

1 minute ago, Runefox said:

Did it immediately dump you back to that, or did it do some stuff, then reboot the PC?

It was on the Acer screen for a while, then a light blue screen flashed for less than half a second, then back here.  

[NeoFrux]

Just now, Freezanator said:

It was on the Acer screen for a while, then a light blue screen flashed for less than half a second, then back here.  

In that case, try removing the Windows installation media and see if anything's changed?

[Freezanator]

1 minute ago, Runefox said:

In that case, try removing the Windows installation media and see if anything's changed?

How do I remove it? Just pull it out? Where do I have to navigate to get it out safely?  

[NeoFrux]

Just now, Freezanator said:

How do I remove it? Just pull it out? Where do I have to navigate to get it out safely?  

You can just power the machine off from there, and then remove it while it's off.

[Freezanator]

16 minutes ago, Runefox said:

You can just power the machine off from there, and then remove it while it's off.

Same problem. Stupid, ugly, blue screen.  

[NeoFrux]

Just now, Freezanator said:

Same problem. Stupid, ugly, blue screen.  

Well, give the command prompt steps a try, and if you don't have any luck with that, you're probably looking at using the recovery menu (hold ALT and press F10 at the Acer splash screen).

 

Also, if you haven't yet, do run SeaTools on the hard drive.

[Freezanator]

14 minutes ago, Runefox said:

Well, give the command prompt steps a try, and if you don't have any luck with that, you're probably looking at using the recovery menu (hold ALT and press F10 at the Acer splash screen).

 

Also, if you haven't yet, do run SeaTools on the hard drive.

What Command Prompt steps? Could you list them out please?

[Freezanator]

4 hours ago, Runefox said:

From here, you'll first want to try running SeaTools for DOS's diagnostics on your hard drive to be sure it's still OK, and then you'll want to go ahead and either reinstall Windows via Acer's recovery partition (hold ALT and repeatedly hit F10 at the Acer screen, then follow the instructions), or try using Windows 10 installation media to try and repair Windows without reinstalling. What you'll want to do for the latter is:

1. Boot from the installation media you create using the Windows Media Creation Tool
2. When you get a setup screen, choose Repair your computer
3. Choose Automatic Repair
4. Wait, and hopefully it'll resolve the issue

If it doesn't:

1. Boot from the installation media again
2. When you get a setup screen, hold shift and press F10
3. In the DOS window, change to your Windows drive
   1. This might be C:, D:, E:, etc.
      1. If you aren't familiar with DOS, to change drive letters, simply type the letter followed by a colon and hit enter.
   2. Type dir and hit enter to get a listing of files and folders in the selected drive. Try each until you see one that looks familiar.
      1. If you're not sure, the one you're looking for should have Program Files, Program Files (x86), and Users folders
         1. If you want to be doubly sure, type cd users and hit enter, then type dir and hit enter to make sure your username shows up in the list. If so, you've got the right drive.
4. Type cd /d \EFI\Microsoft\Boot\ and hit enter
5. Type bootrec /fixboot and hit enter
6. Type bootrec /rebuildbcd and hit enter
7. Close the command prompt window, and the setup window to restart
8. Remove the installation media and hopefully it'll boot

At step 4, when I type in cd /d \EFI\Microsoft\Boot\, CMD replied "The system cannot find the path specified" after I chose the C: drive which is my boot drive. So, I continued with the following commands and the last one, it asked me if I wanted to "Add installation to boot list?" What do I choose, Yes, No or All?

 

[NeoFrux]

12 hours ago, Freezanator said:

At step 4, when I type in cd /d \EFI\Microsoft\Boot\, CMD replied "The system cannot find the path specified" after I chose the C: drive which is my boot drive. So, I continued with the following commands and the last one, it asked me if I wanted to "Add installation to boot list?" What do I choose, Yes, No or All?

 

C: might not be your boot drive in the recovery environment; It may be D:, or E:, etc depending on the number of volumes detected. Try looking under the users folder (cd /d \users followed by dir) to be sure that your username is showing up.

[Freezanator]

15 hours ago, Runefox said:

C: might not be your boot drive in the recovery environment; It may be D:, or E:, etc depending on the number of volumes detected. Try looking under the users folder (cd /d \users followed by dir) to be sure that your username is showing up.

Ok, in the end, only my E: drive worked even though it did not have the Program Files and Program Files (x86) files in it. Ok, so now after typing boorec /rebuildbcd, its asking me Add installation to boot list? Yes(Y)/No(N)/All(A): Which one do I choose?

[NeoFrux]

15 minutes ago, Freezanator said:

Ok, in the end, only my E: drive worked even though it did not have the Program Files and Program Files (x86) files in it. Ok, so now after typing boorec /rebuildbcd, its asking me Add installation to boot list? Yes(Y)/No(N)/All(A): Which one do I choose?

You're going to want to say All to that.

[Freezanator]

4 minutes ago, Runefox said:

You're going to want to say All to that.

The requested system device cannot be identified due to multiple indistinguishable devices potentially matching the identification criteria.  

[NeoFrux]

1 minute ago, Freezanator said:

The requested system device cannot be identified due to multiple indistinguishable devices potentially matching the identification criteria.  

That's probably to do with the system recovery partition... Unfortunately, there's no easy way around this one without wrecking the recovery partition. It may be best to just restore Windows via Acer's recovery menu (hold ALT and press F10 at the Acer splash screen).