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MSI z97 Gaming 5 broken bios?

gadgetguy99
By gadgetguy99
in CPUs, Motherboards, and Memory
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So I have a z97 gaming 5 with a xeon 1231v3 and last week it started to reset the bios every time I shut off the power. Now it is not even showing lights on the keyboard and mouse when I turn it on. Should I rma it or should I try reflashing the bios? I already tried replacing the cmos battery and it solved nothing.

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10 minutes ago, gadgetguy99 said:

So I have a z97 gaming 5 with a xeon 1231v3 and last week it started to reset the bios every time I shut off the power. Now it is not even showing lights on the keyboard and mouse when I turn it on. Should I rma it or should I try reflashing the bios? I already tried replacing the cmos battery and it solved nothing.

RMA after receiving support. They're usually very quick.

 

Did you unplug the power and bridge the "CMOS_CLR" pins after removing the battery?

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35 minutes ago, ARikozuM said:

RMA after receiving support. They're usually very quick.

 

Did you unplug the power and bridge the "CMOS_CLR" pins after removing the battery?

I unplugged the power but I did not bridge the CMOS_CLR pins

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3 minutes ago, gadgetguy99 said:

I unplugged the power but I did not bridge the CMOS_CLR pins

CMOS won't clear if there's power still in the board. Bridge the pins to completely discharge the board.

 

After that, open a support ticket on MSI's website.

Cor Caeruleus Reborn v6

Spoiler

CPU: Intel - Core i7-8700K

CPU Cooler: be quiet! - PURE ROCK 
Thermal Compound: Arctic Silver - 5 High-Density Polysynthetic Silver 3.5g Thermal Paste 
Motherboard: ASRock Z370 Extreme4
Memory: G.Skill TridentZ RGB 2x8GB 3200/14
Storage: Samsung - 850 EVO-Series 500GB 2.5" Solid State Drive 
Storage: Samsung - 960 EVO 500GB M.2-2280 Solid State Drive
Storage: Western Digital - Blue 2TB 3.5" 5400RPM Internal Hard Drive
Storage: Western Digital - BLACK SERIES 3TB 3.5" 7200RPM Internal Hard Drive
Video Card: EVGA - 970 SSC ACX (1080 is in RMA)
Case: Fractal Design - Define R5 w/Window (Black) ATX Mid Tower Case
Power Supply: EVGA - SuperNOVA P2 750W with CableMod blue/black Pro Series
Optical Drive: LG - WH16NS40 Blu-Ray/DVD/CD Writer 
Operating System: Microsoft - Windows 10 Pro OEM 64-bit and Linux Mint Serena
Keyboard: Logitech - G910 Orion Spectrum RGB Wired Gaming Keyboard
Mouse: Logitech - G502 Wired Optical Mouse
Headphones: Logitech - G430 7.1 Channel  Headset
Speakers: Logitech - Z506 155W 5.1ch Speakers

 

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Just now, ARikozuM said:

CMOS won't clear if there's power still in the board. Bridge the pins to completely discharge the board.

 

After that, open a support ticket on MSI's website.

Ok thank you

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