Computer Booting

[legoboy3322]

I built my first computer in January. A problem that I've had with it from the beginning (at least as far as I can remember), was that when I boot it up, it would come up with a black screen. I then press the "reset/restart" button three times (each after it comes up with a black screen except the last when it has a blue screen with a frozen loading symbol). After the third time it boots up to a "Windows didn't load correctly" screen and I proceed to click "Restart Now" and it loads fine.Until the last time, each Windows loading screen took longer and longer, then the last is really quick. 

 

Hardware:

• CPU: AMD FX-6300 3.5 GHz 6-Core
• Motherboard: ASRock 980DE3/U3S3 ATX AM3+
• RAM: G.Skill Ripjaws X Series 16GB (2x8GB) DDR3-2133
• SSD: Kingston SSDNow V300 Series 120GB 2.5"
• Hard Drive: Western Digital Caviar Blue 1TB 3.5" 7200RPM
• Video Card: Asus Geforce GTX 970 4GB Strix
• PSU:Thermaltake SMART 650W 80+ Bronze Certified

 

I think my problem has something to do with my motherboard, but I wanted to see what other people thought.

 

On a slightly separate note, my headset (Turtle Beach PX22) has an adjustable bass and treble. It doesn't work on the same computer, but on my laptop it does. Maybe it has something to do with the onboard audio chip of the motherboard?

[samiscool51]

try reinstalling windows again, the installer is not that great and sometimes screws up

[Squish4058]

Uh so its really important we clarify which part of the boot process this black/blue/whatever screen is, a normal boot process is something like
1.POST(this happens the instant you press power on, checks cpu, ram, psu and other vital stuff for errors that would prevent boot)
2. Boot screen comes up, this would be like an MSI logo, or asus logo, saying press del to enter setup, lasts like 5s

3. Boot detection and selection, determining which partition to boot and if there are any, checking the boot order etc

4. windows logo shows up, directs all software handling to the OS currently being loaded.

5. windows loads and your windows login screen shows

 

between which numbers does the issue occur, if it is before point 4 please state whether or not your hard drive light is flashing 

[Nostalgia_Realm]

I have a similar problem on my shitty cheap ASRock mobo (asrock 960gm-gs3). The only thing is, it has nothing to do with the OS for me. From cold boot I have to restart two or three times to even get it to post. Just saying this, because if all else fails, your cheap motherboard is at fault. And there's nothing that worked on my motherboard to fix it.

[Squish4058]

3 minutes ago, MSWindowsinside said:

I have a similar problem on my shitty cheap ASRock mobo (asrock 960gm-gs3). The only thing is, it has nothing to do with the OS for me. From cold boot I have to restart two or three times to even get it to post. Just saying this, because if all else fails, your cheap motherboard is at fault. And there's nothing that worked on my motherboard to fix it.

Failure to post (and show anything on display) breaks into 2 sections, either stuck at post (hard drive light flashes) or refusal to post due to error (hard drive light stays off)

Which is yours?

[Nostalgia_Realm]

12 minutes ago, kris2340k said:

Failure to post (and show anything on display) breaks into 2 sections, either stuck at post (hard drive light flashes) or refusal to post due to error (hard drive light stays off)

Which is yours?

What happens on my mobo is as follows:

Press power button

Hear hdd, odd and fans turn on (fans notably at low speed). All lights turn on, hdd activity led does nothing, hdds are completely idle, nothing shows on the screen.

Then I press the reset button 2 or more times, the fans start to spin at the set speed in the BIOS, monitor shows bios screen, HDD activity LED is on during POST, just boots normally after all that. It's rock stable after succesful power on.

 

It's not exactly clear to me if legoboy3322 is experiencing something similar or not, he does not mention if the POST even shows up or not. 

[Squish4058]

9 hours ago, MSWindowsinside said:

What happens on my mobo is as follows:

Press power button

Hear hdd, odd and fans turn on (fans notably at low speed). All lights turn on, hdd activity led does nothing, hdds are completely idle, nothing shows on the screen.

Then I press the reset button 2 or more times, the fans start to spin at the set speed in the BIOS, monitor shows bios screen, HDD activity LED is on during POST, just boots normally after all that. It's rock stable after succesful power on.

 

It's not exactly clear to me if legoboy3322 is experiencing something similar or not, he does not mention if the POST even shows up or not. 

so thats a failure to post due to a component failure, now the fact that you can eventually get it to boot tells me that everything works so no components are faulty but I would definable say thats a hardware problem.

1. try removing and reattaching the cpu, gpu and power supply if you are comfertable doing so. (dont remove the whole psu just unplug the cables and replug)
2. reset the motherboard bios and run through some of the settings (some of the default settings are just bad choices in some boards)
3. remove unnessesary hardware, external hubs and adapters and even the cd drive.

4. if youve checked those 3 and it still happens its most likely hardware incompatability with a major component such as ram,psu, or cpu. You could try swapping ram?

 

what you described has definatley happened to me before when I havent seated my ram properly

[Nostalgia_Realm]

3 hours ago, kris2340k said:

so thats a failure to post due to a component failure, now the fact that you can eventually get it to boot tells me that everything works so no components are faulty but I would definable say thats a hardware problem.

1. try removing and reattaching the cpu, gpu and power supply if you are comfertable doing so. (dont remove the whole psu just unplug the cables and replug)
2. reset the motherboard bios and run through some of the settings (some of the default settings are just bad choices in some boards)
3. remove unnessesary hardware, external hubs and adapters and even the cd drive.

4. if youve checked those 3 and it still happens its most likely hardware incompatability with a major component such as ram,psu, or cpu. You could try swapping ram?

 

what you described has definatley happened to me before when I havent seated my ram properly

Still happens on my mobo, I've actually upgraded the entire computer (RAM, GPU, HDDs, Case) before except for CPU and mobo and the issue persist, and yes I've reseated the CPU multiple times. The motherboard just can't handle a 95 watt CPU as the VRM throttles the CPU when the VRM gets above a certain temperature. But what did I expect for 40 euros?

[Squish4058]

2 minutes ago, MSWindowsinside said:

Still happens on my mobo, I've actually upgraded the entire computer (RAM, GPU, HDDs, Case) before except for CPU and mobo and the issue persist, and yes I've reseated the CPU multiple times. The motherboard just can't handle a 95 watt CPU as the VRM throttles the CPU when the VRM gets above a certain temperature. But what did I expect from 40 euros?

hmm, seems strange to pull a full 95 watt just for post but I suppose it could explain it.

[legoboy3322]

17 hours ago, samiscool51 said:

try reinstalling windows again, the installer is not that great and sometimes screws up

I have MANY times

[legoboy3322]

17 hours ago, kris2340k said:

Uh so its really important we clarify which part of the boot process this black/blue/whatever screen is, a normal boot process is something like
1.POST(this happens the instant you press power on, checks cpu, ram, psu and other vital stuff for errors that would prevent boot)
2. Boot screen comes up, this would be like an MSI logo, or asus logo, saying press del to enter setup, lasts like 5s

3. Boot detection and selection, determining which partition to boot and if there are any, checking the boot order etc

4. windows logo shows up, directs all software handling to the OS currently being loaded.

5. windows loads and your windows login screen shows

 

between which numbers does the issue occur, if it is before point 4 please state whether or not your hard drive light is flashing 

 

The black screen occurs after #4. Would my HDD light be the light beside the power button?

[legoboy3322]

On 7/25/2016 at 5:38 AM, kris2340k said:

so thats a failure to post due to a component failure, now the fact that you can eventually get it to boot tells me that everything works so no components are faulty but I would definable say thats a hardware problem.

1. try removing and reattaching the cpu, gpu and power supply if you are comfertable doing so. (dont remove the whole psu just unplug the cables and replug)
2. reset the motherboard bios and run through some of the settings (some of the default settings are just bad choices in some boards)
3. remove unnessesary hardware, external hubs and adapters and even the cd drive.

4. if youve checked those 3 and it still happens its most likely hardware incompatability with a major component such as ram,psu, or cpu. You could try swapping ram?

 

what you described has definatley happened to me before when I havent seated my ram properly

 

The post does occur, the black screen happens after the windows symbol loading screen

[Squish4058]

On 7/27/2016 at 4:57 PM, legoboy3322 said:

The post does occur, the black screen happens after the windows symbol loading screen

ahh you have the classic explorer.exe fudgeup. happens on a lot of computers for a lot of reasons. Basically at that point something called Explorer.exe loads, it essentially is in charge of the start bar and in charge of another process called dwm.exe which loads your desktop.

To sum up if explorer.exe gets stuck loading nothing happens other than a black screen and sometimes a mouse (depending on whether or not it managed to start dwm before it got stuck)

The short term solution is to hit control+alt+delete, open task manager 

File> New Task> Run> and type "explorer.exe" in the box that appears and hit ok/run

 

Long term solution is to fix it, there are a few ways

One is SFC 

another is purchasing an SSD

Another is reinstalling windows.

if you cant google how to use sfc let me know

[legoboy3322]

On 7/28/2016 at 6:03 PM, kris2340k said:

ahh you have the classic explorer.exe fudgeup. happens on a lot of computers for a lot of reasons. Basically at that point something called Explorer.exe loads, it essentially is in charge of the start bar and in charge of another process called dwm.exe which loads your desktop.

To sum up if explorer.exe gets stuck loading nothing happens other than a black screen and sometimes a mouse (depending on whether or not it managed to start dwm before it got stuck)

The short term solution is to hit control+alt+delete, open task manager 

File> New Task> Run> and type "explorer.exe" in the box that appears and hit ok/run

 

Long term solution is to fix it, there are a few ways

One is SFC 

another is purchasing an SSD

Another is reinstalling windows.

if you cant google how to use sfc let me know

 

I ran system file checker and it said that it found a corrupt file and was unable to fix it. I looked at the log to see if I could figure out the problem but to me, it's just a bunch of mumbo jumbo. How should I go about finding/repairing what is specifically corrupted?

[Squish4058]

22 hours ago, legoboy3322 said:

I ran system file checker and it said that it found a corrupt file and was unable to fix it. I looked at the log to see if I could figure out the problem but to me, it's just a bunch of mumbo jumbo. How should I go about finding/repairing what is specifically corrupted?

Of that I have no idea. Ive never been able to use sfc to repair anything other than the ones it fixes during the scan.

 

You could try clearing your start up list using msconfig on windows 7 or task manager on 8 and higher.

try safe mode (if there is no black screen its a driver issue) as safe mode only uses microsoft default drivers

other than that I normally restore a backup or reinstall. 
If the control alt delete > explorer.exe thing worked you could just keep doing that.

[legoboy3322]

7 minutes ago, mider said:

make sure that all of your cables are connected.  Try rewiring everything including power supply.  

I did that long ago

[legoboy3322]

24 minutes ago, kris2340k said:

Of that I have no idea. Ive never been able to use sfc to repair anything other than the ones it fixes during the scan.

 

You could try clearing your start up list using msconfig on windows 7 or task manager on 8 and higher.

try safe mode (if there is no black screen its a driver issue) as safe mode only uses microsoft default drivers

other than that I normally restore a backup or reinstall. 
If the control alt delete > explorer.exe thing worked you could just keep doing that.

 

I actually haven't tried the "ctrl-alt-del" until a few minutes ago, and it didn't actually work. The screen stayed black with just the mouse. For clearing my startup should I "disable" everything? There are two of which I have little knowledge about what they do, "NVIDIA Capture Server Proxy" and RAVCpl64."

[Squish4058]

2 hours ago, legoboy3322 said:

I actually haven't tried the "ctrl-alt-del" until a few minutes ago, and it didn't actually work. The screen stayed black with just the mouse. For clearing my startup should I "disable" everything? There are two of which I have little knowledge about what they do, "NVIDIA Capture Server Proxy" and RAVCpl64."

Remove everything, nothing is mandatory for the comptuer to boot and most programs to work. (  "NVIDIA Capture Server Proxy" and RAVCpl64  <<<<< they sound fishy to me I would find out where those files are and delete them then empty your recycle bin)

So wait is this black screen a long slow thing that eventually goes away or does it get stuck on the black screen.
I was under the assumtion after the windows logo is a black screen and it got stuck, hence I am curious if the control alt delete thing does not work how the hell did you run sfc

Also Just incase this is due to some malware download a program called malwarebytes and make sure during setup you uncheck the option to start their premium service 60 day trial. Do a malwarebytes scan and remove anything it finds.

[legoboy3322]

52 minutes ago, kris2340k said:

Remove everything, nothing is mandatory for the comptuer to boot and most programs to work. (  "NVIDIA Capture Server Proxy" and RAVCpl64  <<<<< they sound fishy to me I would find out where those files are and delete them then empty your recycle bin)

So wait is this black screen a long slow thing that eventually goes away or does it get stuck on the black screen.
I was under the assumtion after the windows logo is a black screen and it got stuck, hence I am curious if the control alt delete thing does not work how the hell did you run sfc

Also Just incase this is due to some malware download a program called malwarebytes and make sure during setup you uncheck the option to start their premium service 60 day trial. Do a malwarebytes scan and remove anything it finds.

 

The black screen doesn't go away. The black screen happens after the windows logo where the login screen is supposed to appear. When the black screen appears, I press the reset/restart button on my case. I press that button two times and then the "Windows didn't load correctly" screen appears. At that screen, I click "Restart my PC" and everything loads correctly to the desktop.

 

I disabled all the startup programs and the issue still occurs. The RAVCpl64 thing is part of my sound driver, and the NVIDIA thing is in a locked file, but a lot of people say that it is really from NVIDIA.

[Squish4058]

On 01/08/2016 at 9:15 PM, legoboy3322 said:

The black screen doesn't go away. The black screen happens after the windows logo where the login screen is supposed to appear. When the black screen appears, I press the reset/restart button on my case. I press that button two times and then the "Windows didn't load correctly" screen appears. At that screen, I click "Restart my PC" and everything loads correctly to the desktop.

 

I disabled all the startup programs and the issue still occurs. The RAVCpl64 thing is part of my sound driver, and the NVIDIA thing is in a locked file, but a lot of people say that it is really from NVIDIA.

What about safe mode?

[legoboy3322]

Wrong Statement.

Edited August 30, 2016 by legoboy3322

[legoboy3322]

On 8/8/2016 at 3:54 PM, kris2340k said:

What about safe mode?

Safe mode doesn't change anything (except what it is supposed to change).

[Squish4058]

Yeah I mean if sfc doesnt work your only option left is reinstalling windows

[Squish4058]

Yeah I mean if sfc doesnt work your only option left is reinstalling windows

[legoboy3322]

On 8/30/2016 at 3:22 PM, kris2340k said:

Yeah I mean if sfc doesnt work your only option left is reinstalling windows

I have reinstalled Windows at least 2 times already.