144hz help

[MR.TreeFrog]

Ok, so recently my friend purchased an Acer GN246hl when he goes to select 144hz in Customize your display (windows 10) advanced, Display adapter properties the only option he has is 60hz. He is using a dual link DVI cable and his GPU is an XFX RADEON Double D R9 280x. Any ideas what might be causing this any help is appreciated! 

 

[TheProfessionalAmateurs]

DVI only supports up to 60hz at 2160x1600 resolution. Just use hdmi, which supports 144hz at 1080p.

[saladcrack]

Maybe the card can't do 144hz refresh rate? Other than that no idea.

[TheProfessionalAmateurs]

I'm not sure, because hdmi should support 144hz, but if it has hdmi 2.0, it should be fine.

[Glenwing]

9 minutes ago, TheProfessionalAmateurs said:

DVI only supports up to 60hz at 2160x1600 resolution. Just use hdmi, which supports 144hz at 1080p.

This monitor is 1920×1080, and Dual-Link DVI supports that at up to 144 Hz.

[LeapFrogMasterRace]

HDMI can only do 60hz (except for HDMI 1.3 which can do 120hz at 1080p. dual link dvi-d can do 144hz, your friend is probably using single link dvi.

 

[MR.TreeFrog]

3 minutes ago, LeapFrogMasterRace said:

HDMI can only do 60hz (except for HDMI 1.3 which can do 120hz at 1080p. dual link dvi-d can do 144hz, your friend is probably using single link dvi.

 

no i know he is using a dual link have a picture of the cable

[MR.TreeFrog]

7 minutes ago, Glenwing said:

This monitor is 1920×1080, and Dual-Link DVI supports that at up to 144 Hz.

Exactly but he can't set it to anything above 60hz. 

[LeapFrogMasterRace]

3 minutes ago, MR.TreeFrog said:

6 minutes ago, LeapFrogMasterRace said:

 

 

no i know he is using a dual link have a picture of the cable

You sure it his in the right spot on the GPU? The XFX has A single link and a dual link DVI 

[MR.TreeFrog]

Is there any setting inside of catalyst that needs to be ticked maybe?

[MR.TreeFrog]

2 minutes ago, LeapFrogMasterRace said:

You sure it his in the right spot on the GPU? The XFX has A single link and a dual link DVI 

Not only has he tried both ports but on display settings, it says dvi-d for the monitor.

[DrM]

he could try making a custom resolution for 144hz in catalyst

[MR.TreeFrog]

2 minutes ago, DrM said:

he could try making a custom resolution for 144hz in catalyst

Can't find a download for catalyst only Radeon crimson.

[LeapFrogMasterRace]

12 minutes ago, MR.TreeFrog said:

Not only has he tried both ports but on display settings, it says dvi-d for the monitor.

Did he set it to 144hz in the Radeon settings? I remember seeing refresh rate options on my old R9 280 I think it is under Desktop properties but there is custom resolutions too where you can set the refresh rate after clicking a warning message. 

[Glenwing]

11 minutes ago, MR.TreeFrog said:

Not only has he tried both ports but on display settings, it says dvi-d for the monitor.

Well, before he tries anything else just make sure it's connected to the bottom port (the one that's in the same row as the other ports, not the one on its own row). If it's going to work at all, it will have to be from that port.

[LeapFrogMasterRace]

2 minutes ago, MR.TreeFrog said:

Can't find a download for catalyst only Radeon crimson.

Same thing they just updated it and you have to click advanced options under Radeon crimson 

[MR.TreeFrog]

27 minutes ago, LeapFrogMasterRace said:

Same thing they just updated it and you have to click advanced options under Radeon crimson 

Is crimson the same as Radeon settings?

[LeapFrogMasterRace]

47 minutes ago, MR.TreeFrog said:

Is crimson the same as Radeon settings?

Pretty much it is just has more settings 

[ThisNThat]

1 hour ago, LeapFrogMasterRace said:

Pretty much it is just has more settings 

Can you Please put a link to the download for the AMD crimson thing? 

[LeapFrogMasterRace]

17 hours ago, ThisNThat said:

Can you Please put a link to the download for the AMD crimson thing? 

It is included with the drivers