Packet loss to Teamspeak server

[Sioux]

I'm having a strange issue as of this morning.  I can't exactly pinpoint the issue. I've restarted my modem/router, my PC, and my Teamspeak server.

 

Basically, I'm having between 30-60% packet loss consistently.  130ms ping consistently, but only to this specific server.  Here's a few clients on the server:

I'm on the far left here.

 

Here is a traceroute to the server from my PC:

  1    <1 ms     1 ms     1 ms  homeportal [192.168.1.254]
  2    21 ms    20 ms    19 ms  76-198-58-3.lightspeed.sgnwmi.sbcglobal.net [76198.58.3]
  3     *        *        *     Request timed out.
  4    21 ms    22 ms    24 ms  12.83.44.13
  5    35 ms    34 ms    34 ms  ggr4.cgcil.ip.att.net [12.122.133.33]
  6     *        *        *     Request timed out.
  7   126 ms     *        *     nyk-bb1-link.telia.net [62.115.140.70]
  8   124 ms   127 ms     *     nyk-b2-link.telia.net [62.115.112.107]
  9   125 ms     *        *     be100-154.nwk-5-a9.nj.us [192.99.146.38]
 10   137 ms   132 ms     *     be10-1018.bhs-g2-a9.qc.ca [192.99.146.101]
 11   133 ms     *        *     vl20.bhs-g2-a75.qc.ca [192.99.146.51]
 12     *        *      139 ms  be50-7.bhs-3b-a9.qc.ca [198.27.73.98]
 13   130 ms   130 ms     *     vs33.tserverhq.com [158.69.123.30]
 14   133 ms     *      130 ms  vs33.tserverhq.com [158.69.123.30]

Trace complete.

 

And here is a traceroute to a friend from my PC:

  1     1 ms     1 ms     1 ms  homeportal [192.168.1.254]
  2    21 ms    19 ms    20 ms  76-198-58-3.lightspeed.sgnwmi.sbcglobal.net [76.198.58.3]
  3     *        *        *     Request timed out.
  4    23 ms    22 ms    23 ms  12.83.44.13
  5    35 ms    35 ms    35 ms  gar1.clboh.ip.att.net [12.122.133.105]
  6    35 ms    33 ms    33 ms  192.205.37.22
  7    34 ms    36 ms    35 ms  hu-0-2-0-3-cr02.350ecermak.il.ibone.comcast.net[68.86.83.49]
  8    40 ms    39 ms    40 ms  be-7922-ar02.pontiac.mi.michigan.comcast.net [68.86.90.46]
  9    40 ms    41 ms    40 ms  te-9-2-ur02.mtmorris.mi.michigan.comcast.net [68.86.122.154]
 10    44 ms    44 ms    44 ms  te-7-1-ur02.flushing.mi.michigan.comcast.net [162.151.103.233]
 11    43 ms    43 ms    44 ms  te-6-1-acr01.flushing.mi.michigan.comcast.net [68.85.85.138]
 12    57 ms    54 ms    55 ms  c-68-37-81-37.hsd1.mi.comcast.net [68.37.81.37]

Trace complete.

 

Clients on the server report that my voice sounds clear, but theirs obviously is choppy as hell.

As I'm typing this it seems to have cleared up. Still would appreciate input though, in case it happens again.

[2FA]

Where is the TS server located?

[Sioux]

If I'm not mistaken, it's located in Montreal.

[manikyath]

... its a cloudatcost isnt it?

[2FA]

4 minutes ago, Sioux said:

If I'm not mistaken, it's located in Montreal.

Well the IP that jumps up near 130ms is owned by a Swedish company and I did confirm the server IP is in Montreal.

[Sioux]

No it's not a cloudatcost. It's hosted through tserverhq.

[manikyath]

2 minutes ago, Sioux said:

No it's not a cloudatcost. It's hosted through tserverhq.

if they're in montral, i wouldnt doubt they have a bunch of cloudatcost boxes for this.

 

also, their parent company website is a 404. something's wrong here

 

anyways, seemingly they claim to have the best support ever, have you tried contacting them about this?

[Sioux]

4 minutes ago, manikyath said:

if they're in montral, i wouldnt doubt they have a bunch of cloudatcost boxes for this.

 

also, their parent company website is a 404. something's wrong here

 

anyways, seemingly they claim to have the best support ever, have you tried contacting them about this?

I've not tried contacting them yet, because the issue was for my connection only.

 

Their parent company doesn't seem to 404 for me, though. 

[manikyath]

1 minute ago, Sioux said:

I've not tried contacting them yet, because the issue was for my connection only.

 

Their parent company doesn't seem to 404 for me, though. 

well, it doesnt 404, it just redirects to a domain registering service, which makes me think they're semi-out of buisiness.

[Sioux]

Are we talking about the same parent company here? Invictus International?