Intel Extreme Board not Detecting Gpu

[Stagger]

Hello! 

 

My Intel DZ77GA-70k Seems to not be Detecting my XFX R9-270x in ANY of the PCIE slots...

But it will Detect my partner's Gigabyte R9-270 (Non-X) without a Hiccup!

I Tested the 270x in Three different Machines and it worked Every time.

 

Current Specs Are:

I7-2600k Processor

Intel DZ77GA-70k Motherboard (Showing post code E9 when 270x is installed)

XFX R9-270X Gpu

Corsair Vengeance 16gb Kit

Corsair HX750 Power Supply

 

I'll post a picture of the Board Bios Version and the Information of the slots when the Gpu is installed.

Any Guesses?

[dragoon20005]

does your GPU have a dual BIOS switch?

[Stagger]

No, It doesn't have one

[dragoon20005]

1 minute ago, Stagger said:

No, It doesn't have one

on your motherboard

 

see if can enable legacy mode support or something in the line of CSM

[Stagger]

It doesn't seem to have any Legacy Switches or Legacy settings in the Bios

[dragoon20005]

what are the modes you can see from your menu?

[Stagger]

Basically Overclocking and power tuning, Boot device tuning, and the ability to set the Pci slot as the Primary Video device. 

Disabling the On-Board video and making the gpu the Primary video returns a blank screen and beeping.

The bios settings are Legacy Boot and UEFI is disabled completely

[dragoon20005]

https://downloadcenter.intel.com/product/63244

 

 

look and compare the BIOS version of your mobo.

 

hopefully it is just a simple BIOS update but backup the BIOS setting before you do any update if you are running RAID 0/1 configs

[Stagger]

That is the Bios I'm currently using. I updated it as soon as I got the board.

[Corsolider]

On 6/13/2016 at 1:58 AM, Stagger said:

That is the Bios I'm currently using. I updated it as soon as I got the board.

We are still trying to find a fix for this, the bios are the most up-to-date via Intel and a phone call to them, well, didn't assist us any more than anything we have tried, they told us they can't troubleshoot us because they no longer support troubleshooting for this board and for us to just RMA it, we notified the company we got it from told us to keep trying pretty much, it will take a Gigabyte AMD 270 card, it sees it, and it uses it, it will see an EVGA NIVIDA 560Ti but won't use it, it can use it's onboard, but it will not detect the XFX AMD 270x. Called the card maker, told them about the board issue, and the model, checked on PC part picker, and everywhere we get the same response : ' there should be no issues with this combo.' What occurs is that if this 270x goes in this board, it won't boot, we get a E9 error on the board meaning 'video card problem' and for most the tries, it boots via onboard or not at all along with a few beeps. We (stagger and I) got this board on the 31 of May and have yet been able to figure out the issue. WE have tried another power supply on this card, didn't help, we tried his another rig that is a little older, the card works perfectly (270x), and the other card works fine in the main build (270). All drivers via windows update are up to date as well. We just have no idea what the issue could be. When looking at the board with the naked eye, there isn't any noticeable defects, cracks etc. We just have no idea what it could be and we have short-time window to get this to work, just have no idea what to do or where to turn to ask about what to do about it.  The responses so far, we spoke to XFX and walked through it with them, nothing they offered would make it work and the man was really nice and was just stumped, he said take the card back to the store we got it from, but my issue is, the card works perfectly somewhere else, the main systems PSU is 750w, the secondary is only 500w and it works perfectly. So to me, I highly double the card is the problem. Just really not sure what to do or who to go to because my area has very few computer repair places that are legit, there is a few best buy stores with geek squad but they have been getting not so good rating so I am trying to stay away from them.

 

The board DOES have a Legacy setting but no matter what config we use, it will not detect the video card and shows nothing but < FFFF : FFFF >

When other cards in we can see them detected such as < 1234 : 5678 >

 

I have never dealt with an Intel board before. Our last board was an ASUS P8Z68-V PRO/GEN3, we ended up  went with this one because a 'friend' that helped with the original install of the ASUS board, actually broke a bunch of pins on it. Had idea for years, had a board waiting to kill the entire set up, so we looked into replacements and thought this one could be better.

[OucH]

i am facing a similar issue:

Board : Intel DZ77BH-55k  
CPU:    Intel Core i7-3770
GPU: Asus R9 270x
OS:      Windows 7

The PC just doesn't boot, shows a code 51 on Port 80h POST Sequence.
Code 51 refers to "Allocating resourced to PCI bus".

 

FIndings:

The PCI-E port is fine, as I got another card to work on the slot.

The system boots fine with onboard graphics once the R9-270x graphics card is removed or with another card (GeForce 210)

The Graphics card is fine as I got it to work fine on my older AMD board after a clean driver install:

Board: ASUS M2N68-AM SE2
CPU: AMD Athlon 64 X2 5200+

OS: Windows 7

 

So i am guess is is something to do with the BIOS or a compatibility issue?

 

 

i am a noob and all i know about computer hardware is from when my MSI geforce gtx 660 died on me 

about a month ago after i installed a new PSU ( From Cooler master 750W to a CORSAIR RM750X ).

 

[Corsolider]

I read up about it, this board does have really bad bios that for some reason messed up the PCIe slots. why? idk, how to fix it? donno either, and due to this it broke the darn video card and it has to be RMAed now, waiting to hear back from xfx about it because now the card isn't working in a total of 3 rigs. wasted tons of money on this and have no way to fix it. so fed up lol

 

edit:

Pretty much this was hindsight because if we knew it was so bad, we wouldn't have gotten it. but our old ASUS P8Z68-V PRO/GEN3 board which was put together a long time ago by someone else, it had broken and bent pins. I think it could have messed up the video card somehow too because it ruined some CORSAIR Vengeance 16GB (2 x 8GB) DDR3 ram and that has to get RMAed as well. you rarely hear ram going bad so it has to have had something to do with that old board of ours. But now, it is time to start over, looking for a new card just in case I can only get a refund rather than a replacement. Upgrading can be hard when you know very little and the funny part, I used pcpartpicker and it said no issues...but yea, things happen etc, life moves on just have to deal w/ on board and little to no gaming for a while.