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Iphone 5 Error 9?

Ernist
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Hey guys,

 

  I just got an iphone 5 form my friend and right when i start it up it says to plug into itunes, so i do. Then i am given two options, 1: Update and 2: restore. If i pick either the process will start and then my computer (running windows) will start making that sound when a devices is being unplugged and re plugged and then iTunes tells me that the iPhone could not be restored because unknown error (9) HELLP

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5 minutes ago, Ernist said:

Hey guys,

 

  I just got an iphone 5 form my friend and right when i start it up it says to plug into itunes, so i do. Then i am given two options, 1: Update and 2: restore. If i pick either the process will start and then my computer (running windows) will start making that sound when a devices is being unplugged and re plugged and then iTunes tells me that the iPhone could not be restored because unknown error (9) HELLP

Check the cable. If it is like basically all charging cables it will be frayed and wires will be exposed right below the connector. Also check for dust in the port. If not hold the home button and power button for 15 seconds then try again

▓ƆԀ▓ S▓₱▓Ɇ▓c▓s▓: i7 6ʇɥפᴉƎ00K (4.4ghz), Asus DeLuxe X99A II, GT҉X҉1҉0҉8҉0 Zotac Amp ExTrꍟꎭe),Si6F4Gb D???????r PlatinUm, EVGA G2 Sǝʌǝᘉ5ᙣᙍᖇᓎᙎᗅᖶt, Phanteks Enthoo Primo, 3TB WD Black, 500gb 850 Evo, H100iGeeTeeX, Windows 10, K70 R̸̢̡̭͍͕̱̭̟̩̀̀̃́̃͒̈́̈́͑̑́̆͘͜ͅG̶̦̬͊́B̸͈̝̖͗̈́, G502, HyperX Cloud 2s, Asus MX34. פN∩SW∀S 960 EVO

Just keeping this here as a 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1 hour ago, SamStrecker said:

Check the cable. If it is like basically all charging cables it will be frayed and wires will be exposed right below the connector. Also check for dust in the port. If not hold the home button and power button for 15 seconds then try again

 

1 hour ago, SamStrecker said:

Check the cable. If it is like basically all charging cables it will be frayed and wires will be exposed right below the connector. Also check for dust in the port. If not hold the home button and power button for 15 seconds then try again

No its a specific issue with the phone because it happens three times everytime and then it shows the error message. Ive tried multiple cables

 

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Put the device in DFU mode and try to restore it. 

 

P.s. error 9 is a USB connection error -- so it could be the lightning port, the USB port, or the cable. 

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1 hour ago, djdwosk97 said:

Put the device in DFU mode and try to restore it. 

 

How do I do that

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