Black bars

[SM-G950U]

Hello I have windows 10 a Quantum Byte mine PC and a Acer 27 inch monitor. It is constantly showing black bars on the side of the screen. i can get the monitor to stretch the picture but it looks bad is is particularly bad wen watching movies or youtube. If anyone has help it is greatly appreciated. Thanks     

[Godlygamer23]

What video output are you using?

[SM-G950U]

Vga

[FirstArmada]

Are the black bars static? 

[SM-G950U]

yes they just take up screen space

[FirstArmada]

Might be dead pixles

 

also is the converter just a wire throughout? 

[Godlygamer23]

8 minutes ago, Eli3777 said:

Vga

What resolution is the display? And what resolution are you trying to set it to? Are graphics drivers installed?

[Godlygamer23]

4 minutes ago, FirstArmada said:

Might be dead pixles

They stated that they can stretch the picture, so pixels aren't dead. I would find it hard to believe that there would be that many dead pixels on a panel anyways.

[SM-G950U]

1280X1024 is what the monitor said and windows said the same

 

 

[SM-G950U]

also i should note that is unlikely a failure the monitor was new when bought for Xmas

[FirstArmada]

3 minutes ago, Godlygamer23 said:

They stated that they can stretch the picture, so pixels aren't dead. I would find it hard to believe that there would be that many dead pixels on a panel anyways.

Happend to me once i opened it up and there was a crack on the digitizer that wasn't visible from the top most layer of the monitor