Installing RAM causing crashes?

[Brod8362]

Hello.

Today, I went to the local electronics store & bought a EVGA GTX 960 4GB, and an extra 8 GB of ram. (2x4) My new case hasn't arrived yet, so I couldn't put the graphics card in but I put the RAM in. (Now would be a good time to mention that this was a prebuilt. Dell XPS 8900, i5-6400, GTX 745, 2x4GB DDR4 RAM.) The computer booted fine and I went to play a bit of CS:GO. Then, the computer froze up. I figured it was the RAM, so I reseated and and tried to boot. The power button was now flashing red, so I removed the new ram completely, and it booted fine.

 

What is the issue here? I have literally no idea why it decided to crash. 

I am probably going to wait until my case arrives later today to try installing it again. 

[Moonzy]

welcome to the forum

remember to quote or mention the person you're replying so they get a notification

 

did you put the ram in the correct ram slots? or it only has 2 slots?

try putting it back and run programs like aida64 to stress test the ram if it boots

[Brod8362]

1 minute ago, Moonzy said:

welcome to the forum

remember to quote or mention the person you're replying so they get a notification

 

did you put the ram in the correct ram slots? or it only has 2 slots?

try putting it back and run programs like aida64 to stress test the ram if it boots

I have 4 DIMM slots on the motherboard, 2 of which were already taken up by the pre-installed Samsung RAM (Running in Dual Channel.) I will try putting it back in later when I get my graphics card installed in the new case. Also, they ram is different speeds; so would that make a difference?

[Moonzy]

1 minute ago, Brod8362 said:

I have 4 DIMM slots on the motherboard, 2 of which were already taken up by the pre-installed Samsung RAM (Running in Dual Channel.) I will try putting it back in later when I get my graphics card installed in the new case. Also, they ram is different speeds; so would that make a difference?

you can set the rams to run in the same speed in the bios `-`

 

or just replace the existing rams and see how it goes

 

mixing ram is never a good idea anyway

[Brod8362]

Just now, Moonzy said:

you can set the rams to run in the same speed in the bios `-`

 

or just replace the existing rams and see how it goes

 

mixing ram is never a good idea anyway

It is all they had at the local hardware store. 

Don't really want to have to trash some ram, especially cause I have nowhere to put it.

I'll see if this motherboard supports changing RAM speed, as it doesn't even support overclocking. (OEM board.)

I'll test it later tonight, get back to you then.

[Moonzy]

3 minutes ago, Brod8362 said:

It is all they had at the local hardware store. 

Don't really want to have to trash some ram, especially cause I have nowhere to put it.

I'll see if this motherboard supports changing RAM speed, as it doesn't even support overclocking. (OEM board.)

I'll test it later tonight, get back to you then.

changing ram speed is pretty much supported on all board as far as im concerned

you can swap out the rams just to see if the ones you bought are defective

[Brod8362]

1 hour ago, Moonzy said:

you can set the rams to run in the same speed in the bios `-`

 

or just replace the existing rams and see how it goes

 

mixing ram is never a good idea anyway

Also, since OEM boards don't typically have their F_PANEL pinouts labeled, you have to guess and check. However, a while ago when helping my friend transfer his PC into a new case (he also had an OEM Board) We found the pinout for the Power switch, but when pressing power the Power Supply, Graphics card and CPU fans would spin up and then shut off. What is up with that? Since these two motherboards are very similar, if this happens to me, what should I do? 

[Moonzy]

3 minutes ago, Brod8362 said:

Also, since OEM boards don't typically have their F_PANEL pinouts labeled, you have to guess and check. However, a while ago when helping my friend transfer his PC into a new case (he also had an OEM Board) We found the pinout for the Power switch, but when pressing power the Power Supply, Graphics card and CPU fans would spin up and then shut off. What is up with that? Since these two motherboards are very similar, if this happens to me, what should I do? 

bad psu? maybe the new 960 rekt the psu lol

[Brod8362]

1 minute ago, Moonzy said:

bad psu? maybe the new 960 rekt the psu lol

No. I haven't done the transplant yet, that is what happened with a friend. He had just gotten a new PSU. He ended up just trading his 970 for a mini-960.

[Moonzy]

1 minute ago, Brod8362 said:

No. I haven't done the transplant yet, that is what happened with a friend. He had just gotten a new PSU. He ended up just trading his 970 for a mini-960.

hmmm

prolly have to check the board's manual but i doubt anyone has it lol

maybe get a new motherboard that is able to run that cpu?