GTX 970 BF4 Blackscreen Help

[Pupka]

After a few minutes of playing battlefield 4, both my monitors go black screen, sometimes I can still hear sound, and they stay black untill I do a full shutdown.

So far i've played CSGO, Minecraft, BO3, and none of them had the problem.

I've tried new drivers, old drivers, uninstalling PhysX driver, and nothing worked so far.

Any insight on the problem will be appericated.

[Nathat23]

Have you overclocked the card? If so disable it.

[Pupka]

13 minutes ago, Nathat23 said:

Have you overclocked the card? If so disable it.

Nope.

Is there a way to check if its factory OC?

running dxdiag says its just a gtx 970.

[Pupka]

Just checked on GPU-Z, heat was 60-70 degrees and power usage was 80-98%.

Not sure which one is problematic, or both.

[squid4fl]

5 hours ago, Pupka said:

After a few minutes of playing battlefield 4, both my monitors go black screen, sometimes I can still hear sound, and they stay black untill I do a full shutdown.

So far i've played CSGO, Minecraft, BO3, and none of them had the problem.

I've tried new drivers, old drivers, uninstalling PhysX driver, and nothing worked so far.

Any insight on the problem will be appericated.

If it only occurs in BF4 and no other game (also try a few stress tests like unigine valley/heaven and furmark and report the temperatures, voltages etc.) it's probably a software problem and has nothing to do with your graphics card.

You said you tried re-installing drivers.. other than re-installing BF4 I have no idea right now unfortunately..

 

Edit:

The maximum temperature of the gtx 970 is 98°C as stated by nVidia: http://www.geforce.com/hardware/desktop-gpus/geforce-gtx-970/specifications

so you're definitely fine. Which particular model (manufacturer) do you have? Also what are the other hardware components of your system? If you're not sure you can download a tool like "hwinfo". It might be that your Power Supply causes the crash. But i fell like then it should also happen in synthetic benchmarks /stress tests. Because a program like furmark is much more demanding for a gpu than a typical pc game.

[Pupka]

45 minutes ago, squid4fl said:

If it only occurs in BF4 and no other game (also try a few stress tests like unigine valley/heaven and furmark and report the temperatures, voltages etc.) it's probably a software problem and has nothing to do with your graphics card.

You said you tried re-installing drivers.. other than re-installing BF4 I have no idea right now unfortunately..

 

Edit:

The maximum temperature of the gtx 970 is 98°C as stated by nVidia: http://www.geforce.com/hardware/desktop-gpus/geforce-gtx-970/specifications

so you're definitely fine. Which particular model (manufacturer) do you have? Also what are the other hardware components of your system? If you're not sure you can download a tool like "hwinfo". It might be that your Power Supply causes the crash. But i fell like then it should also happen in synthetic benchmarks /stress tests. Because a program like furmark is much more demanding for a gpu than a typical pc game.

My PSU is 700W, and I have i7 4770 and msi z87-g45, from what i've read it doesnt seem like the power supply should be using so much power.

I will try first thing tomorrow some benchmarks and check the results.

https://gyazo.com/7d486bc7c763d4595e003a147c286f3b - hwinfo

Thanks for the help.

[Schony125]

finally, this is what you get when you get out of your game works zone and play 1 of the games that is favoring amd instead of the 1000 games favoring nvidia.

 

Its a joke ;P

try reinstalling bf4 should fix the issue

[Pupka]

41 minutes ago, Schony125 said:

finally, this is what you get when you get out of your game works zone and play 1 of the games that is favoring amd instead of the 1000 games favoring nvidia.

 

Its a joke ;P

try reinstalling bf4 should fix the issue

reinstalling overnight, will update when I wake up.

[Schony125]

1 minute ago, Pupka said:

reinstalling overnight, will update when I wake up.

kk good night

[Pupka]

Just checked again after reinstalling, crashed again.

Temp was 60-65 degrees (cooler day), and power consumption was between 90%-102% (wtf?). all according to gpu-z.

i'm assuming the problem is power, I have a 700watts psu.

Is there anything to do without buying a new psu?

[Pupka]

22 hours ago, squid4fl said:

If it only occurs in BF4 and no other game (also try a few stress tests like unigine valley/heaven and furmark and report the temperatures, voltages etc.) it's probably a software problem and has nothing to do with your graphics card.

You said you tried re-installing drivers.. other than re-installing BF4 I have no idea right now unfortunately..

 

Edit:

The maximum temperature of the gtx 970 is 98°C as stated by nVidia: http://www.geforce.com/hardware/desktop-gpus/geforce-gtx-970/specifications

so you're definitely fine. Which particular model (manufacturer) do you have? Also what are the other hardware components of your system? If you're not sure you can download a tool like "hwinfo". It might be that your Power Supply causes the crash. But i fell like then it should also happen in synthetic benchmarks /stress tests. Because a program like furmark is much more demanding for a gpu than a typical pc game.

Hi, just ran unigine valley, and same thing happened, power 90%+++ and gpu heat ~65 and blackscreened.

Is there anything to do without buying a new psu?

 

Edit : Just played blacksops3, it had the same tempature and same power consumption but it only blackscreened after hour/two (not sure).

[Pupka]

Bump

[squid4fl]

On 11.4.2016 at 3:08 PM, Pupka said:

Hi, just ran unigine valley, and same thing happened, power 90%+++ and gpu heat ~65 and blackscreened.

Is there anything to do without buying a new psu?

 

Edit : Just played blacksops3, it had the same tempature and same power consumption but it only blackscreened after hour/two (not sure).

Ok. Well if you still have warranty I'd contact the support and tell them about the crashes (and that you didn't overclock). If it crashes in different applications the graphics card might be defective somehow. Still it could be something else but I have no clue..

 

Good luck!