Jump to content

Internet keep disconnecting (Dropping)

Annoyingnerds
By Annoyingnerds
in Troubleshooting
 Share
Posted

Guys please help...... My internet is soooooooooooooooo weird! It keep disconnecting mostly when I'm gaming I don't know why.... I've "Refresh" my computer but still it's happening. I don't know since when it happened but it's Annoying.

And also my ping is Keep rising up and down sometimes it's >500 ping and then it came back to normal, it happened again and again. SO please guys, help.......

DESKTOP PC :

  CPU :RYZEN 5 2600/ GPU :MSI Ventus OC GTX 1660 Ti/ RAM :Team Elite 2x8/ PSU :Corsair CX650M/ HDD :Toshiba 2TB/ SSD :Adata XPG M.2 SATA 265GB/ COOLER :Be Quite 2x140mm / MOBO :Asus TUF B450 Gaming

LAPTOP :

  CPU :i7-4710HQ/ GPU :GTX 860M/ RAM :8GB OEM/ HDD :1 TB 

PERIPHERALS :

  MOUSE :LOGITECH G502/ HEADSET :HyperX Cloud Alpha/ KEYBOARD :Logitech G Pro 

POSSIBLE PC BUILD :

  PC PART LINK

Link to comment
https://linustechtips.com/topic/579420-internet-keep-disconnecting-dropping/
Share on other sites
Link to post
Share on other sites
Posted

Check it on other devices, to see if its a pc or network issue 

                     .
                   _/ V\
                  / /  /
                <<    |
                ,/    ]
              ,/      ]
            ,/        |
           /    \  \ /
          /      | | |
    ______|   __/_/| |
   /_______\______}\__}
Spoiler

[I5-12600k | 32gb DDR5 6000 | RTX5070 | 2x1tb M.2]

 

[Ryzen 5 1600 | 16gb DDR4 3200 | GTX1030 | 4x 8tb HDD] 

 

Link to post
Share on other sites
Posted
  • Author
14 minutes ago, RedWulf said:

Check it on other devices, to see if its a pc or network issue

I tested it on my phone but, I'm not sure about it. I guess it's only on my laptop. But in theory if my ping is fluctuating it's a router problem. I've tried to upgrade the firmware but, I was unsuccesful. 

DESKTOP PC :

  CPU :RYZEN 5 2600/ GPU :MSI Ventus OC GTX 1660 Ti/ RAM :Team Elite 2x8/ PSU :Corsair CX650M/ HDD :Toshiba 2TB/ SSD :Adata XPG M.2 SATA 265GB/ COOLER :Be Quite 2x140mm / MOBO :Asus TUF B450 Gaming

LAPTOP :

  CPU :i7-4710HQ/ GPU :GTX 860M/ RAM :8GB OEM/ HDD :1 TB 

PERIPHERALS :

  MOUSE :LOGITECH G502/ HEADSET :HyperX Cloud Alpha/ KEYBOARD :Logitech G Pro 

POSSIBLE PC BUILD :

  PC PART LINK

Link to post
Share on other sites
Posted
5 minutes ago, Annoyingnerds said:

I tested it on my phone but, I'm not sure about it. I guess it's only on my laptop. But in theory if my ping is fluctuating it's a router problem. I've tried to upgrade the firmware but, I was unsuccesful. 

The ping runs from the device to the router to the target back to the router back to the device, it could still be the device other wise intranet pings wouldnt be a thing

Can your try hardwire to the router? It may be an issue with the laptops module or the router. Also try running a virus scan and removing any torrent clients.  

                     .
                   _/ V\
                  / /  /
                <<    |
                ,/    ]
              ,/      ]
            ,/        |
           /    \  \ /
          /      | | |
    ______|   __/_/| |
   /_______\______}\__}
Spoiler

[I5-12600k | 32gb DDR5 6000 | RTX5070 | 2x1tb M.2]

 

[Ryzen 5 1600 | 16gb DDR4 3200 | GTX1030 | 4x 8tb HDD] 

 

Link to post
Share on other sites
Posted
  • Author
2 minutes ago, RedWulf said:

The ping runs from the device to the router to the target back to the router back to the device, it could still be the device other wise intranet pings wouldnt be a thing

Can your try hardwire to the router? It may be an issue with the laptops module or the router. Also try running a virus scan and removing any torrent clients. 

I guess hardwire is un-doable, and is there any free virus scanner?

DESKTOP PC :

  CPU :RYZEN 5 2600/ GPU :MSI Ventus OC GTX 1660 Ti/ RAM :Team Elite 2x8/ PSU :Corsair CX650M/ HDD :Toshiba 2TB/ SSD :Adata XPG M.2 SATA 265GB/ COOLER :Be Quite 2x140mm / MOBO :Asus TUF B450 Gaming

LAPTOP :

  CPU :i7-4710HQ/ GPU :GTX 860M/ RAM :8GB OEM/ HDD :1 TB 

PERIPHERALS :

  MOUSE :LOGITECH G502/ HEADSET :HyperX Cloud Alpha/ KEYBOARD :Logitech G Pro 

POSSIBLE PC BUILD :

  PC PART LINK

Link to post
Share on other sites
Posted
Just now, Annoyingnerds said:

I guess hardwire is un-doable, and is there any free virus scanner?

Can't even use ethernet for a few minutes just to watch for the drops? thatd be the easiest way to see if its a wifi issue

 

malwarebytes has a free version and ASC9 has a free verssion 

                     .
                   _/ V\
                  / /  /
                <<    |
                ,/    ]
              ,/      ]
            ,/        |
           /    \  \ /
          /      | | |
    ______|   __/_/| |
   /_______\______}\__}
Spoiler

[I5-12600k | 32gb DDR5 6000 | RTX5070 | 2x1tb M.2]

 

[Ryzen 5 1600 | 16gb DDR4 3200 | GTX1030 | 4x 8tb HDD] 

 

Link to post
Share on other sites
Posted
3 hours ago, Annoyingnerds said:

I guess hardwire is un-doable, and is there any free virus scanner?

Sorry, ethernet is the only diagnostic. Except there might be one solution possibly. Do you have hamachi or any other networking tools installed? If so, uninstall them and see if the problem is fixed. Just remember not to unistall important networking drivers. And for the free Antivirus, I just recommend running windows 10 on your laptop. Comes with a solid antivirus pre-installed. 

Tech enthusiast and CS Student

 

 

 

 

 

Link to post
Share on other sites
Posted
  • Author
16 minutes ago, RedWulf said:

Can't even use ethernet for a few minutes just to watch for the drops? thatd be the easiest way to see if its a wifi issue

 

malwarebytes has a free version and ASC9 has a free verssion

Wait, which hardwire are you talking about?

DESKTOP PC :

  CPU :RYZEN 5 2600/ GPU :MSI Ventus OC GTX 1660 Ti/ RAM :Team Elite 2x8/ PSU :Corsair CX650M/ HDD :Toshiba 2TB/ SSD :Adata XPG M.2 SATA 265GB/ COOLER :Be Quite 2x140mm / MOBO :Asus TUF B450 Gaming

LAPTOP :

  CPU :i7-4710HQ/ GPU :GTX 860M/ RAM :8GB OEM/ HDD :1 TB 

PERIPHERALS :

  MOUSE :LOGITECH G502/ HEADSET :HyperX Cloud Alpha/ KEYBOARD :Logitech G Pro 

POSSIBLE PC BUILD :

  PC PART LINK

Link to post
Share on other sites
Posted
  • Author
16 minutes ago, CmzPlusHardware said:

Sorry, ethernet is the only diagnostic. Except there might be one solution possibly. Do you have hamachi or any other networking tools installed? If so, uninstall them and see if the problem is fixed. Just remember not to unistall important networking drivers. And for the free Antivirus, I just recommend running windows 10 on your laptop. Comes with a solid antivirus pre-installed. 

No, I don't and I'm running a scan now

DESKTOP PC :

  CPU :RYZEN 5 2600/ GPU :MSI Ventus OC GTX 1660 Ti/ RAM :Team Elite 2x8/ PSU :Corsair CX650M/ HDD :Toshiba 2TB/ SSD :Adata XPG M.2 SATA 265GB/ COOLER :Be Quite 2x140mm / MOBO :Asus TUF B450 Gaming

LAPTOP :

  CPU :i7-4710HQ/ GPU :GTX 860M/ RAM :8GB OEM/ HDD :1 TB 

PERIPHERALS :

  MOUSE :LOGITECH G502/ HEADSET :HyperX Cloud Alpha/ KEYBOARD :Logitech G Pro 

POSSIBLE PC BUILD :

  PC PART LINK

Link to post
Share on other sites
Posted
  • Author
34 minutes ago, RedWulf said:

Can't even use ethernet for a few minutes just to watch for the drops? thatd be the easiest way to see if its a wifi issue

 

malwarebytes has a free version and ASC9 has a free verssion

There are no virus, and how to do a hardwire?

DESKTOP PC :

  CPU :RYZEN 5 2600/ GPU :MSI Ventus OC GTX 1660 Ti/ RAM :Team Elite 2x8/ PSU :Corsair CX650M/ HDD :Toshiba 2TB/ SSD :Adata XPG M.2 SATA 265GB/ COOLER :Be Quite 2x140mm / MOBO :Asus TUF B450 Gaming

LAPTOP :

  CPU :i7-4710HQ/ GPU :GTX 860M/ RAM :8GB OEM/ HDD :1 TB 

PERIPHERALS :

  MOUSE :LOGITECH G502/ HEADSET :HyperX Cloud Alpha/ KEYBOARD :Logitech G Pro 

POSSIBLE PC BUILD :

  PC PART LINK

Link to post
Share on other sites
Posted
  • Author
1 hour ago, Annoyingnerds said:

There are no virus, and how to do a hardwire?

 

2 hours ago, RedWulf said:

Can't even use ethernet for a few minutes just to watch for the drops? thatd be the easiest way to see if its a wifi issue

 

malwarebytes has a free version and ASC9 has a free verssion

GOT IT! It's the wifi/router

DESKTOP PC :

  CPU :RYZEN 5 2600/ GPU :MSI Ventus OC GTX 1660 Ti/ RAM :Team Elite 2x8/ PSU :Corsair CX650M/ HDD :Toshiba 2TB/ SSD :Adata XPG M.2 SATA 265GB/ COOLER :Be Quite 2x140mm / MOBO :Asus TUF B450 Gaming

LAPTOP :

  CPU :i7-4710HQ/ GPU :GTX 860M/ RAM :8GB OEM/ HDD :1 TB 

PERIPHERALS :

  MOUSE :LOGITECH G502/ HEADSET :HyperX Cloud Alpha/ KEYBOARD :Logitech G Pro 

POSSIBLE PC BUILD :

  PC PART LINK

Link to post
Share on other sites
Posted
  • Author

Guys please, I still need help fixing this thing

DESKTOP PC :

  CPU :RYZEN 5 2600/ GPU :MSI Ventus OC GTX 1660 Ti/ RAM :Team Elite 2x8/ PSU :Corsair CX650M/ HDD :Toshiba 2TB/ SSD :Adata XPG M.2 SATA 265GB/ COOLER :Be Quite 2x140mm / MOBO :Asus TUF B450 Gaming

LAPTOP :

  CPU :i7-4710HQ/ GPU :GTX 860M/ RAM :8GB OEM/ HDD :1 TB 

PERIPHERALS :

  MOUSE :LOGITECH G502/ HEADSET :HyperX Cloud Alpha/ KEYBOARD :Logitech G Pro 

POSSIBLE PC BUILD :

  PC PART LINK

Link to post
Share on other sites
Posted

Ok. If you have cable (Which is a type of Internet Service), you should have your wireless router and another box "Modem" connected to eachother. Do you have that? And how did you determine your conclusion that the wifi/router is the issue?

Tech enthusiast and CS Student

 

 

 

 

 

Link to post
Share on other sites
Posted
  • Author
On 4/10/2016 at 10:22 PM, CmzPlusHardware said:

Ok. If you have cable (Which is a type of Internet Service), you should have your wireless router and another box "Modem" connected to eachother. Do you have that? And how did you determine your conclusion that the wifi/router is the issue?

Because it also dropped on my phone

DESKTOP PC :

  CPU :RYZEN 5 2600/ GPU :MSI Ventus OC GTX 1660 Ti/ RAM :Team Elite 2x8/ PSU :Corsair CX650M/ HDD :Toshiba 2TB/ SSD :Adata XPG M.2 SATA 265GB/ COOLER :Be Quite 2x140mm / MOBO :Asus TUF B450 Gaming

LAPTOP :

  CPU :i7-4710HQ/ GPU :GTX 860M/ RAM :8GB OEM/ HDD :1 TB 

PERIPHERALS :

  MOUSE :LOGITECH G502/ HEADSET :HyperX Cloud Alpha/ KEYBOARD :Logitech G Pro 

POSSIBLE PC BUILD :

  PC PART LINK

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing Troubleshooting

×