Does no post mean dead RAM?

[iDeFecZx]

So I bought an open box kit of 16GB DDR3 HyperX. With both the sticks in, the system doesnt post. However one of them it does, but the other doesnt. Does that mean that stick is dead?

 

*Edit: I have an ITX board so only 2 RAM slots, system is currently running with one of my 4GB sticks and an 8GB stick from the kit.*

[GreezyJeezy]

Do you have more than 2 ram slots to try it in

[iDeFecZx]

Just now, GreezyJeezy said:

Do you have more than 2 ram slots to try it in

Nah, read edit ^^

[GreezyJeezy]

Just now, iDeFecZx said:

Nah, read edit ^^

Use one 1 8gb stick at a time. So using the working one. Then use the one you think doesn't work by its self and see if it posts. What is your cpu 

[iDeFecZx]

Just now, GreezyJeezy said:

Use one 1 8gb stick at a time. So using the working one. Then use the one you think doesn't work by its self and see if it posts. What is your cpu 

I have an i5 4690k. I tried both sticks separately in both slots so it appears as tho one is dead.

[thatguyyouknow75]

2 minutes ago, iDeFecZx said:

I have an i5 4690k. I tried both sticks separately in both slots so it appears as tho one is dead.

The stick or the slot? Rma whichever has the non functional component 

[iDeFecZx]

Just now, thatguyyouknow75 said:

The stick or the slot? Rma whichever has the non functional component 

The stick, its currently running 12GB no problem. Also, if I RMA, do I have to send both sticks back? Or just the dead one?

[GreezyJeezy]

1 minute ago, iDeFecZx said:

The stick, its currently running 12GB no problem. Also, if I RMA, do I have to send both sticks back? Or just the dead one?

It takes forever to RMA, but you'd have to send both if it came in a kit. So sometimes it's better to take a loss and just buy another stick

[Bl00dgod]

depending if its a "kit" i think you'll have to send both back, the retailer will send you a complete "kit" then too

 

[iDeFecZx]

4 minutes ago, Bl00dgod said:

depending if its a "kit" i think you'll have to send both back, the retailer will send you a complete "kit" then too

 

The only concern I have is that I bought it as an open box product. However the retailer said that only the seal had been opened and the product was still 'new'

 

Final question, will my system work fine with an 8Gb and a 4Gb stick in it?

[GreezyJeezy]

3 minutes ago, iDeFecZx said:

The only concern I have is that I bought it as an open box product. However the retailer said that only the seal had been opened and the product was still 'new'

If it does t work for you then it's. It your fault it was a open box. You can still RMA it, if they don't let you, sue them  they have to test open box stuff to see if it still works so they should of done that

[iDeFecZx]

1 minute ago, GreezyJeezy said:

If it does t work for you then it's. It your fault it was a open box. You can still RMA it, if they don't let you, sue them

I knew I was taking a risk with open box, however I went with it bc it was £15 cheaper than new, and was from an established seller on amazon.

[iDeFecZx]

7 minutes ago, GreezyJeezy said:

If it does t work for you then it's. It your fault it was a open box. You can still RMA it, if they don't let you, sue them  they have to test open box stuff to see if it still works so they should of done that

Think ill leave it for now and sort it out when I get a bigger case and my H100i, too much effort atm to keep switching out RAM bc of the 212. System should work fine now even with different amounts or RAM in the slots right?

[GreezyJeezy]

3 minutes ago, iDeFecZx said:

I knew I was taking a risk with open box, however I went with it bc it was £15 cheaper than new, and was from an established seller on amazon.

They have to test open box items I'm pretty sure so it's not your fault. I don't see how ram can get broken in shipping unless it's physical damage. I'd just RMA is they should let you

[ELSknutson]

5 minutes ago, iDeFecZx said:

I knew I was taking a risk with open box, however I went with it bc it was £15 cheaper than new, and was from an established seller on amazon.

Return it Amazon Is very buyer friendly 

[iDeFecZx]

1 minute ago, GreezyJeezy said:

They have to test open box items I'm pretty sure so it's not your fault. I don't see how ram can get broken in shipping unless it's physical damage. I'd just RMA is they should let you

Ive emailed them so ill see what they say, for now im just pissed that ive spent £50 for essentially 4Gb more ram

[GreezyJeezy]

Just now, iDeFecZx said:

Ive emailed them so ill see what they say, for now im just pissed that ive spent £50 for essentially 4Gb more ram

Wouldn't it be 8 more? Or did you have 2 4gb sticks already. I know you said you had 1 4gb stick

[iDeFecZx]

3 minutes ago, ELSknutson said:

Return it Amazon Is very buyer friendly 

Most likely will, it came a few days earlier so all I can do atm is contact the seller

[iDeFecZx]

Just now, GreezyJeezy said:

Wouldn't it be 8 more? Or did you have 2 4gb sticks already. I know you said you had 1 4gb stick

I previously had 2 4GB sticks of HyperX blue. 

[Bl00dgod]

20 minutes ago, iDeFecZx said:

Think ill leave it for now and sort it out when I get a bigger case and my H100i, too much effort atm to keep switching out RAM bc of the 212. System should work fine now even with different amounts or RAM in the slots right?

just rma it amazon is buyer friendly and you dont get problems

the earlier you RMA the faster you have working RAM

 

and for the h100i i'd suggest to run the fans from the motherboard and not with corsair link, the standard fans are loud af

or get some other

Noctua NF F12 "PWM": 22,4dB max 1500RPM static pressure 2,61mmH2O "air rate" 93,4m³/h
Corsair H100i GTX :37,7dB max 2500RPM static pressure 4,65 mmH2O "air rate" 70,69m³/h
 

[iDeFecZx]

11 minutes ago, Bl00dgod said:

just rma it amazon is buyer friendly and you dont get problems

the earlier you RMA the faster you have working RAM

 

and for the h100i i'd suggest to run the fans from the motherboard and not with corsair link, the standard fans are loud af

or get some other

Noctua NF F12 "PWM": 22,4dB max 1500RPM static pressure 2,61mmH2O "air rate" 93,4m³/h
Corsair H100i GTX :37,7dB max 2500RPM static pressure 4,65 mmH2O "air rate" 70,69m³/h
 

Yeah, i was gonna buy some more sp140s for it, my friend had struggles putting it into his H440 tho. Which has given me some concern as thats the case I was gonna get and i want my h100 pump to be the correct way around.

[thatguyyouknow75]

3 hours ago, iDeFecZx said:

The stick, its currently running 12GB no problem. Also, if I RMA, do I have to send both sticks back? Or just the dead one?

Whatever came in the box you have to send back. They'll either refund you or send you a working one

[iDeFecZx]

10 minutes ago, thatguyyouknow75 said:

Whatever came in the box you have to send back. They'll either refund you or send you a working one

Ughhhh, i cba to take this stick out again tho 

[thatguyyouknow75]

2 hours ago, iDeFecZx said:

Ughhhh, i cba to take this stick out again tho 

Ram is like the single easiest thing to swap out

[iDeFecZx]

57 minutes ago, thatguyyouknow75 said:

Ram is like the single easiest thing to swap out

Not for me, I have to remove the fan off my 212, which means i have to take out my 960, the struggles of an ITX board.