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XBOX ONE Wireless adapter for Windows doesn't work at all!

Patoot
By Patoot
in Peripherals
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My official, Microsoft wireless adapter for Windows stopped working today, although everything was fine last months. I tried every guide I could find on Internet, but it didn't help. It doesn't light up (with this white light) when I connect it. I can't find it in device manager, I tried different ports etc. The controller is really fine, it works through cable. I did countless reboots and tried many things and still nothing. I am getting desperate. Any ideas how to get this little overpriced thing back to work? 

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Have you tried contacting Microsoft about the issue?

 

[CPU: 4.7ghz I5 6600k] [MB: Asus Z170 Pro G] [RAM: G.Skill 2400 16GB(2x8)]

[GPU: MSI Twin Frozr GTX 970] [PSU: XFX Pro 850W] [Cooler: Hyper 212 Evo]
[Storage: 500GB WD HDD / 128GB SanDisk SSD ] [Case: DeepCool Tessaract]

[Keyboard: AZIO MGK1] [Mouse: Logitech G303] [Monitor: 2 x Acer 23" 1080p IPS]

 

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Just now, DioOmicida said:

Have you tried contacting Microsoft about the issue?

 

No, I can't say I have. I am worried that I will wait 2 days for a response like "did you try turn it off and on again?". I was hoping that someone here had or heard about this issue and can help me solve this thing. 

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Just now, DaltonM said:

Have you tried another PC? Reinstalling Windows?

Not yet. unfortunately I don't have quick access to any other PC. And reinstalling Windows just seems like an overkill, the solution of last resort. I would like to avoid that.

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1 minute ago, Patoot said:

No, I can't say I have. I am worried that I will wait 2 days for a response like "did you try turn it off and on again?". I was hoping that someone here had or heard about this issue and can help me solve this thing. 

It just sounds like you've tried everything and there is only so much troubleshooting you can do.
The only thing I would suggest is to try using it in another computer. But it sounds like it died to me.
Contacting Microsoft is the only option I could see. Depending on how old it is, they may have
warranties for faulty products.

[CPU: 4.7ghz I5 6600k] [MB: Asus Z170 Pro G] [RAM: G.Skill 2400 16GB(2x8)]

[GPU: MSI Twin Frozr GTX 970] [PSU: XFX Pro 850W] [Cooler: Hyper 212 Evo]
[Storage: 500GB WD HDD / 128GB SanDisk SSD ] [Case: DeepCool Tessaract]

[Keyboard: AZIO MGK1] [Mouse: Logitech G303] [Monitor: 2 x Acer 23" 1080p IPS]

 

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Plug the dongle into the extension cord provided, press the button for a few seconds see if it lights up

try this again with dongle directly in a USB port on the PC.

 

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12 minutes ago, DaltonM said:

Plug the dongle into the extension cord provided, press the button for a few seconds see if it lights up

try this again with dongle directly in a USB port on the PC.

 

Just did that. Nothing. I guess I will just take it to the shop they sold this thing.

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unstall de driver restart pc then install the driver after that go to device manager right click on the xbox wireless adapter then search for drivers the search driver manualy then click i want to choose from the list and then search for the xbox adapter after that everthing works fine!

Need help? Feel free to send me a message!

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Just now, Patoot said:

Just did that. Nothing. I guess I will just take it to the shop they sold this thing.

When you bring it back to the shop, throw some useless USB cord in there and keep that nice extension it comes with lol

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Just now, Kung-Fury said:

unstall de driver restart pc then install the driver after that go to device manager right click on the xbox wireless adapter then search for drivers the search driver manualy then click i want to choose from the list and then search for the xbox adapter after that everthing works fine!

Need help? Feel free to send me a message!

I did all of that. There wasn't and isn't any record of this adapter in device manager.

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Just now, Patoot said:

I did all of that. There wasn't and isn't any record of this adapter in device manager.

I will check when I get home what my dongle shows up as, I'm pretty sure it's something weird. 

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1 minute ago, Patoot said:

I did all of that. There wasn't and isn't any record of this adapter in device manager.

what version of windows you use?

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Just now, Kung-Fury said:

what version of windows you use?

Windows 10 64bit.

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1 minute ago, Patoot said:

Windows 10 64bit.

do you tried the windows 7/8 64bit driver?

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1 minute ago, Patoot said:

No. 

try that first if it don't work then i can look on the internet for a solution  (btw sorry for bad eng, My eng is not my main lang)

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Just now, Kung-Fury said:

try that first if it don't work then i can look on the internet for a solution  (btw sorry for bad eng, My eng is not my main lang)

How am I supposed to install drivers without this device being detectable? I have 4 files (.bin, twice .us and one .sys), what to do with them?

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2 minutes ago, Patoot said:

How am I supposed to install drivers without this device being detectable? I have 4 files (.bin, twice .us and one .sys), what to do with them?

can you send a screenshot

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Just now, Kung-Fury said:

can you send a screenshot

 

Screenshot_2.png

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Just now, Kung-Fury said:

you can delete the files

Ok, what now?

 

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Just now, Patoot said:

Ok, what now?

 

first open device manager then unplug the wireless adapter and plug it back in then make a screenshot of device manager then can i check better for a solution

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3 minutes ago, Kung-Fury said:

first open device manager then unplug the wireless adapter and plug it back in then make a screenshot of device manager then can i check better for a solution

No. 

Screenshot_1.png

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2 minutes ago, Patoot said:

No. 

Screenshot_1.png

is there no orange triangle at universal serial bus controllers? Nice pc name btw :P

 

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